Change Management Coordinator Jobs in New York

Work Location :

New York, New York, United States of America

Hours:

40

Line of Business:

Risk Management

Pay Detail:

$185,000 - $230,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Director, TDS U.S. Operational Risk Management & Regulatory Change is responsible for leading regulatory change initiatives, strategic risk management programs, and operational risk transformation activities across TD Securities U.S. This is achieved through oversight of regulatory-driven enhancements, coordination of remediation initiatives, implementation of risk management capabilities, partnership with enterprise and U.S. stakeholders, and integration of specialist non-financial risk perspectives to strengthen operational risk management practices, governance, and regulatory readiness.

Department Overview

TDS U.S. Operational Risk Management (ORM) provides independent oversight and challenge of operational and non-financial risks across TD Securities U.S. As part of the second line of defense, the team supports the effective implementation of TD's Enterprise Risk Framework and associated risk management programs while promoting strong governance, risk transparency, and regulatory compliance.

The team works closely with business, risk, compliance, audit, and corporate function partners across TD Securities, CUSO, TDGUS, and Enterprise Risk Management to support the ongoing enhancement of risk management capabilities, governance frameworks, and regulatory readiness.

Job Description
The Director, TDS U.S. Operational Risk Management, Regulatory Change & Transformation plays a critical leadership role within TDS U.S. Operational Risk Management, reporting to the Head of TDS U.S. Operational Risk Management.

The position is responsible for leading large-scale regulatory, governance, and operational risk management initiatives impacting TD Securities U.S. The role serves as a key liaison across businesses, risk functions, enterprise partners, and specialist non-financial risk teams to support implementation of regulatory expectations, remediation commitments, operational risk transformation activities, and enterprise risk integration initiatives.

The successful candidate will lead complex cross-functional programs, provide strategic risk management leadership, coordinate engagement with enterprise and CUSO risk stakeholders, and support the ongoing maturation of operational and non-financial risk management capabilities across TDS U.S.

This position will appeal to an individual who thrives in a dynamic environment, enjoys leading large-scale initiatives, and seeks broad exposure to senior leadership, regulatory matters, enterprise risk programs, and strategic risk management activities.

Specific Responsibilities

Regulatory Change & Regulatory Readiness

• Lead implementation of regulatory commitments and remediation activities impacting TDS U.S.

• Coordinate regulatory change initiatives across businesses, risk functions, and corporate partners.

• Assess the impact of emerging regulatory developments on TDS U.S. operational risk programs.

• Support regulatory examinations and related regulatory engagement activities.

• Monitor execution and sustainability of regulatory remediation plans.

Strategic Programs & Transformation

• Lead large-scale operational risk and governance enhancement initiatives.

• Drive implementation of new risk management capabilities, methodologies, and oversight processes.

• Support development and execution of the TDS U.S. ORM strategic roadmap.

• Coordinate cross-functional initiatives involving business, risk, compliance, legal, audit, and corporate partners.

• Identify opportunities to enhance risk management effectiveness and governance maturity.

Enterprise & Non-Financial Risk Integration

• Support the Head of TDS U.S. Operational Risk Management in maintaining strong partnerships across enterprise and specialist risk teams.

• Serve as a primary coordination point between TDS U.S. Operational Risk Management and enterprise/CUSO Non-Financial Risk teams, including Technology Risk, Cyber Risk, Data Risk, Fraud Risk, Third Party Risk, and other specialist risk functions.

• Coordinate incorporation of specialist risk perspectives into TDS U.S. risk profiles, risk assessments, governance reporting, risk appetite activities, and regulatory deliverables.

• Support alignment of TDS U.S. risk management activities with enterprise risk programs and evolving non-financial risk requirements.

• Facilitate effective collaboration across TDS U.S., TDGUS, Enterprise Risk Management, and specialist risk stakeholders.

Portfolio Management, Governance & Reporting

• Partner with the Head of TDS U.S. Operational Risk Management to establish effective operating routines, governance processes, prioritization mechanisms, and portfolio management practices across the team.

• Coordinate delivery of key ORM strategic initiatives, regulatory commitments, and governance activities across TDS U.S.

• Monitor key milestones, dependencies, risks, and commitments across ORM programs and initiatives.

• Lead development and coordination of regulatory presentations, examination materials, executive updates, and management reporting related to regulatory commitments and operational risk initiatives.

• Support executive, management committee, and regulatory reporting on key risk management, governance, and change initiatives.

Stakeholder Engagement & Leadership

• Represent TDS U.S. ORM in governance forums and enterprise working groups.

• Provide advice and challenge to senior stakeholders on operational risk matters.

• Partner closely with Enterprise Risk, Compliance, Legal, Internal Audit, and business leadership teams.

• Support development of risk management capabilities across TDS U.S.

Education & Experience:

• Undergraduate degree in Business, Finance, Risk Management, or related discipline.

• Graduate degree (MBA, Master's, JD, or equivalent advanced degree) strongly preferred.

• 12+ years of experience in Operational Risk Management, Enterprise Risk Management, Regulatory Change, Risk Consulting, Internal Audit, or related discipline.

• Experience within a GSIB, broker-dealer, investment bank, or other large complex financial institution with significant U.S. wholesale banking and/or capital markets operations.

• Strong understanding of operational and non-financial risk management practices within U.S. wholesale banking, trading, markets, investment banking, prime services, and/or broker-dealer environments.

• Consulting experience strongly preferred.

• Demonstrated experience leading complex transformation, remediation, or strategic regulatory initiatives.

• Experience coordinating cross-functional initiatives involving multiple stakeholders across risk disciplines and business functions.

• Strong executive communication and stakeholder management skills.

• Experience supporting Federal Reserve, OCC, SEC, FINRA, or other regulatory activities.

____________________________________________
The Director Operational Risk Management TDS provides a comprehensive and diverse range of risk management expertise to business leaders and implements appropriate risk frameworks and leads related management activities to mitigate enterprise or business wide risk exposures for key business segments of the Bank or functional area.

Depth & Scope:

• Expert at the enterprise or group business level, requiring broad managerial and deep specialized knowledge of risk management issues at the enterprise, business, regulatory and industry levels

• Acts as the primary regulatory interface on risk issues and requirements for a key business segment of the Bank and assesses and provides direction for existing and new regulations

• Manages or oversees a number of major risk area requirements such as Credit, Operational, Regulatory and/or Market Risk or related programs that are enterprise-wide or cross multiple business segments (e.g. Basel credit project, SOX, Stress Testing etc.)

• Represents business on corporate initiatives and identifies key risks and implications and provides direction in complex situations

• Works with various regulators, business / corporate and pan-wide business support groups to deal with regulatory and cross-business level issues
  

Education & Experience:

• Graduate Degree preferred or progressive work experience

• 7 - 10 years related analytical experience

Customer Accountabilities:

• Develops and maintains comprehensive knowledge of TD and business unit objectives and strategic goals in order to deliver the most effective solutions to customers, aligned with TD Bank's Risk Appetite

• Considers the impact of decisions on the well-being of TD Bank, its customers, its employees and stakeholders

• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity

• Leads, coaches and models quality service delivery at every interaction

• Knows the business from the ground up and customer in

Employee/Team Accountabilities:

• Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy

• Establishes goals and objectives for the business unit/function in alignment with TD and business unit strategy

• Ensures those goals and objectives are consistently communicated

• Advances and sustains TD's leadership development and employee experience agenda, aligning people planning at all levels to business priorities and building TDs performance and development culture and a unique, differentiated employee experience

• Supports the development and performance of the team by sharing knowledge and expertise

• Builds capabilities, creates and executes comprehensive plans to acquire, develops and retains diverse teams with the skills and experience necessary to realize on current and future business strategies

• Leads and develops a highly effective team of leaders/experts by ensuring effective and on-going performance management and development practices are in place

• Provides role model behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture

• Creates an extraordinary place to work - advance and sustain a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience

• Contributes to a positive, ethical and respectful working environment and communicate openly with others

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel: Occasional

• International Travel: Never

• Performing sedentary work: Continuous

• Performing multiple tasks: Continuous

• Operating standard office equipment: Continuous

• Responding quickly to sounds: Occasional

• Sitting: Continuous

• Standing: Occasional

• Walking: Occasional

• Moving safely in confined spaces: Occasional

• Lifting/Carrying (under 25 lbs.): Occasional

• Lifting/Carrying (over 25 lbs.): Never

• Squatting: Occasional

• Bending: Occasional

• Kneeling: Never

• Crawling: Never

• Climbing: Never

• Reaching overhead: Never

• Reaching forward: Occasional

• Pushing: Never

• Pulling: Never

• Twisting: Never

• Concentrating for long periods of time: Continuous

• Applying common sense to deal with problems involving standardized situations: Continuous

• Reading, writing and comprehending instructions: Continuous

• Adding, subtracting, multiplying and dividing: Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.