Strategy Operations Manager Jobs in Pennsylvania
Strategy Operations Manager jobs in Pennsylvania are active across financial services, healthcare systems, and technology consulting, with demand ranging from analyst-adjacent entry-level roles through senior director positions. Philadelphia, Pittsburgh, and the Lehigh Valley are the primary hiring centers, anchored by employers such as Comcast, UPMC, and Cigna. The most consistently sought specialties include cross-functional process optimization, M&A integration, and enterprise planning within large matrixed organizations. Find a role that fits below and apply directly.
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POSITION SUMMARY:
The Product Management Advisor supports the operational, administrative, and business enablement activities of the EncircleRx program. This role is responsible for managing stakeholder requests, coordinating day-to-day product operations, maintaining business processes, developing reporting and operational insights, and driving process improvements that enhance efficiency and scalability. Partnering closely with Product Management, Sales, Account Management, Operations, and Implementation teams, the Advisor serves as a key operational resource, ensuring effective program support, streamlined workflows, and a positive stakeholder experience.
KEY RESPONSIBILITIES:
Operational Strategy & Governance
Serve as the operational lead for EncircleRx support and administration activities.
Manage request intake, prioritization, and governance processes to meet service levels and stakeholder expectations.
Assess workload demand and recommend resource allocation strategies.
Develop scalable processes and standards for product support operations.
Business Process Optimization
Identify inefficiencies and implement solutions that streamline workflows, reduce manual effort, and improve turnaround times.
Drive process improvements, automation opportunities, and self-service resources.
Establish operational best practices that enhance consistency, quality, and stakeholder experience.
Partner across teams to address process gaps and support continuous improvement.
Stakeholder Advisory & Business Enablement
Serve as a key resource for Product, Sales, Account Management, Implementation, Operations, and client-facing teams.
Provide guidance on product administration, operational processes, reporting, and program requirements.
Troubleshoot complex issues, identify root causes, and implement sustainable solutions.
Proactively develop tools and resources that improve team efficiency and effectiveness.
Reporting, Analytics & Business Insights
Monitor operational workload, request trends, support volumes, and capacity metrics.
Analyze data and provide actionable insights to support decision-making and prioritization.
Develop reports and dashboards that support operational planning and performance management.
Identify recurring trends and recommend efficiency and scalability improvements.
Knowledge Management & Organizational Enablement
Maintain product support documentation, templates, FAQs, and knowledge repositories.
Develop standardized tools and resources that promote consistency and reduce reliance on individual expertise.
Ensure operational processes and guidance are documented and accessible.
Foster knowledge-sharing practices that improve organizational effectiveness.
IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:
Bachelor's degree or equivalent work experience.
Experience in product operations, business operations, program administration, healthcare operations, or related functions.
Strong analytical, problem-solving, and data interpretation skills.
Experience developing, redesigning, and improving business processes, operational workflows, and governance practices.
Proven ability to manage multiple priorities and work independently in a fast-paced environment.
Strong communication, stakeholder management, and cross-functional leadership skills.
Advanced proficiency in Microsoft Excel, reporting tools, dashboards, performance metrics, and business documentation.
Experience supporting pharmacy benefit management (PBM), healthcare, or pharmacy-related programs.
Knowledge of automation tools, continuous improvement methodologies, and workflow optimization.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 94,900 - 158,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
POSITION SUMMARY:
The Product Management Advisor supports the operational, administrative, and business enablement activities of the EncircleRx program. This role is responsible for managing stakeholder requests, coordinating day-to-day product operations, maintaining business processes, developing reporting and operational insights, and driving process improvements that enhance efficiency and scalability. Partnering closely with Product Management, Sales, Account Management, Operations, and Implementation teams, the Advisor serves as a key operational resource, ensuring effective program support, streamlined workflows, and a positive stakeholder experience.
KEY RESPONSIBILITIES:
Operational Strategy & Governance
Serve as the operational lead for EncircleRx support and administration activities.
Manage request intake, prioritization, and governance processes to meet service levels and stakeholder expectations.
Assess workload demand and recommend resource allocation strategies.
Develop scalable processes and standards for product support operations.
Business Process Optimization
Identify inefficiencies and implement solutions that streamline workflows, reduce manual effort, and improve turnaround times.
Drive process improvements, automation opportunities, and self-service resources.
Establish operational best practices that enhance consistency, quality, and stakeholder experience.
Partner across teams to address process gaps and support continuous improvement.
Stakeholder Advisory & Business Enablement
Serve as a key resource for Product, Sales, Account Management, Implementation, Operations, and client-facing teams.
Provide guidance on product administration, operational processes, reporting, and program requirements.
Troubleshoot complex issues, identify root causes, and implement sustainable solutions.
Proactively develop tools and resources that improve team efficiency and effectiveness.
Reporting, Analytics & Business Insights
Monitor operational workload, request trends, support volumes, and capacity metrics.
Analyze data and provide actionable insights to support decision-making and prioritization.
Develop reports and dashboards that support operational planning and performance management.
Identify recurring trends and recommend efficiency and scalability improvements.
Knowledge Management & Organizational Enablement
Maintain product support documentation, templates, FAQs, and knowledge repositories.
Develop standardized tools and resources that promote consistency and reduce reliance on individual expertise.
Ensure operational processes and guidance are documented and accessible.
Foster knowledge-sharing practices that improve organizational effectiveness.
IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:
Bachelor's degree or equivalent work experience.
Experience in product operations, business operations, program administration, healthcare operations, or related functions.
Strong analytical, problem-solving, and data interpretation skills.
Experience developing, redesigning, and improving business processes, operational workflows, and governance practices.
Proven ability to manage multiple priorities and work independently in a fast-paced environment.
Strong communication, stakeholder management, and cross-functional leadership skills.
Advanced proficiency in Microsoft Excel, reporting tools, dashboards, performance metrics, and business documentation.
Experience supporting pharmacy benefit management (PBM), healthcare, or pharmacy-related programs.
Knowledge of automation tools, continuous improvement methodologies, and workflow optimization.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 94,900 - 158,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
See All 11 Strategy Operations Manager Jobs in Pennsylvania
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Find JobsStrategy Operations Manager Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Strategy Operations Manager Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
- Technology & Software
What Pennsylvania Employers Look For
The qualifications that appear most often in strategy operations manager jobs across Pennsylvania.
- Bachelor's degree in business, operations, strategy, or a related field required
- Three or more years of experience in strategy, operations, or management consulting
- Demonstrated ability to lead cross-functional projects and influence senior stakeholders
- Proficiency in data analysis tools such as Excel, Tableau, or SQL
- Experience building business cases, OKR frameworks, or operating cadences
- Strong written and verbal communication skills for executive-level presentations
Strategy Operations Manager Jobs in Pennsylvania: Frequently Asked Questions
How do you become a strategy operations manager in Pennsylvania?
Most Pennsylvania employers hire strategy operations managers with a bachelor's degree in business administration, finance, operations, or a related discipline, though an MBA accelerates advancement into senior roles. There is no state-issued license required for this role in Pennsylvania. Employers such as large Philadelphia financial firms and Pittsburgh healthcare systems typically expect several years of experience in consulting, internal strategy, or business operations before considering candidates for manager-level positions.
How much do strategy operations managers make in Pennsylvania?
Strategy operations managers in Pennsylvania earn a median of about $103,130 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $49,990 for the lowest 10% to over $220,530 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire strategy operations managers in Pennsylvania?
Employers hiring strategy operations managers in Pennsylvania right now include ADP, URBN, and Deloitte, based on current listings on Migrate Mate as of August 2026. Pennsylvania's concentration of large insurance, healthcare, and technology employers means demand tends to cluster around firms managing complex, multi-division operations.
Which Pennsylvania cities have the most strategy operations manager jobs?
Philadelphia, Pennsylvania, and Butler have the most strategy operations manager openings in Pennsylvania. Philadelphia drives the highest volume given its density of Fortune 500 headquarters, financial services firms, and health systems, while Pittsburgh's strength in healthcare, tech, and higher education anchors hiring in the western part of the state, and smaller hubs reflect regional corporate offices or growing logistics operations.
Are there remote strategy operations manager jobs in Pennsylvania?
Yes, and more than most fields. About 100% of strategy operations manager openings tied to Pennsylvania are remote or hybrid as of August 2026, reflecting the desk-based, analytical, and meeting-heavy nature of the role. The parts of the work most likely to stay fully remote are planning cycles, reporting functions, and project coordination, while roles with heavy stakeholder management often favor at least partial on-site presence.
How can I get hired as a strategy operations manager in Pennsylvania with little or no experience?
The most realistic entry path is securing a business analyst, operations analyst, or project coordinator role at a large Pennsylvania employer and building toward the manager title from within. UPMC, Comcast, and major Philadelphia-area consulting practices regularly hire early-career candidates into rotational or associate programs that rotate through strategy and operations functions. A demonstrated ability to structure problems, manage timelines, and communicate findings to leadership matters more than years on a resume at this stage.
Where can I find and apply to strategy operations manager jobs in Pennsylvania?
You can find and apply to strategy operations manager jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings. Find roles that fit your experience and location and apply directly to the ones that match.
See All 11 Strategy Operations Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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