Planner Jobs in North Carolina

Job Description

The Events Planner works within the Events Department for the Atlantic Union Bank Convention Center. This role directs and manages the overall planning, production and execution of events, ensuring adherence to industry standards and client expectations. It collaborates closely with event planners and clients to gather detailed event requirements, optimizing event layouts and logistics for maximum efficiency. The events planner also coordinates with both internal and external teams to meet event expectations, prioritizing safety and compliance with policies and procedures.

Work Hours:
This position generally works during standard business hours Monday through Friday. Schedules may vary based on the event calendar and onsite coverage requirements, including early mornings, late nights, weekends, and holidays as needed.

About You:
Our ideal candidate possesses demonstrated experience in event planning, strong organizational and communication skills and is detail oriented. Our ideal candidate is adaptable, resilient under pressure and has a proven customer service orientation along with the ability to build and maintain client and stakeholder relationships.

About Us:
The Raleigh Convention and Performing Arts Complex (RCPAC) has a portfolio of four stunning venues that can host anywhere from 20 to 20,000 – Atlantic Union Bank Convention Center, Martin Marietta Center for the Performing Arts, Red Hat Amphitheater, and Coastal Credit Union Music Park at Walnut Creek. Our venues are a welcoming crossroads for visitors from near and far, a gathering place for community activities, a significant economic engine, and an important tool for building positive brand awareness for the City of Raleigh.

This department thrives on vision, focus, flexibility, and commitment to operational excellence. As part of the city system, we’ve made it our mission to elevate the city’s reputation, set the standard for best practices, and raise awareness of Raleigh as a cultural and economic destination. Our ability to meet this demand speaks volumes about our team’s commitment to ongoing quality and exceptional hospitality.

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Plans, organizes, and oversees event operations, including resource allocation, scheduling staffing, production coordination, and marketing initiatives
• Oversees front-of-house operations as needed
• Meets with planners and clients to gather event details and requirements. Collaborates on event scheduling, layouts and logistics while reviewing applicable safety procedures based on event type, location, and facility space
• Works collaboratively with internal departments, such as Facility Operations, Maintenance, Sales, Finance, to ensure event expectations are met and all policies, procedures, safety codes, and performance standards are followed
• Performs administrative events management duties, including preparing and maintaining schedules, conducting planning meetings, preparing estimates and work orders, addressing event-related issues, communicating facility requirements to the operations team, and monitoring budgets and contractual agreements

Typical Qualifications

Education and Experience:

Associate's Degree in Technical Theatre Production, Recreation, Public Administration, Event Management, or related field; 1 to 3 years' experience in technical theatre production, recreation, event management, or related field

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Additional Information

Knowledge Of:

• Event Logistics
• Industry trends and practices
• Risk Management
• Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications
• Supervisory principles, practices and techniques

Skill In:

• Creativity
• Problem solving
• Leadership
• Customer Service
• Attention to detail

Ability To:

• Manage conflict and adapt to changing priorities
• Demonstrate strong conflict de-escalation and conflict resolution skills and maintain professional composure in high stress situations
• Manage several projects at once in a demanding environment
• Communicate effectively both verbally and in writing
• Work in environments with large crowds and frequent exposure to elevated noise levels, along with maintaining focus and effective communication in these settings

ADA and Other Requirements:

Work Environment and Physical Effort:
Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment:
Work is typically performed in an office or similar environment or an outdoor environment. Employees may occasionally work in and around vehicles.

Work Exposures:
Employees may occasionally be exposures to individuals who are hostile or irate and extreme heat (above 100 degrees).

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.