Operations Manager Jobs at DoorDash with Visa Sponsorship
Operations Manager roles at DoorDash span city launches, merchant partnerships, delivery logistics, and cross-functional scaling work. DoorDash has a consistent track record of sponsoring work visas for this function, supporting candidates across multiple visa categories throughout the hiring and filing process.
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Get Access To All JobsAbout the Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
You will lead the Service Operations team for the PHX market at DoorDash Labs. You will lead experienced and new technicians to maximize uptime, supporting our overall fleet utilization goals. You will report to the Operations Manager, Service in our DoorDash Labs organization. You must be located in the Greater PHX Area, AZ, and this is an onsite role with expectations of 100% in-office.
You're excited about this opportunity because you will…
- Foster a safety-first approach to all things Service
- Lead a team of new and experienced technicians to maximize uptime of all Operations assets
- Work with Service Engineering on identified tooling/jig needs with field deployments of new platforms
- Track technician productivity to ensure we are good stewards maximizing our limited resources
- Ensure adherence to Service SOPs, including Work Order and Parts flow and management at local level
- Coordinate development of Service Technicians in supporting a career path within DoorDash Labs
- Track KPIs and explain variances
- Maintain accountability and uptime of all tools and equipment to support Service Operations
You may flex to nights or weekends to oversee and spot check the team and support the operation.
We're excited about you because you have…
- 6+ years in service operations, field service, or technical operations
- 2+ years leading service technicians or field teams, with ownership of performance and execution
- Strong experience with work order systems and operational KPIs (MTTR, MTBF, throughput, SLA)
- Comfortable operating in fast-paced, ambiguous environments and driving results through others
- Experience scaling operations, launching new markets, or supporting infrastructure buildouts
- Experience in robotics, autonomous systems, electric vehicles, aircraft, or similar complex systems (preferred)
- Mobile/field service background (preferred)
- Familiarity with service platforms like MaintainX, JIRA, or similar (preferred)
- Exposure to technical environments (diagnostics, APIs, scripting, Python, GitHub) (nice to have)
- Believe in 1% improvement every day
- Valid U.S. drivers license required and a successful completion of MVR required
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
About the Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
You will lead the Service Operations team for the PHX market at DoorDash Labs. You will lead experienced and new technicians to maximize uptime, supporting our overall fleet utilization goals. You will report to the Operations Manager, Service in our DoorDash Labs organization. You must be located in the Greater PHX Area, AZ, and this is an onsite role with expectations of 100% in-office.
You're excited about this opportunity because you will…
- Foster a safety-first approach to all things Service
- Lead a team of new and experienced technicians to maximize uptime of all Operations assets
- Work with Service Engineering on identified tooling/jig needs with field deployments of new platforms
- Track technician productivity to ensure we are good stewards maximizing our limited resources
- Ensure adherence to Service SOPs, including Work Order and Parts flow and management at local level
- Coordinate development of Service Technicians in supporting a career path within DoorDash Labs
- Track KPIs and explain variances
- Maintain accountability and uptime of all tools and equipment to support Service Operations
You may flex to nights or weekends to oversee and spot check the team and support the operation.
We're excited about you because you have…
- 6+ years in service operations, field service, or technical operations
- 2+ years leading service technicians or field teams, with ownership of performance and execution
- Strong experience with work order systems and operational KPIs (MTTR, MTBF, throughput, SLA)
- Comfortable operating in fast-paced, ambiguous environments and driving results through others
- Experience scaling operations, launching new markets, or supporting infrastructure buildouts
- Experience in robotics, autonomous systems, electric vehicles, aircraft, or similar complex systems (preferred)
- Mobile/field service background (preferred)
- Familiarity with service platforms like MaintainX, JIRA, or similar (preferred)
- Exposure to technical environments (diagnostics, APIs, scripting, Python, GitHub) (nice to have)
- Believe in 1% improvement every day
- Valid U.S. drivers license required and a successful completion of MVR required
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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Get Access To All JobsTips for Finding Operations Manager Jobs at DoorDash Jobs
Frame operations experience around measurable market outcomes
DoorDash evaluates Operations Manager candidates on their ability to drive growth in specific markets. Quantify your impact in previous roles with metrics like delivery efficiency, partner retention, or launch timelines to stand out in a competitive applicant pool.
Target DoorDash's high-growth market expansion teams
DoorDash regularly opens Operations Manager roles tied to new city launches and vertical expansions. Roles on these teams often involve immediate headcount needs, which can accelerate the internal sponsorship approval process compared to backfill positions.
Confirm your visa category before the offer stage
DoorDash sponsors several visa types for this role. If you're on F-1 OPT, confirm your OPT end date and whether you need cap-gap coverage before signing. USCIS requires the H-1B petition to be filed before OPT expires to maintain work authorization continuity.
Align your degree field to the specialty occupation standard
USCIS requires Operations Manager roles to qualify as a specialty occupation, meaning a bachelor's degree in a directly related field is typically required. Degrees in business, industrial engineering, or supply chain management align most cleanly with how DoorDash structures these petitions.
Ask recruiters directly about their internal sponsorship process
DoorDash's recruiting team handles sponsorship decisions internally. Ask early whether the specific team you're interviewing with has an active headcount budget that includes sponsorship, since approval timelines can differ across business units and geographies.
Use Migrate Mate to filter open roles by visa type
DoorDash posts Operations Manager openings across multiple locations and business units at any given time. Use Migrate Mate to filter those openings by the visa category that matches your status, so you're only applying to roles where sponsorship is confirmed.
Operations Manager at DoorDash jobs are hiring across the US. Find yours.
Find Operations Manager at DoorDash JobsFrequently Asked Questions
Does DoorDash sponsor H-1B visas for Operations Managers?
Yes, DoorDash sponsors H-1B visas for Operations Manager roles. The H-1B is the most common visa pathway for this function at the company. Because H-1B cap-subject petitions are subject to an annual lottery, timing matters: your employer must file during the March registration window for an October 1 start date. DoorDash's immigration team typically coordinates this process once an offer is signed.
How do I apply for Operations Manager jobs at DoorDash?
Applications go through DoorDash's careers portal, where roles are listed by business unit and location. For visa-sponsored roles specifically, Migrate Mate lets you browse DoorDash's open Operations Manager positions filtered by the visa categories the company sponsors, so you can prioritize applications where your immigration status is already a fit before reaching the interview stage.
Which visa types does DoorDash commonly sponsor for Operations Manager roles?
DoorDash sponsors a range of visa categories for Operations Managers, including H-1B, E-3 (for Australian citizens), H-1B1 (for Chilean and Singaporean nationals), TN (for Canadian and Mexican professionals), F-1 OPT, and Green Card pathways including EB-2 and EB-3. The right category depends on your nationality and current immigration status, so confirming which applies to you before the offer stage is important.
What qualifications does DoorDash expect for Operations Manager candidates?
DoorDash typically looks for candidates with a bachelor's degree in business, operations, engineering, or a related field, combined with hands-on experience driving operational outcomes in a fast-moving environment. Familiarity with logistics, marketplace dynamics, or multi-stakeholder program management is a strong signal. For visa sponsorship purposes, your degree field also needs to align with USCIS's specialty occupation definition for the role.
How do I manage the sponsorship timeline once I receive an offer from DoorDash?
Once your offer is signed, DoorDash's internal immigration team or outside counsel will initiate the petition process. If you're cap-subject, the H-1B lottery runs in March for an October 1 start, which means offers extended in late winter are timed around that window. For TN or E-3 candidates, the process moves faster since those visas are not subject to an annual cap or lottery. Confirm your start date expectations with your recruiter early so there are no gaps in work authorization.
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