Description

About the role

The Area Manager is responsible for overseeing business operations and patient service throughout all offices within their assigned market. This role will lead a market of 8 offices, with potential for future growth, to deliver an outstanding patient experience and achieve revenue and contribution goals. The Area Manager is responsible for providing leadership guidance to ensure the offices are executing region/district priorities and aligning with MyEyeDr. purpose, vision, values and key initiatives. The Area Manager will attract, train and develop high performing teams, create a culture of talent development and inspire superior performance.

The Area Manager role reports to the Regional Vice President and is a stepping stone toward becoming a District Manager with MyEyeDr. This position requires daily and/or overnight travel to market offices 4-5 days per week with additional overnight travel for training and company meetings. Ability to relocate within region or company is preferred.

You Will

• Build Patient Loyalty: Help our patients live their best lives by providing 5-star patient experiences so that they come back to see us year after year and refer their family and friends.
• Develop a Team: Assess and drive the market’s talent and succession plan, attract and retain top talent, and build an inclusive, high performing team of General Managers.
• Drive Profitability: Continuously monitor the top and bottom-line performance of each office within the market, use key performance indicators to assess financial and operational metrics; conduct regular business reviews and engage General Managers in implementing strategies and/or corrective measures to drive profitability.
• Build and maintain relationships with office staff and Doctors as well as key support partners.
• Work collaboratively with field leadership, home office partners, and human resources to drive success in your market.
• Regular, dependable attendance and punctuality are essential.

About You

• 5+ years of retail management experience
• 2+ years of multi-unit retail experience
• Optical and/or healthcare experience preferred
• High School diploma or GED required
• BA/BS degree preferred; related work experience can substitute formal education
• Demonstrated success in providing direction and tactical support in achieving desired business results
• Experience in developing, supporting and mentoring office staff to maximize their potential
• Ability to work in a dynamic environment, set priorities and ensure deadlines are met
• Strong planning and organizational skills with attention to detail; ability to change direction and make decisions based on changes in business needs
• Effectively communicate and exchange information with others.
• Understanding of strong customer service skills
• Basic understanding of P&L statements
• Strong computer proficiency with Microsoft Office
• Must be able to lift 20 lbs. and move about the office.

Grow With Us

• Career Development and Training Opportunities
• Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
• Participate in our Vision coverage and associate discounts on our products
• Participate in our 401(k) with competitive company match
• Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

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