Revenue Operations Manager Jobs in North Carolina

We are looking for an experienced Senior Revenue Operations Specialist to independently own and improve the systems, data, reporting, and incentive compensation processes that support revenue teams across the revenue cycle. This role owns major revenue operations process areas, translates complex analysis into practical recommendations, and establishes documentation and controls that improve accuracy and decision-making. The Senior Revenue Operations Specialist partners with Sales, Marketing, Finance, HR, Product, and Analytics and communicates findings, risks, and trade-offs to senior stakeholders.

In This Role You Will:
Revenue Reporting and Analytics

• Own major revenue operations process areas, including pipeline, retention, and performance reporting
• Design and maintain reports, dashboards, and analytical models in Salesforce, Looker, Excel, or comparable tools to explain revenue performance and operational efficiency

Data Governance and Controls

• Define and maintain metric definitions, reporting logic, data standards, documentation, audits, and controls so information is consistent, traceable, and trusted
• Research and resolve data discrepancies and recurring process issues using documented root-cause analysis and consistently applied controls

Incentive Compensation

• Administer sales compensation processes, including plan distribution, quota and attainment tracking, commission and incentive calculations, reconciliations, and payout validation
• Resolve compensation inquiries and crediting questions accurately, confidentially, and in accordance with documented plan rules

Cross-Functional Improvement and Influence

• Analyze trends, risks, and performance drivers and present clear recommendations to revenue leaders and cross-functional stakeholders
• Lead system, reporting, automation, and process-improvement projects from requirements gathering through testing, rollout, documentation, and adoption

Core Competencies for Success:

• Drives Results: Delivers accurate reporting, compensation outputs, and process improvements on schedule and follows issues through resolution
• Instills Trust: Handles confidential information with discretion, applies rules consistently, and communicates assumptions and corrections transparently
• Decision Quality: Uses reliable data, sound judgment, and documented trade-offs to recommend practical actions in complex or ambiguous situations
• Communicates Effectively: Translates technical analysis and compensation logic into concise, audience-appropriate recommendations
• Collaborates: Builds alignment across Sales, Marketing, Finance, HR, Product, and Analytics to implement shared definitions, controls, and operational changes

Credentials and Experience:

• 5+ years of experience in revenue operations, sales operations, incentive compensation, business analytics, or a related data-centered operational discipline
• Bachelor’s degree in business, finance, accounting, economics, analytics, information systems, or a related field, or an equivalent combination of education and relevant experience
• Demonstrated independent ownership of a major reporting, analytics, systems, or compensation process with measurable business or control outcomes
• Experience administering sales incentive compensation, including quota and attainment reporting, commission calculations, reconciliations, and inquiry resolution
• Advanced Excel or Google Sheets skills, including complex formulas, lookups, pivot analysis, data validation, and scenario or financial modeling
• Hands-on Salesforce reporting and data-model experience and experience with a business intelligence platform such as Looker or Tableau
• Ability to communicate complex analysis, methodology, risks, and recommendations clearly to senior stakeholders and cross-functional partners
• Legal right to work in the United States

This role is designed to be hybrid and requires reasonable proximity to Discovery Education’s Charlotte, NC headquarters. You can expect to work primarily in a typical office setting.

The hiring range for this position is between $91,350 - $101,500 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, this position is eligible for an Annual Bonus.

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At Discovery Education, we are fulfilling our mission of preparing learners for tomorrow by creating innovative classrooms connected to today's world.
Serving more than 4.5 million educators and 45 million students, available in approximately half of U.S. classrooms and primary schools in the UK, and more than 140 countries around the globe; we are on a journey to transform teaching and learning though innovative partnerships with school districts, states, ministries of education, and other like-minded organizations.
We have built an award-winning and highly reputable organization because of talented and driven people who work together to accelerate student achievement by tapping into students' natural curiosity and desire to learn by capturing their minds and imagination through the fascination of Discovery.
Why Join Discovery Education?
Discovery Education believes empowering each team member is vital to cultivating high performing, highly engaged teams. Being a part of our team means we partner together to achieve mutual goals. To this end, Discovery Education offers a robust and comprehensive insurance package. You can find a complete listing on our Career Page.
Along with traditional insurance offerings, our inclusive offerings center around:

• Career Development Ownership - Be the driver of your success!
• Continuing Education AND Tuition Reimbursement Programs
• Mentorship program and collaboration with veteran leaders
• Constant opportunities for cross-functional training and skill building
• Uncapped career growth

Team Member Wellness – When you feel great, you do great work!

• Leave for life’s moments including 7 recognized holidays
• Take PTO without the vacation guilt
• Up to 12 weeks of Paid Parental Leave
• Annual Winter Holiday Break (typically the last week of December)

This opportunity is perfect for people interested in joining a high-performing, collaborative team, who enjoy a dynamic industry, and are excited about high-impact, project-based work.
Inspired? We would love the opportunity to review your candidacy! Select the blue “Apply Now” button at the bottom left of the screen to begin your application.
Discovery Education is an equal opportunity employer. Discovery Education is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the communities we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender, protected veteran status or disabled status, or genetic information.