Patient Representative Jobs in Minnesota
Patient Representative jobs in Minnesota concentrate in large health system networks, insurance administration, and hospital-based patient advocacy, with demand at every level from entry-level customer service roles to senior case liaison positions. The busiest hiring markets are Minneapolis, Saint Paul, and Rochester, where major employers such as Mayo Clinic, Allina Health, and M Health Fairview maintain deep patient services operations. The most consistent openings are in billing advocacy, care coordination support, and patient grievance resolution. See the openings below and apply to the ones that match your experience.
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Showing 5 of 69+ Patient Representative jobs
Full job description Building Location: Business Service Center
Department: 1006100 PATIENT FINANCIAL SVCS - EH SS
Job Description: Responsible for managing and resolving high volumes of accounts for services provided by Essentia Health. Acts as the primary contact or liaison for patients to discuss outstanding statements and resolve inquiries in a timely manner. Provides efficient and accurate support for insurance, coding, registration, financial assistance and other billing related issues to resolve outstanding patient accounts. Provides financial assistance via face-to-face communication and over the telephone using automated phone technology. Performs routine account analysis to evaluate, develop and implement action plans with patients to resolve financial responsibilities. Position requires follow-up with delinquent accounts and payment plans, collection of patient accounts, and may include telephone contact or follow-up on collections with letters. Position may handle incoming patient mail with the potential to respond to inquiries via written communication. Experience with handling cash payments, self-pay collections and exceptional customer service skills are required. In addition, knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs is required.
Education Qualifications:
Required Qualifications:
- Experience with handling cash payments, self-pay collections and exceptional customer service skills.
- Knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs
Preferred Qualifications:
- Experience in customer service, call center and/or collections
Licensure/Certification Qualifications:
FTE: 1
Possible Remote/Hybrid Option:
Remote
Shift Rotation: Day Rotation (United States of America)
Shift Start Time: 8am / 8:45am
Shift End Time: 4:30 / 5:15pm
Weekends: NO
Holidays: No
Call Obligation: No
Union: DC USWA Main & Neighborhoods (DCUMN)
Compensation Range:
$18.69 - $27.85
Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Pay: $18.69 - $27.85 per hour
Application Question(s):
- include your email address and phone number so HR can contact you.
Work Location: In person
Full job description Building Location: Business Service Center
Department: 1006100 PATIENT FINANCIAL SVCS - EH SS
Job Description: Responsible for managing and resolving high volumes of accounts for services provided by Essentia Health. Acts as the primary contact or liaison for patients to discuss outstanding statements and resolve inquiries in a timely manner. Provides efficient and accurate support for insurance, coding, registration, financial assistance and other billing related issues to resolve outstanding patient accounts. Provides financial assistance via face-to-face communication and over the telephone using automated phone technology. Performs routine account analysis to evaluate, develop and implement action plans with patients to resolve financial responsibilities. Position requires follow-up with delinquent accounts and payment plans, collection of patient accounts, and may include telephone contact or follow-up on collections with letters. Position may handle incoming patient mail with the potential to respond to inquiries via written communication. Experience with handling cash payments, self-pay collections and exceptional customer service skills are required. In addition, knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs is required.
Education Qualifications:
Required Qualifications:
- Experience with handling cash payments, self-pay collections and exceptional customer service skills.
- Knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs
Preferred Qualifications:
- Experience in customer service, call center and/or collections
Licensure/Certification Qualifications:
FTE: 1
Possible Remote/Hybrid Option:
Remote
Shift Rotation: Day Rotation (United States of America)
Shift Start Time: 8am / 8:45am
Shift End Time: 4:30 / 5:15pm
Weekends: NO
Holidays: No
Call Obligation: No
Union: DC USWA Main & Neighborhoods (DCUMN)
Compensation Range:
$18.69 - $27.85
Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Pay: $18.69 - $27.85 per hour
Application Question(s):
- include your email address and phone number so HR can contact you.
Work Location: In person
See All 69 Patient Representative Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Patient Representative Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
- Essentia Health11
- Sanford Health10
- Optum7
- Twin Cities Orthopedics5
- Allina Health4
Top Industries Hiring
- Healthcare & Medical Services
What Minnesota Employers Look For
The qualifications that appear most often in patient representative jobs across Minnesota.
- High school diploma or associate degree in healthcare administration or a related field
- Minimum one to two years of experience in a patient-facing healthcare or customer service role
- Familiarity with electronic health record systems such as Epic or Cerner
- Strong knowledge of medical billing, insurance claims, and patient financial assistance programs
- Demonstrated ability to communicate complex healthcare information clearly to patients and families
- Experience navigating HIPAA compliance and maintaining confidentiality in a clinical environment
Patient Representative Jobs in Minnesota: Frequently Asked Questions
How do you become a patient representative in Minnesota?
Most Minnesota employers hire patient representatives with at least an associate degree in healthcare administration, business, or a related field, though a bachelor's is preferred at larger systems. Minnesota does not require a state-issued license for this role, but earning a nationally recognized credential such as the Certified Patient Experience Professional designation strengthens your application. Candidates with backgrounds in medical billing, social work, or clinical reception typically move into these roles most directly.
Which companies hire patient representatives in Minnesota?
Employers hiring patient representatives in Minnesota right now include Essentia Health, Sanford Health, and Optum, based on current listings on Migrate Mate as of October 2026. Minnesota's large integrated health systems and regional insurance carriers generate the steadiest volume of openings across the Twin Cities metro and the Rochester corridor.
Which Minnesota cities have the most patient representative jobs?
The Minnesota cities with the most patient representative openings are Minneapolis, Duluth, and Bemidji. The Twin Cities metro drives the highest volume because it is home to the headquarters and flagship campuses of the state's largest health systems and insurers, while Rochester's concentration of Mayo Clinic facilities anchors strong demand in the southeast.
Are there remote patient representative jobs in Minnesota?
Yes, and more than many healthcare roles, since patient representative work often involves phone-based advocacy, billing inquiries, and documentation that translates well to remote settings. About 33% of patient representative openings tied to Minnesota are remote or hybrid as of October 2026, reflecting a genuine shift among large health systems. Roles focused on insurance navigation, financial assistance coordination, and grievance processing tend to offer the most remote flexibility.
How can I get hired as a patient representative in Minnesota with little or no experience?
The most realistic entry path is applying to patient access representative or patient services coordinator roles at large Minnesota health systems, which regularly onboard candidates from adjacent positions such as medical receptionist, call center agent, or insurance billing assistant. Allina Health and M Health Fairview both offer structured onboarding programs for candidates new to patient advocacy. Completing a healthcare administration certificate at a Minnesota community college and demonstrating familiarity with Epic or basic medical billing terminology meaningfully improves your candidacy.
Where can I find and apply to patient representative jobs in Minnesota?
You can find and apply to patient representative jobs in Minnesota on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level, preferred metro, and work setting, then apply directly to the ones that fit.
See All 69 Patient Representative Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Patient Representative Jobs