Insurance H-1B Sponsorship Jobs in Massachusetts
Massachusetts is a major hub for insurance H-1B visa sponsorship, anchored by employers like Liberty Mutual, Hanover Insurance, and Massachusetts Mutual Life Insurance (MassMutual) in cities including Boston, Springfield, and Worcester. Roles in actuarial science, underwriting, data analytics, and risk management are the most active areas for H-1B petitions across the state.
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Get Access To All JobsJob Description
Requisition ID
94750
Department
Service Experience Value Stream
Job Function
Service Experience Value Stream
Location
Waltham, Massachusetts, United States
Role Location Designation
Fully Onsite
Field Service Onsite Relationship Specialist
Business Unit Overview
Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.
Role Overview
Our General Offices serve as crucial hubs for our insurance agents and advisors throughout the country, providing them with support in various aspects of their business. We are seeking a motivated and efficient Operations Specialist to support the daily operations in one of our General Offices. This role resides within our Service organization and is the first point of contact for agents and clients. In addition, they provide dedicated support to the local Managing Partner, handling administrative and operational responsibilities to streamline processes for Agency stakeholders. The role requires strong relationship-building skills, organizational abilities, effective communication, as well as a proactive approach to problem-solving, ensuring the smooth functioning of the organization.
- Provide administrative and operational support to the Managing Partner and management team
- Collaborate with the onsite Service Leader to ensure efficient operations
- Act as a point of contact for agents, addressing their inquiries promptly and professionally
- Greet and welcome visitors
- Answer and direct phone inquiries
- Coordinate accounts payable and receivable, including efficiently managing requests related to Agent payments, submitting operational expenses, and reconciling purchase cards
- Handle incoming and outgoing mail and deliveries, to include incoming correspondence distribution in accordance with regulatory guidelines
- Assist with facility management (building maintenance requests, troubleshoot local network issues, etc.)
- Manage resource assignments for new agents, ensuring their onboarding experience is smooth
- Additional administrative duties such as control reports, coordinating conference rooms, preparing for meetings, and handling fingerprinting for candidates
What You’ll Bring
The role requires strong relationship-building skills, organizational abilities, effective communication, and a proactive approach to problem-solving, ensuring the smooth functioning of the organization.
Required Skills:
- Ideal candidate should have a minimum of 3 years experience in a customer service and/or office administration
- Excellent written and verbal communication skills
- Strong computer skills with proficiency in the Microsoft Office Suite
- Associates, or bachelor’s degree preferred, but not required
Training & Development
Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing. Coaching and feedback are provided to help you gain the necessary skills to be successful.
Shift Information
This is a full-time onsite position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM.
Salary
Competitive full-time base salary, overtime eligibility plus target bonus
Benefits
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program
Career Opportunities
New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
Pay Transparency
Salary Range: $50,000-$65,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.
Job Requisition ID: 94750
Job Description
Requisition ID
94750
Department
Service Experience Value Stream
Job Function
Service Experience Value Stream
Location
Waltham, Massachusetts, United States
Role Location Designation
Fully Onsite
Field Service Onsite Relationship Specialist
Business Unit Overview
Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.
Role Overview
Our General Offices serve as crucial hubs for our insurance agents and advisors throughout the country, providing them with support in various aspects of their business. We are seeking a motivated and efficient Operations Specialist to support the daily operations in one of our General Offices. This role resides within our Service organization and is the first point of contact for agents and clients. In addition, they provide dedicated support to the local Managing Partner, handling administrative and operational responsibilities to streamline processes for Agency stakeholders. The role requires strong relationship-building skills, organizational abilities, effective communication, as well as a proactive approach to problem-solving, ensuring the smooth functioning of the organization.
- Provide administrative and operational support to the Managing Partner and management team
- Collaborate with the onsite Service Leader to ensure efficient operations
- Act as a point of contact for agents, addressing their inquiries promptly and professionally
- Greet and welcome visitors
- Answer and direct phone inquiries
- Coordinate accounts payable and receivable, including efficiently managing requests related to Agent payments, submitting operational expenses, and reconciling purchase cards
- Handle incoming and outgoing mail and deliveries, to include incoming correspondence distribution in accordance with regulatory guidelines
- Assist with facility management (building maintenance requests, troubleshoot local network issues, etc.)
- Manage resource assignments for new agents, ensuring their onboarding experience is smooth
- Additional administrative duties such as control reports, coordinating conference rooms, preparing for meetings, and handling fingerprinting for candidates
What You’ll Bring
The role requires strong relationship-building skills, organizational abilities, effective communication, and a proactive approach to problem-solving, ensuring the smooth functioning of the organization.
Required Skills:
- Ideal candidate should have a minimum of 3 years experience in a customer service and/or office administration
- Excellent written and verbal communication skills
- Strong computer skills with proficiency in the Microsoft Office Suite
- Associates, or bachelor’s degree preferred, but not required
Training & Development
Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing. Coaching and feedback are provided to help you gain the necessary skills to be successful.
Shift Information
This is a full-time onsite position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM.
Salary
Competitive full-time base salary, overtime eligibility plus target bonus
Benefits
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program
Career Opportunities
New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
Pay Transparency
Salary Range: $50,000-$65,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.
Job Requisition ID: 94750
H-1B Insurance Job Roles in Massachusetts
See all 811+ Insurance H-1B Jobs in Massachusetts
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Search Insurance Jobs in MassachusettsInsurance H-1B Sponsorship Jobs in Massachusetts: Frequently Asked Questions
Which insurance companies sponsor H-1B visas in Massachusetts?
Several large carriers and financial services firms with insurance operations in Massachusetts have a documented history of H-1B visa sponsorship. Liberty Mutual (Boston), MassMutual (Springfield), Hanover Insurance Group (Worcester), and John Hancock (Boston) appear regularly in Department of Labor LCA disclosure data. Specialty insurers, reinsurance firms, and insurance consulting practices in the Greater Boston area also file H-1B petitions with some frequency.
Which cities in Massachusetts have the most insurance H-1B sponsorship jobs?
Boston accounts for the largest concentration of insurance H-1B roles in Massachusetts, particularly in corporate functions, technology, and analytics. Springfield is notable as the headquarters of MassMutual, making it a consistent source of actuarial and finance sponsorship. Worcester is home to Hanover Insurance Group. Smaller clusters exist in suburban markets like Waltham and Quincy, often tied to regional offices of national carriers.
What types of insurance roles typically qualify for H-1B sponsorship?
H-1B sponsorship in insurance most commonly applies to roles that require at minimum a bachelor's degree in a specific field. Actuaries (requiring degrees in actuarial science, mathematics, or statistics), data scientists, software engineers working on insurance platforms, financial analysts, and underwriting analysts in specialty lines are the most frequently sponsored positions. General claims adjusting or customer-facing sales roles rarely meet the H-1B specialty occupation standard.
How do I find insurance H-1B sponsorship jobs in Massachusetts?
Migrate Mate is built specifically for international candidates seeking H-1B sponsorship and lets you filter by industry and state, making it straightforward to surface insurance roles in Massachusetts from employers with a history of sponsoring. Beyond Migrate Mate, reviewing Department of Labor LCA disclosure data can help you identify which Massachusetts-based insurers have filed H-1B petitions for roles similar to your background.
Are there state-specific considerations for H-1B sponsorship in the Massachusetts insurance industry?
Massachusetts insurance employers operating under state regulatory oversight must still comply with standard federal H-1B requirements, including prevailing wage obligations set by the Department of Labor. Massachusetts has its own labor and non-compete laws that can affect employment agreements, which is worth discussing with a licensed immigration or employment attorney. The concentration of financial services firms in Boston also means some H-1B petitions are filed through parent companies with headquarters outside the state.
What is the prevailing wage for H-1B insurance jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.