INTRODUCTION

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

ROLE AND RESPONSIBILITIES

Paradigm is seeking an Accounting Assistant II for a hybrid role in our Tampa, FL, office. The Accounting Assistant II is responsible for timely and accurate completion of accounts payable related activities and processing bills for payments. Notify providers of short payments when processing bills and answering questions for claims status or other provider inquiries.

Upon hire, the first 90 days will be in office, Monday - Friday, from 8 AM to 5 PM ET. Following the orientation and training period, the position will move to hybrid, with 2-3 days in office each week.

DUTIES AND RESPONSIBILITIES:

• Researches claim status at the request of providers by phone and email.
• Processes incoming Accounts Payable invoices in Netsuite and notifies providers of short payments.
• Selects checks for payment each week and attaches check detail reports to be mailed out.
• Writes off AP bills monthly through journal entry import into Netsuite.
• Maintains vendor center in Netsuite.
• Reviews W9’s and ensures correct information (TIN/Company name) is input into CareLink for year-end 1099 process.
• Signs up providers for ACH and inputs information into Netsuite for accurate payment processing.
• Signs up providers and assists with navigating our Vendor Portal in CareLink.
• Communicates with other departments to resolve any issues that may arise in Accounts Payable.
• Proactively suggests process improvements for the AP function.
• Keeps supervisor informed of any problems encountered while using CareLink or other issues which would impact the AP function.

QUALIFICATIONS

• High school diploma and some college credit and/or relevant experience preferred.
• At least two (2) years of accounting experience to include Accounts Payable in the insurance industry.
• Workers’ Compensation experience preferred.
• Netsuite experience preferred.
• Excellent communication skills, verbal and written; Proficient in reading, grammar, and mathematics.
• Excellent computer skills (e.g., Outlook, Excel, Word, Teams, Finance software).
• Excellent organizational, prioritization and multi-tasking skills.
• Knowledge of medical terminology preferred.
• Maintain Confidentiality of all data, including ensuring protection injured workers’ rights, Protected Health Information (PHI), employee, and operations data.
• Compliance with all regulatory requirements, current laws and policies which protect workers from harassment and all illegal and discriminatory behavior. Comply with applicable Quality Assurance initiatives.
• Plan, execute and complete job duties with minimal supervisory direction, utilizing appropriate sound judgment.
• Ability to work independently and as a member of various teams and committees.
• Experience using Standard office equipment including phones, calculators, copiers, scanners, laptop/PC, various computer programs, mailing equipment, etc.

Paradigm Benefits

• Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
• Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
• Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
• Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.

Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.

Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster

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