Government H-1B Sponsorship Jobs in Michigan
Government H-1B visa sponsorship jobs in Michigan are concentrated in agencies and research institutions across Lansing, Ann Arbor, and Detroit. Employers like the University of Michigan, Michigan State University, and state health agencies regularly sponsor H-1B workers for specialized roles in public health, research, engineering, and information technology.
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Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Care Team Lead
PRIMARY PURPOSE: To develop, implement, and maintain the delivery of world-class service including quality assurance, client services, and workforce management ensuring departmental objectives are met.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Assesses and evaluates current team competencies to develop a baseline of service opportunities.
- Leads efforts to refine Service Center measures and tracking systems for program improvements.
- Maintains records of training activities, colleague progress, and program effectiveness.
- Analyzes and resolves customer service issues.
- Supervises a Service Center unit (team) providing leadership, direction, and support and monitors team's daily performance.
- Monitors workloads and status; supports colleagues by providing advice on handling complex issues; and identifies and resolves problems and issues.
- Works with team leadership to develop, implement, and monitor staff development plans with a focus on overall customer service skills.
- Communicates with upper management regarding unit issues and resolutions.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Travels as needed.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred.
Experience
Four (4) years of call center or customer service experience or equivalent combination of education and experience required. Supervisory experience preferred.
Skills & Knowledge
- Strong customer service skills including call center client processes and procedures
- Excellent team coaching, training, facilitation, and development skills
- Excellent oral and written communication, including presentation skills
- Excellent customer service skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Care Team Lead
PRIMARY PURPOSE: To develop, implement, and maintain the delivery of world-class service including quality assurance, client services, and workforce management ensuring departmental objectives are met.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Assesses and evaluates current team competencies to develop a baseline of service opportunities.
- Leads efforts to refine Service Center measures and tracking systems for program improvements.
- Maintains records of training activities, colleague progress, and program effectiveness.
- Analyzes and resolves customer service issues.
- Supervises a Service Center unit (team) providing leadership, direction, and support and monitors team's daily performance.
- Monitors workloads and status; supports colleagues by providing advice on handling complex issues; and identifies and resolves problems and issues.
- Works with team leadership to develop, implement, and monitor staff development plans with a focus on overall customer service skills.
- Communicates with upper management regarding unit issues and resolutions.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Travels as needed.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred.
Experience
Four (4) years of call center or customer service experience or equivalent combination of education and experience required. Supervisory experience preferred.
Skills & Knowledge
- Strong customer service skills including call center client processes and procedures
- Excellent team coaching, training, facilitation, and development skills
- Excellent oral and written communication, including presentation skills
- Excellent customer service skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
H-1B Government Job Roles in Michigan
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Search Government Jobs in MichiganGovernment H-1B Sponsorship Jobs in Michigan: Frequently Asked Questions
Which government employers in Michigan sponsor H-1B visas?
The University of Michigan and Michigan State University are among the most active H-1B sponsors in the state, filing petitions for researchers, faculty, and IT specialists. State agencies such as the Michigan Department of Health and Human Services and the Michigan Department of Transportation also sponsor H-1B workers for roles requiring specialized expertise in public health, engineering, and data systems.
Which cities in Michigan have the most government H-1B sponsorship jobs?
Ann Arbor leads due to the University of Michigan's large research and administrative workforce. Lansing, as the state capital, concentrates state agency positions across departments covering health, transportation, and technology. Detroit hosts federal agency offices and public sector contractors. East Lansing adds volume through Michigan State University's research programs and affiliated public institutions.
What types of government roles in Michigan typically qualify for H-1B sponsorship?
Roles requiring a specific bachelor's degree or higher in a specialized field qualify as specialty occupations under H-1B rules. In Michigan's public sector, this includes software engineers, data analysts, biomedical researchers, public health specialists, civil and environmental engineers, and university faculty. General administrative or policy generalist roles often do not meet the specialty occupation standard required for H-1B approval.
How do I find government H-1B sponsorship jobs in Michigan?
Migrate Mate is built specifically for international job seekers and filters listings by visa type and industry, making it straightforward to browse government H-1B sponsorship jobs in Michigan without sorting through roles that don't sponsor. You can filter by state and sector to surface positions at Michigan universities, state agencies, and public research institutions that have a documented history of H-1B filings.
Are there state-specific considerations for H-1B sponsorship in Michigan's government sector?
Public universities in Michigan, classified as institutions of higher education under federal immigration law, are exempt from the H-1B cap, meaning they can sponsor H-1B workers year-round without waiting for the annual lottery. State executive branch agencies are cap-subject, so timing and lottery selection apply. Michigan's concentration of large public universities makes it a particularly accessible state for H-1B candidates targeting government-adjacent research and academic roles.
What is the prevailing wage for H-1B government jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.