Medical Devices H-1B Sponsorship Jobs in Tennessee
Tennessee's medical devices sector spans Nashville, Memphis, and the greater Knoxville area, with major employers like Medtronic, Smith+Nephew, and Symmetry Medical regularly filing H-1B visa petitions for engineers, regulatory specialists, and R&D professionals. The state's manufacturing base and proximity to Vanderbilt and UT research institutions make it a genuine hub for international talent seeking H-1B sponsorship in medical devices.
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Get Access To All JobsINTRODUCTION
Warby Parker is on the lookout for an Associate Manager, CX Workforce Operations to elevate our best-in-class customer experience workforce operations. In this role, you will own workforce management analytics, support the Partner performance governance function, and serve as a primary driver of CRM routing design and testing. You will combine deep operational expertise with a rigorous analytical mindset to build smarter system routing, stronger partner relationships, and better outcomes for both agents and customers.
ROLE AND RESPONSIBILITIES
- Collaborate with Senior Manager, External Partnerships, to collect, categorize, and track performance feedback for partner teams, maintaining visibility into individual and team-level trends and surfacing issues that require leader intervention
- Lead regular performance review cadences with partner leadership by presenting data-backed insights and identifying areas for improvement
- Evaluate the effectiveness of partner workflows and training initiatives, proactively identify opportunities to improve workflows and performance structures
- Collaborate with the Manager, CX Workforce Management to monitor interaction volume and real-time staffing to maximize service levels
- Produce regular performance metric reports and advisor productivity analyses to ensure leadership has reliable data
- Define and document CRM routing rules to ensure logic reflects current skill sets and customer experience priorities
- Design a regular cadence of routing rule testing to validate performance and drive improvements in first-contact resolution
BASIC QUALIFICATIONS
- Strong analytical thinker who is comfortable working with large datasets and identifying performance trends
- Experienced with workforce management and CRM platforms like Aspect, Salesforce, or AWS Connect
- Skilled communicator able to engage confidently with internal leadership and partner operations teams
- Proactive and solutions-oriented professional with a track record of identifying and resolving operational opportunities
- Highly organized individual capable of managing multiple reporting cycles and testing cadences simultaneously
- Backed by 3+ years of professional experience in customer service operations and performance analytics
PREFERRED QUALIFICATIONS
- Hands-on experience with Aspect and AWS tools
- Experience collaborating with Voice of the Customer teams to align qualitative insights with quantitative metrics
- Background in managing external partner relationships or vendor management
INTRODUCTION
Warby Parker is on the lookout for an Associate Manager, CX Workforce Operations to elevate our best-in-class customer experience workforce operations. In this role, you will own workforce management analytics, support the Partner performance governance function, and serve as a primary driver of CRM routing design and testing. You will combine deep operational expertise with a rigorous analytical mindset to build smarter system routing, stronger partner relationships, and better outcomes for both agents and customers.
ROLE AND RESPONSIBILITIES
- Collaborate with Senior Manager, External Partnerships, to collect, categorize, and track performance feedback for partner teams, maintaining visibility into individual and team-level trends and surfacing issues that require leader intervention
- Lead regular performance review cadences with partner leadership by presenting data-backed insights and identifying areas for improvement
- Evaluate the effectiveness of partner workflows and training initiatives, proactively identify opportunities to improve workflows and performance structures
- Collaborate with the Manager, CX Workforce Management to monitor interaction volume and real-time staffing to maximize service levels
- Produce regular performance metric reports and advisor productivity analyses to ensure leadership has reliable data
- Define and document CRM routing rules to ensure logic reflects current skill sets and customer experience priorities
- Design a regular cadence of routing rule testing to validate performance and drive improvements in first-contact resolution
BASIC QUALIFICATIONS
- Strong analytical thinker who is comfortable working with large datasets and identifying performance trends
- Experienced with workforce management and CRM platforms like Aspect, Salesforce, or AWS Connect
- Skilled communicator able to engage confidently with internal leadership and partner operations teams
- Proactive and solutions-oriented professional with a track record of identifying and resolving operational opportunities
- Highly organized individual capable of managing multiple reporting cycles and testing cadences simultaneously
- Backed by 3+ years of professional experience in customer service operations and performance analytics
PREFERRED QUALIFICATIONS
- Hands-on experience with Aspect and AWS tools
- Experience collaborating with Voice of the Customer teams to align qualitative insights with quantitative metrics
- Background in managing external partner relationships or vendor management
H-1B Medical Devices Job Roles in Tennessee
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Search Medical Devices Jobs in TennesseeMedical Devices H-1B Sponsorship Jobs in Tennessee: Frequently Asked Questions
Which medical devices companies sponsor H-1B visas in Tennessee?
Medtronic has a significant manufacturing and engineering presence in Tennessee and has historically filed H-1B visa petitions. Smith+Nephew operates facilities in Memphis. Other active filers in the state's medical devices space include Symmetry Medical and smaller contract manufacturers concentrated around Nashville and the I-40 corridor. Filing history varies year to year, so checking DOL LCA disclosure data for specific employers is the most reliable approach.
Which cities in Tennessee have the most medical devices H-1B sponsorship jobs?
Nashville is Tennessee's primary hub for medical devices H-1B roles, driven by its concentration of healthcare corporations and device manufacturers. Memphis is a secondary center, particularly for manufacturing and supply chain positions tied to orthopedic and surgical device companies. Knoxville sees activity connected to University of Tennessee research partnerships and regional manufacturers, though at lower volume than Nashville or Memphis.
What types of medical devices roles typically qualify for H-1B sponsorship?
Roles that qualify for H-1B sponsorship must meet the specialty occupation standard, requiring at least a bachelor's degree in a specific field directly related to the position. In medical devices, this commonly covers quality engineers, regulatory affairs specialists, biomedical engineers, R&D scientists, manufacturing process engineers, and software engineers working on device software or embedded systems. General production or assembly roles typically do not meet the specialty occupation threshold.
How do I find medical devices H-1B sponsorship jobs in Tennessee?
Migrate Mate is built specifically for international job seekers and filters medical devices H-1B sponsorship jobs in Tennessee by employer, role type, and visa category. Because sponsorship willingness varies significantly by company and hiring cycle, having a focused search tool matters. Migrate Mate surfaces roles from employers with documented H-1B filing history, reducing time spent on applications where sponsorship is unlikely.
Are there state-specific considerations for H-1B sponsorship in Tennessee's medical devices industry?
Tennessee has no state income tax on wages, which affects total compensation structuring but does not change federal H-1B requirements. Employers must still file a Labor Condition Application with the DOL certifying that the offered wage meets the prevailing wage for the role and location. Medical devices roles in Tennessee often fall under FDA-regulated environments, so regulatory affairs and quality positions may require additional credentials that employers factor into their hiring and sponsorship decisions.
What is the prevailing wage for H-1B medical devices jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.