Operations Project Manager Jobs at DoorDash with Visa Sponsorship
DoorDash hires Operations Project Managers to drive efficiency across its marketplace, logistics, and merchant operations. The company has a consistent track record of sponsoring work visas for this function, supporting candidates across multiple visa categories throughout the employment lifecycle.
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Get Access To All JobsAbout the Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
You will lead the Service Operations team for the PHX market at DoorDash Labs. You will lead experienced and new technicians to maximize uptime, supporting our overall fleet utilization goals. You will report to the Operations Manager, Service in our DoorDash Labs organization. You must be located in the Greater PHX Area, AZ, and this is an onsite role with expectations of 100% in-office.
You're excited about this opportunity because you will…
- Foster a safety-first approach to all things Service
- Lead a team of new and experienced technicians to maximize uptime of all Operations assets
- Work with Service Engineering on identified tooling/jig needs with field deployments of new platforms
- Track technician productivity to ensure we are good stewards maximizing our limited resources
- Ensure adherence to Service SOPs, including Work Order and Parts flow and management at local level
- Coordinate development of Service Technicians in supporting a career path within DoorDash Labs
- Track KPIs and explain variances
- Maintain accountability and uptime of all tools and equipment to support Service Operations
You may flex to nights or weekends to oversee and spot check the team and support the operation.
We're excited about you because you have…
- 6+ years in service operations, field service, or technical operations
- 2+ years leading service technicians or field teams, with ownership of performance and execution
- Strong experience with work order systems and operational KPIs (MTTR, MTBF, throughput, SLA)
- Comfortable operating in fast-paced, ambiguous environments and driving results through others
- Experience scaling operations, launching new markets, or supporting infrastructure buildouts
- Experience in robotics, autonomous systems, electric vehicles, aircraft, or similar complex systems (preferred)
- Mobile/field service background (preferred)
- Familiarity with service platforms like MaintainX, JIRA, or similar (preferred)
- Exposure to technical environments (diagnostics, APIs, scripting, Python, GitHub) (nice to have)
- Believe in 1% improvement every day
- Valid U.S. drivers license required and a successful completion of MVR required
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
About the Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
You will lead the Service Operations team for the PHX market at DoorDash Labs. You will lead experienced and new technicians to maximize uptime, supporting our overall fleet utilization goals. You will report to the Operations Manager, Service in our DoorDash Labs organization. You must be located in the Greater PHX Area, AZ, and this is an onsite role with expectations of 100% in-office.
You're excited about this opportunity because you will…
- Foster a safety-first approach to all things Service
- Lead a team of new and experienced technicians to maximize uptime of all Operations assets
- Work with Service Engineering on identified tooling/jig needs with field deployments of new platforms
- Track technician productivity to ensure we are good stewards maximizing our limited resources
- Ensure adherence to Service SOPs, including Work Order and Parts flow and management at local level
- Coordinate development of Service Technicians in supporting a career path within DoorDash Labs
- Track KPIs and explain variances
- Maintain accountability and uptime of all tools and equipment to support Service Operations
You may flex to nights or weekends to oversee and spot check the team and support the operation.
We're excited about you because you have…
- 6+ years in service operations, field service, or technical operations
- 2+ years leading service technicians or field teams, with ownership of performance and execution
- Strong experience with work order systems and operational KPIs (MTTR, MTBF, throughput, SLA)
- Comfortable operating in fast-paced, ambiguous environments and driving results through others
- Experience scaling operations, launching new markets, or supporting infrastructure buildouts
- Experience in robotics, autonomous systems, electric vehicles, aircraft, or similar complex systems (preferred)
- Mobile/field service background (preferred)
- Familiarity with service platforms like MaintainX, JIRA, or similar (preferred)
- Exposure to technical environments (diagnostics, APIs, scripting, Python, GitHub) (nice to have)
- Believe in 1% improvement every day
- Valid U.S. drivers license required and a successful completion of MVR required
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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Get Access To All JobsTips for Finding Operations Project Manager Jobs at DoorDash Jobs
Frame experience around operational scale
DoorDash prioritizes candidates who've managed cross-functional projects at scale. Quantify your impact on process efficiency, launch timelines, or cost reduction in your resume before you apply, not after.
Target roles tied to core logistics verticals
DoorDash's Operations Project Manager openings cluster around delivery logistics, merchant partnerships, and new market expansion. Filter your search to these verticals, where sponsorship decisions tend to move faster and hiring pipelines are more active.
Confirm your visa category fits the role level
DoorDash sponsors multiple nonimmigrant categories, including H-1B, E-3, TN, and H-1B1. Match your visa type to the role's seniority level early, since specialty occupation classifications differ between an associate PM and a senior one, and USCIS scrutinizes the fit.
Use Migrate Mate to surface open Operations Project Manager roles
DoorDash posts Operations Project Manager openings across multiple job boards, making it easy to miss sponsorship-confirmed listings. Search Migrate Mate to filter specifically for DoorDash roles that have active visa sponsorship attached to them.
Prepare for DOL Labor Condition Application documentation
For H-1B and E-3 roles, DoorDash's legal team files a Labor Condition Application with the DOL before your petition goes to USCIS. Have your official job title, work location, and duties documented precisely, since LCA errors delay the entire process.
Operations Project Manager at DoorDash jobs are hiring across the US. Find yours.
Find Operations Project Manager at DoorDash JobsFrequently Asked Questions
Does DoorDash sponsor H-1B visas for Operations Project Managers?
Yes, DoorDash sponsors H-1B visas for Operations Project Manager roles. The role typically qualifies as a specialty occupation requiring at minimum a bachelor's degree in a relevant field such as operations management, industrial engineering, or business. Your employer initiates the process by filing a Labor Condition Application with the DOL, then submitting Form I-129 to USCIS on your behalf.
How do I apply for Operations Project Manager jobs at DoorDash?
Applications go through DoorDash's careers site, but sponsorship-confirmed listings are easier to find on Migrate Mate, which filters specifically for roles open to visa holders. Once you identify a relevant opening, tailor your resume to highlight cross-functional project ownership and operational impact at scale, since DoorDash's hiring process for this function is competitive and typically includes multiple rounds.
Which visa types does DoorDash commonly use for Operations Project Manager roles?
DoorDash sponsors H-1B, H-1B1, E-3, TN, and EB-2 or EB-3 Green Cards for this role, along with F-1 OPT and CPT for recent graduates. Australian citizens typically pursue the E-3 route, Canadians and Mexicans the TN, and most other nationalities go through the H-1B cap lottery. Immigrant visa pathways like EB-2 and EB-3 are available for longer-term permanent residence.
What qualifications does DoorDash expect for Operations Project Manager candidates?
DoorDash generally looks for a bachelor's degree in operations, engineering, business, or a related field, along with demonstrated experience running complex cross-functional projects. Familiarity with marketplace or logistics operations, data-driven decision-making, and stakeholder management are common expectations. For visa purposes, your degree must align specifically with the role's defined duties to satisfy USCIS specialty occupation requirements.
How do I plan my timeline if DoorDash offers me visa sponsorship?
The timeline depends on your visa type. H-1B sponsorship requires a petition filed in April, with employment starting no earlier than October 1. E-3 and TN sponsorship move faster, often within four to eight weeks. Green Card sponsorship through PERM labor certification adds significant time, often a year or more before priority date becomes current. Clarify the visa type and filing plan with DoorDash's HR team before signing any offer.
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