Business Operations Manager Jobs in Mississippi

INTRODUCTION

Rotolo Consultants, Inc. (RCI) is looking for talented individuals seeking to join one of North America’s fastest-growing landscaping companies. If you are looking for a rewarding career with constant professional development and growth - look no further. Join RCI and grow the future with us!

ROLE AND RESPONSIBILITIES

AS AN AREA MANAGER

You will be responsible for managing all field operations within the division including crews and equipment in order to optimize service efficiency within the company as well as industry-defined quality standards.

MAINTENANCE AREA MANAGER DUTIES INCLUDE

• Creating Service plans - Motion Maps per property to optimize efficiency.
• Managing landscape optimizations to improve efficiency.
• Managing Service plan execution in the field with crews daily.
• Scheduling and Workload crews to optimize routing density work scope.
• Organizing and planning equipment packages per crew.
• Ensuring work performed meets company service quality standards.
• Proactively communicating property issues, upcoming services, etc. to customers and Regional Managers.
• Responding promptly to customer-generated issues and manage appropriate resolution.
• Managing and directing daily dispatch.
• Coordinating equipment repairs between shop and field.
• Conducting weekly safety meetings with crews.
• Ensuring all work is completed in adherence to safety policies and guidelines.
• Directing and assisting Crew Supervisors daily.
• Working with Regional managers to meet or exceed property GM budgets.
• Investigating any accident or safety violation, preparing appropriate reports, taking action steps to correct and prevent future occurrences. Defining and implementing solutions to reoccurring accidents or most common hazards.
• Supervising employees, keeping attendance records, enforcing proper uniform and safety equipment use, and validating time for payroll.
• Other duties may be assigned.

KEY PERFORMANCE METRICS

• GM to budget
• Customer Retention
• Service Quality Score
• Customer Satisfaction Score
• Employee retention

BASIC QUALIFICATIONS

• Bachelor Degree in Horticulture/ Turf Management and/or 2-4 years of direct relevant experience.
• 3-5 years related industry experience.
• 3 years supervisory experience.
• Experience in business management, including basic accounting skills.
• Mechanical aptitude.
• Knowledge of computer applications, such as Microsoft Office Suite, WorkMax, Sage.
• Valid driver’s license and clean MVR.
• Experience in both the landscape, irrigation, and horticulture industry.
• Know the basics of fertilizer and horticultural chemicals.
• Knowledge of plants, trees, palms, and shrubs.

EXTRAORDINARY WORK CONDITIONS

• Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings or weekends as necessary.
• Position requires extended work hours and flexibility in scheduling; including evening or weekend hours as needed.

COMPENSATION / BENEFITS

• $50,000 - $65,000 per year
• Medical, Dental, Vision, Liability and several more supplemental insurance options
• 401K plan with partial match*
• Paid Vacation, Sick Leave and Holidays*

Experience

• 3-5 years related industry experience.
• 3 years supervisory experience.
• Experience in business management, including basic accounting skills.

Education

Bachelor or Master’s Degree in Horticulture/ Turf Management or a related field.

LICENSE

Driver's License (Class E and above) and clear Motor Vehicle Record (MVR).

RCI is an Equal Employment Opportunity and E-Verify Employer.