Patient Representative Jobs in Minnesota
Patient Representative jobs in Minnesota concentrate in large health system networks, insurance administration, and hospital-based patient advocacy, with demand at every level from entry-level customer service roles to senior case liaison positions. The busiest hiring markets are Minneapolis, Saint Paul, and Rochester, where major employers such as Mayo Clinic, Allina Health, and M Health Fairview maintain deep patient services operations. The most consistent openings are in billing advocacy, care coordination support, and patient grievance resolution. See the openings below and apply to the ones that match your experience.
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Location Address:
1455 Saint Francis AveShakopee, MN 55379-3374
Date Posted:
August 25, 2026Department:
16008943 RCM St Francis Patient AccessShift:
Evening/Night (United States of America)Shift Length:
8 hour shiftHours Per Week:
12Union Contract:
SEIU-4-St Francis Service and Maintenance-SSFWeekend Rotation:
Every OtherJob Summary:
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.Key Position Details:
- 0.3 FTE (24 hours per two-week pay period)
- 3 Weeks of Full Time Monday- Friday Daytime Training required at start
- 8-hour evening/night shifts
- 3-1130p, and one additional scheduled 3-1130p or 11p-730a shift per pay period.
- Every other weekend rotation
- Intermediate experience with registration (2-5 years' experience) preferred
Job Description:
Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Principle Responsibilities
- Greets and welcomes patient in person.
- Collects demographic and insurance information.
- Checks in or interviews patient to complete appropriate paperwork.
- Directs patient to their appointment or procedure.
- Documents any issues and resolutions in electronic medical record.
- May assist in scheduling add-on appointments.
- Verifies eligibility and benefits information for payers and interprets results.
- Obtains cost information and explains information to patient if necessary.
- Obtains signatures from patients as needed.
- Collects co-pay or deductibles. Determines patient need for financial counseling and offers to explain resources available.
- May order supplies in designated work area.
- Uses resources, tools and procedures to complete accounts in assigned work queues.
- Assists patient in completion of request for information forms and submits to appropriate department.
- May gather medical record information from all departments for collection and distribution.
- May mentor new staff.
Other duties as assigned.
Required Qualifications
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
- 2 to 5 years of revenue cycle experience
- 2 to 5 years of customer service experience
- 0 to 2 years of general office experience 0 to 2 years of experience using computers including an electronic medical record, Microsoft Word, Excel and Outlook
Preferred Qualifications
Physical Demands
- Light Work:
- Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently
Pay Range
Pay Range: $22.85 to $32.79 per hour The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.Benefit Summary
Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.
Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.
We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.
Benefits include:
- Medical/Dental
- PTO/Time Away
- Retirement Savings Plans
- Life Insurance
- Short-term/Long-term Disability
- Voluntary Benefits (vision, legal, critical illness)
- Tuition Reimbursement or Continuing Medical Education as applicable
- Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer
*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.
Location Address:
1455 Saint Francis AveShakopee, MN 55379-3374
Date Posted:
August 25, 2026Department:
16008943 RCM St Francis Patient AccessShift:
Evening/Night (United States of America)Shift Length:
8 hour shiftHours Per Week:
12Union Contract:
SEIU-4-St Francis Service and Maintenance-SSFWeekend Rotation:
Every OtherJob Summary:
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.Key Position Details:
- 0.3 FTE (24 hours per two-week pay period)
- 3 Weeks of Full Time Monday- Friday Daytime Training required at start
- 8-hour evening/night shifts
- 3-1130p, and one additional scheduled 3-1130p or 11p-730a shift per pay period.
- Every other weekend rotation
- Intermediate experience with registration (2-5 years' experience) preferred
Job Description:
Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Principle Responsibilities
- Greets and welcomes patient in person.
- Collects demographic and insurance information.
- Checks in or interviews patient to complete appropriate paperwork.
- Directs patient to their appointment or procedure.
- Documents any issues and resolutions in electronic medical record.
- May assist in scheduling add-on appointments.
- Verifies eligibility and benefits information for payers and interprets results.
- Obtains cost information and explains information to patient if necessary.
- Obtains signatures from patients as needed.
- Collects co-pay or deductibles. Determines patient need for financial counseling and offers to explain resources available.
- May order supplies in designated work area.
- Uses resources, tools and procedures to complete accounts in assigned work queues.
- Assists patient in completion of request for information forms and submits to appropriate department.
- May gather medical record information from all departments for collection and distribution.
- May mentor new staff.
Other duties as assigned.
Required Qualifications
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
- 2 to 5 years of revenue cycle experience
- 2 to 5 years of customer service experience
- 0 to 2 years of general office experience 0 to 2 years of experience using computers including an electronic medical record, Microsoft Word, Excel and Outlook
Preferred Qualifications
Physical Demands
- Light Work:
- Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently
Pay Range
Pay Range: $22.85 to $32.79 per hour The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.Benefit Summary
Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.
Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.
We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.
Benefits include:
- Medical/Dental
- PTO/Time Away
- Retirement Savings Plans
- Life Insurance
- Short-term/Long-term Disability
- Voluntary Benefits (vision, legal, critical illness)
- Tuition Reimbursement or Continuing Medical Education as applicable
- Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer
*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.
See All 50 Patient Representative Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Patient Representative Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Medical Devices
What Minnesota Employers Look For
The qualifications that appear most often in patient representative jobs across Minnesota.
- High school diploma or associate degree in healthcare administration or a related field
- Minimum one to two years of experience in a patient-facing healthcare or customer service role
- Familiarity with electronic health record systems such as Epic or Cerner
- Strong knowledge of medical billing, insurance claims, and patient financial assistance programs
- Demonstrated ability to communicate complex healthcare information clearly to patients and families
- Experience navigating HIPAA compliance and maintaining confidentiality in a clinical environment
Patient Representative Jobs in Minnesota: Frequently Asked Questions
How do you become a patient representative in Minnesota?
Most Minnesota employers hire patient representatives with at least an associate degree in healthcare administration, business, or a related field, though a bachelor's is preferred at larger systems. Minnesota does not require a state-issued license for this role, but earning a nationally recognized credential such as the Certified Patient Experience Professional designation strengthens your application. Candidates with backgrounds in medical billing, social work, or clinical reception typically move into these roles most directly.
Which companies hire patient representatives in Minnesota?
Employers hiring patient representatives in Minnesota right now include Alomere Health, Optum, and Sanford Health, based on current listings on Migrate Mate as of August 2026. Minnesota's large integrated health systems and regional insurance carriers generate the steadiest volume of openings across the Twin Cities metro and the Rochester corridor.
Which Minnesota cities have the most patient representative jobs?
The Minnesota cities with the most patient representative openings are Alexandria, Minneapolis, and Saint Paul. The Twin Cities metro drives the highest volume because it is home to the headquarters and flagship campuses of the state's largest health systems and insurers, while Rochester's concentration of Mayo Clinic facilities anchors strong demand in the southeast.
Are there remote patient representative jobs in Minnesota?
Yes, and more than many healthcare roles, since patient representative work often involves phone-based advocacy, billing inquiries, and documentation that translates well to remote settings. About 17% of patient representative openings tied to Minnesota are remote or hybrid as of August 2026, reflecting a genuine shift among large health systems. Roles focused on insurance navigation, financial assistance coordination, and grievance processing tend to offer the most remote flexibility.
How can I get hired as a patient representative in Minnesota with little or no experience?
The most realistic entry path is applying to patient access representative or patient services coordinator roles at large Minnesota health systems, which regularly onboard candidates from adjacent positions such as medical receptionist, call center agent, or insurance billing assistant. Allina Health and M Health Fairview both offer structured onboarding programs for candidates new to patient advocacy. Completing a healthcare administration certificate at a Minnesota community college and demonstrating familiarity with Epic or basic medical billing terminology meaningfully improves your candidacy.
Where can I find and apply to patient representative jobs in Minnesota?
You can find and apply to patient representative jobs in Minnesota on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level, preferred metro, and work setting, then apply directly to the ones that fit.
See All 50 Patient Representative Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Patient Representative Jobs