Patient Service Representative Jobs in South Carolina
Patient Service Representative jobs in South Carolina are concentrated in hospital systems, physician group practices, and outpatient specialty clinics, with steady demand across entry-level scheduling roles through senior patient access positions. The heaviest hiring happens in and around Columbia, Greenville, and Charleston, where major employers such as Prisma Health, Roper St. Francis Healthcare, and MUSC Health maintain large ambulatory networks. Medical billing support, insurance verification, and front-desk coordination are the most in-demand specialties across the state. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 17+ Patient Service Representative jobs
Inspire health. Serve with compassion. Be the difference.
Job Summary
Responsible for aspects of front office management and operation as assigned.Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians. Responsible for posting all payments and balancing with the computer reports at day end. Requires a high level of public contact and excellent interpersonal skills. Arranges for patient pre-payments and enforces financial agreements prior to providing service. Gathers charge information, codes, enters into database, completes billing process, distributes billing information. Files insurance claims and assists patients in completing insurance forms. Processes unpaid accounts by contacting patients and third-party payers.
Liaison between patient and medical support staff. Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary insurance information in the patient accounting system. Obtains signatures on all forms and documents as required. Assists patients with ambulatory difficulties. Maintains appointment book and follows office scheduling policies. Provides front office phone support as needed and outlined through cross training program. Screens visitors and responds to routine requests for information. Responsible for gathering, accurately coding and posting outpatient charges. Processes vouchers and private payments, to include updating registration screens based on information on checks. Research address verification as needed. Helps to process mail return statements and outgoing statements. Acquires billing information for all doctors for all patients seen in practice. Performs cashiering functions including monitoring and balancing cash drawer daily. Prepares daily cash deposits. Receives payments from patients and issues receipts. Codes and posts payments and maintains required records, reports and files. Works with patients in securing prepayment sources or financial agreements prior to providing service. Participates with other staff to achieve account resolution. Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames. Identify trends and communicates problems to management. Updates patient account database. Maintains and updates current information on physician’s schedules. Schedules surgeries, ancillary services and follow-up outpatient appointments and admissions as requested. Answers questions regarding patient appointments and testing. Assembles patients’ charts for next day visit. Updates profiles on all patients, ensuring completeness and accuracy. Oversees waiting area, coordinates patient movement, reports problems or irregularities.
Assists patients with questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc. Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims. Assists patients in completing all necessary forms to obtain hospitalization or Surgical pre-certification from insurance companies. Follows-up with insurance companies ensuring that coverage is approved. Posts all actions and maintains permanent record of patient accounts. Answers patient questions and inquiries regarding their accounts. Confirms all workers’ compensation claims with employees. Prepares disability claims in a timely manner. Follows-up with insurance companies ensuring that claims are paid as directed. Maintains files with referral slips, medical authorizations, and insurance slips.
Researches all information needed to complete outpatient billing process including getting charge information from physicians. Codes information about procedures performed and diagnosis on charge. Keys charge information into on-line entry program. Processes and distributes copies of billings according to clinic policies. Assists with outpatient coding and error resolution. Pulls charts for scheduled appointments in advance. Delivers, transports, sorts and files returned charts. Picks up lab reports, dictations, X-rays, and correspondence. Continually checks for misfiled charts and refiles according to filing system. Maintains orderly files. Files all medical reports. Purges obsolete records and files in storage. Destroys outdated records following established procedures for retention and destruction. Makes up new patient charts. Repairs damaged charts. Assists in locating and filing records. Works with medical assistants and other staff to route patient charts to proper location. Follows medical records policies and procedures. -
Collects payments at time of service for daily outpatient visit services. Reviews each account via computer to ensure patient’s account(s) are being paid on a timely basis. Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses. Evaluates patient financial status and establishes budget payment plans. Reviews accounts for possible assignment to collection agency, makes recommendation to Clinical Dept. Practice Manager. Identifies and resolves patient billing complaints. Participates with other staff to follow up on accounts until zero balance or turned over for collection. Participates in educational activities. Gathers and verifies superbills for specified practice on a daily basis. Enters all charge and same day payment information for patient visits and hospital patients, verifying accuracy of coding, charging and patient insurance status. Prints daily reports, verifying charge entry balancing at day end. Backs up and closes computer files on a daily basis, logging as appropriate (i.e. closing all batches in accordance with policy). Registers new patients after verifying patient status on computer inquiry. Updates financial information as indicated. Maintains strictest confidentiality. Participates in educational activities. Performs related work as required. As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. -
Performs other duties as assigned.
Supervisory/Management Responsibility
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
Education - High school diploma or equivalent OR Post-high school diploma. Associate degree in technical specialty program of 18 months minimum in length preferred
Experience - No previous experience required. Multi-specialty group practice setting experience preferred
In Lieu Of
NA
Required Certifications, Registrations, Licenses
NA
Knowledge, Skills and Abilities
Basic understanding of ICD-9 and CPT coding preferred
Work Shift
Day (United States of America)Location
8 Medical Park Rd RichlandFacility
Neurology 8 Med Park 420Department
Neurology 8 Med Park 420-Practice OperationsShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Inspire health. Serve with compassion. Be the difference.
Job Summary
Responsible for aspects of front office management and operation as assigned.Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians. Responsible for posting all payments and balancing with the computer reports at day end. Requires a high level of public contact and excellent interpersonal skills. Arranges for patient pre-payments and enforces financial agreements prior to providing service. Gathers charge information, codes, enters into database, completes billing process, distributes billing information. Files insurance claims and assists patients in completing insurance forms. Processes unpaid accounts by contacting patients and third-party payers.
Liaison between patient and medical support staff. Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary insurance information in the patient accounting system. Obtains signatures on all forms and documents as required. Assists patients with ambulatory difficulties. Maintains appointment book and follows office scheduling policies. Provides front office phone support as needed and outlined through cross training program. Screens visitors and responds to routine requests for information. Responsible for gathering, accurately coding and posting outpatient charges. Processes vouchers and private payments, to include updating registration screens based on information on checks. Research address verification as needed. Helps to process mail return statements and outgoing statements. Acquires billing information for all doctors for all patients seen in practice. Performs cashiering functions including monitoring and balancing cash drawer daily. Prepares daily cash deposits. Receives payments from patients and issues receipts. Codes and posts payments and maintains required records, reports and files. Works with patients in securing prepayment sources or financial agreements prior to providing service. Participates with other staff to achieve account resolution. Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames. Identify trends and communicates problems to management. Updates patient account database. Maintains and updates current information on physician’s schedules. Schedules surgeries, ancillary services and follow-up outpatient appointments and admissions as requested. Answers questions regarding patient appointments and testing. Assembles patients’ charts for next day visit. Updates profiles on all patients, ensuring completeness and accuracy. Oversees waiting area, coordinates patient movement, reports problems or irregularities.
Assists patients with questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc. Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims. Assists patients in completing all necessary forms to obtain hospitalization or Surgical pre-certification from insurance companies. Follows-up with insurance companies ensuring that coverage is approved. Posts all actions and maintains permanent record of patient accounts. Answers patient questions and inquiries regarding their accounts. Confirms all workers’ compensation claims with employees. Prepares disability claims in a timely manner. Follows-up with insurance companies ensuring that claims are paid as directed. Maintains files with referral slips, medical authorizations, and insurance slips.
Researches all information needed to complete outpatient billing process including getting charge information from physicians. Codes information about procedures performed and diagnosis on charge. Keys charge information into on-line entry program. Processes and distributes copies of billings according to clinic policies. Assists with outpatient coding and error resolution. Pulls charts for scheduled appointments in advance. Delivers, transports, sorts and files returned charts. Picks up lab reports, dictations, X-rays, and correspondence. Continually checks for misfiled charts and refiles according to filing system. Maintains orderly files. Files all medical reports. Purges obsolete records and files in storage. Destroys outdated records following established procedures for retention and destruction. Makes up new patient charts. Repairs damaged charts. Assists in locating and filing records. Works with medical assistants and other staff to route patient charts to proper location. Follows medical records policies and procedures. -
Collects payments at time of service for daily outpatient visit services. Reviews each account via computer to ensure patient’s account(s) are being paid on a timely basis. Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses. Evaluates patient financial status and establishes budget payment plans. Reviews accounts for possible assignment to collection agency, makes recommendation to Clinical Dept. Practice Manager. Identifies and resolves patient billing complaints. Participates with other staff to follow up on accounts until zero balance or turned over for collection. Participates in educational activities. Gathers and verifies superbills for specified practice on a daily basis. Enters all charge and same day payment information for patient visits and hospital patients, verifying accuracy of coding, charging and patient insurance status. Prints daily reports, verifying charge entry balancing at day end. Backs up and closes computer files on a daily basis, logging as appropriate (i.e. closing all batches in accordance with policy). Registers new patients after verifying patient status on computer inquiry. Updates financial information as indicated. Maintains strictest confidentiality. Participates in educational activities. Performs related work as required. As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. -
Performs other duties as assigned.
Supervisory/Management Responsibility
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
Education - High school diploma or equivalent OR Post-high school diploma. Associate degree in technical specialty program of 18 months minimum in length preferred
Experience - No previous experience required. Multi-specialty group practice setting experience preferred
In Lieu Of
NA
Required Certifications, Registrations, Licenses
NA
Knowledge, Skills and Abilities
Basic understanding of ICD-9 and CPT coding preferred
Work Shift
Day (United States of America)Location
8 Medical Park Rd RichlandFacility
Neurology 8 Med Park 420Department
Neurology 8 Med Park 420-Practice OperationsShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
See All 17 Patient Service Representative Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
Patient Service Representative Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
What South Carolina Employers Look For
The qualifications that appear most often in patient service representative jobs across South Carolina.
- High school diploma or GED recognized by a South Carolina accredited institution
- One or more years of patient registration, scheduling, or medical front-desk experience
- Working knowledge of insurance verification, prior authorization, and copay collection
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong communication skills for handling patient inquiries in person and by phone
- Familiarity with HIPAA privacy standards and South Carolina patient confidentiality requirements
Patient Service Representative Jobs in South Carolina: Frequently Asked Questions
How do you become a patient service representative in South Carolina?
Most patient service representative positions in South Carolina require a high school diploma and are filled through on-the-job training, so no state-issued license is needed for the role itself. Employers across South Carolina's major health systems typically prefer candidates who have completed a medical billing and coding certificate program or a healthcare administration course at a community college such as Midlands Technical College or Trident Technical College, which strengthens a candidate's standing considerably.
Which companies hire patient service representatives in South Carolina?
South Carolina patient service representative roles are posted by Prisma Health Urgent Care, Prisma Health, and Allergy Partners and others right now, based on current listings on Migrate Mate as of August 2026. Large integrated health systems with multiple campuses across the state tend to post the highest volume of openings because their ambulatory and specialty clinic networks require continuous front-desk and patient access staffing.
Which South Carolina cities have the most patient service representative jobs?
Greenville, Mount Pleasant, and Columbia are the South Carolina cities with the most patient service representative openings. Columbia dominates as the state capital and home to Prisma Health's flagship campuses, Greenville drives volume through a fast-growing medical corridor anchored by Prisma Health Upstate, and Charleston's concentration of MUSC Health and Roper St. Francis facilities sustains steady demand in the Lowcountry.
How can I get hired as a patient service representative in South Carolina with little or no experience?
The most realistic entry path is applying directly to patient access trainee or healthcare customer service associate openings at large South Carolina health systems, which routinely hire candidates without prior clinical office experience and provide structured onboarding. Prisma Health and MUSC Health both run new-hire orientation tracks designed for front-desk candidates coming from retail or call-center backgrounds. Completing a short medical terminology or billing certificate at a South Carolina technical college noticeably strengthens an application even before the first interview.
Where can I find and apply to patient service representative jobs in South Carolina?
You can find and apply to patient service representative jobs in South Carolina on Migrate Mate, which lists current South Carolina openings updated continuously. Search the available roles, identify the ones that match your experience and preferred location, and apply directly to the positions that fit your situation.
See All 17 Patient Service Representative Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
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