Technical Sales Engineer Jobs in Massachusetts

About MassArt:

MassArt's Information Technology team is looking for a Senior Ellucian Technical and Integrations Engineer to own the systems that keep the college running ? from the Colleague ERP at its core to the web, CRM, and reporting platforms that students, faculty, and staff rely on every day. You'll design how Ellucian Colleague SaaS connects to everything else, build and maintain Ethos-based integrations and data pipelines, and lead members of the Applications Team as MassArt modernizes its systems, including exploring where AI can streamline integration and reporting work.

This is a senior, high-autonomy role reporting directly to the Director of Core Applications, with real latitude to shape how MassArt's core systems evolve.

Founded in 1873 and celebrating over 150 years, Massachusetts College of Art and Design (MassArt) is the nation's only independent, freestanding public college of art and design. Located in Boston's hub of arts and culture along the Avenue of the Arts, MassArt enrolls about 2,000 students across 18 disciplines. We're an inclusive community of thinkers, doers, makers, educators, and leaders ? and we build technology partnerships the same way, by sharing information openly and supporting one another across teams.

Qualifications

Job Description:

This position is governed by the APA Collective Bargaining Agreement.

Working Hours: 37.5 Hours

Salary Range : $120,000 - $135,000, annually, commensurate with qualifications and experience.

What You'll Own

• Integration architecture & delivery: Design, implement, and maintain integrations between Ellucian Colleague SaaS and third-party campus systems (LMS, CRM, payment gateways, and more) using the Ellucian Ethos platform. Use Ellucian SaaS Extensibility tools to customize workflows, pages, and data points without disrupting core system upgrades. Support deployment and configuration of middleware, APIs, and automation tools.
• Data & reporting: Manage data exchange processes and ensure data integrity across enterprise platforms. Design and implement data model additions based on user requirements. Write SQL queries and build custom reports and dashboards for institutional data needs and analytics.
• Reliability & governance: Monitor the performance, availability, and security of integrated services. Maintain documentation for integration architecture, workflows, and technical procedures. Ensure compliance with institutional data governance, security, and privacy policies.
• Leadership & collaboration: Lead members of the Core Applications Team. Collaborate with third-party vendors, end users, and internal IT teams to support system interoperability and troubleshoot integration issues. Contribute to enterprise-wide system conversions, modernization efforts, and the team's knowledgebase practices.
• Innovation: Identify opportunities where AI can be applied to solve integration and optimization problems, and participate in cross-functional projects supporting digital transformation.

Note: Responsibilities are subject to change to meet the evolution of college needs and technology advancements, and other duties may be assigned by the CITO.

Requirements:

What You'll Bring

Required:

• Bachelor's degree in Information Technology, Computer Science, or a related field ? or an equivalent combination of education and experience.

• 7+ years of experience in systems integration and/or enterprise application support.

• Solid understanding of integration technologies: APIs, web services, tools, reporting tools, middleware.

• Experience with Ellucian Colleague and related higher education systems.

• Hands-on experience with Ellucian Ethos and workflow development tools.

• Familiarity with database technologies (e.g., PostgreSQL, SQL Server), data structures, and data management principles.

• Strong troubleshooting, analytical, and communication skills ? including the ability to explain technical work to non-technical stakeholders.

Preferred:

• Experience with AI frameworks and agentic principles.
• Familiarity with Ellucian Experience, including card development and integration with institutional systems.
• Knowledge of a procedural language such as PHP, JavaScript or Python.
• Knowledge of frontend web technologies such as WordPress.
• Knowledge of ITIL practices and project management methodologies.
• Experience working in a higher education environment.

Additional Information:

Please note MassArt:

• Does not support employment-based visa sponsorship or non-student exchange visitor visa sponsorship.
• Is not an E-Verify institution.

Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form 19, Immigration Reform and Control Act of 1986.

You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please click here.

Comprehensive Benefits (does not apply to contractor/student positions):
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Please click here to view MassArt Benefits.

MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class.

MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.

PLEASE APPLY ON THE MASSART CAREERS PAGE TO BE CONSIDERED. SEE HERE.

Application Instructions:

Please submit a cover letter and resume through MassArt's application portal.

Official Title: Staff Associate

Primary Location

: United States-Massachusetts-Boston-621 Huntington Avenue

Job

: Information Systems and Technology

Agency

: Mass College of Art and Design

Schedule

: Full-time

Shift

: Day

Job Posting

: Oct 30, 2026, 3:46:43 PM

Number of Openings

: 1

Salary

: 120,000.00 - 135,000.00 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Kathryn Oram - 6178797908