Customer Service Management Jobs at Group 1 Automotive with Visa Sponsorship
Customer Service Management jobs at Group 1 Automotive lead dealership service operations across a large national network. The company has a history of working with international candidates for operational roles, making it a realistic target for visa sponsorship seekers with dealership or automotive service experience.
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Get Access To All JobsINTRODUCTION
We are looking to add qualified Automotive Sales Consultant to be a part of our team!
ROLE AND RESPONSIBILITIES
- Demonstrate vehicles by explaining features, benefits, and warranties; conduct test drives and compare competitive models
- Prospect daily for new customers and maintain relationships with previous buyers
- Maintain high Customer Satisfaction Index (CSI) scores.
- Implement follow-up systems to encourage repeat and referral business
- Stay informed on product updates, inventory, and accessories to better serve customers
- Set and achieve personal sales goals aligned with dealership standards
BASIC QUALIFICATIONS
- Proven sales experience (automotive industry is a plus)
- Exceptional verbal and written communication skills
- Strong desire to succeed in a commission-driven, performance-based environment
- Positive attitude with a high-energy personality
- Excellent customer service skills
- Professional appearance and strong work ethic
- Self-motivated and proactive
- Must pass background check, MVR, and drug screening
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
PREFERRED QUALIFICATIONS
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Market-leading pay based on experience plus bonuses
- Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
INTRODUCTION
We are looking to add qualified Automotive Sales Consultant to be a part of our team!
ROLE AND RESPONSIBILITIES
- Demonstrate vehicles by explaining features, benefits, and warranties; conduct test drives and compare competitive models
- Prospect daily for new customers and maintain relationships with previous buyers
- Maintain high Customer Satisfaction Index (CSI) scores.
- Implement follow-up systems to encourage repeat and referral business
- Stay informed on product updates, inventory, and accessories to better serve customers
- Set and achieve personal sales goals aligned with dealership standards
BASIC QUALIFICATIONS
- Proven sales experience (automotive industry is a plus)
- Exceptional verbal and written communication skills
- Strong desire to succeed in a commission-driven, performance-based environment
- Positive attitude with a high-energy personality
- Excellent customer service skills
- Professional appearance and strong work ethic
- Self-motivated and proactive
- Must pass background check, MVR, and drug screening
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
PREFERRED QUALIFICATIONS
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Market-leading pay based on experience plus bonuses
- Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
See all Customer Service Management Jobs at Group 1 Automotive
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management Jobs at Group 1 Automotive.
Get Access To All JobsTips for Finding Customer Service Management Jobs at Group 1 Automotive
Frame your dealership experience for U.S. standards
Group 1 Automotive's service managers are expected to oversee warranty processing, service advisor teams, and CSI scores. Translate any international dealership metrics you've managed into language that maps to U.S. OEM customer satisfaction frameworks before you apply.
Confirm the specific dealership's E-Verify enrollment
Group 1 operates hundreds of individual franchised locations, and sponsorship decisions can vary by dealership group or regional HR. Ask directly whether the hiring location is enrolled in E-Verify and handles sponsorship through corporate or a local process.
Target open roles in high-volume service markets
Group 1's largest service operations tend to be in Texas, California, and the Southeast. Prioritize those locations when applying, since higher-volume service departments are more likely to justify sponsorship for a management hire. Use Migrate Mate to filter open Customer Service Management roles by location.
Prepare your LCA documentation before the offer stage
For H-1B sponsorship, your employer must file a Labor Condition Application with DOL before USCIS can process your petition. Having your job description, prevailing wage documentation, and employment start date aligned early prevents delays after an offer is extended.
Align your degree field to specialty occupation requirements
USCIS scrutinizes H-1B petitions for management roles in service industries. A degree in business administration, operations management, or a directly related field strengthens the specialty occupation argument for a Customer Service Management position at an automotive group.
Negotiate your start date around H-1B cap timelines
If you're subject to the H-1B cap, USCIS only allows petitions filed for an October 1 start date following the April lottery. Build this into your conversations with Group 1's HR team so your start date expectations are realistic from the beginning.
Frequently Asked Questions
Does Group 1 Automotive sponsor H-1B visas for Customer Service Managements?
Group 1 Automotive has sponsored H-1B visas for roles across its operations, and Customer Service Management positions fall within the type of management functions the company has supported. Sponsorship decisions are often made at the regional or corporate HR level, so confirming sponsorship availability early in the interview process is essential before investing significant time in the application.
How do I apply for Customer Service Management jobs at Group 1 Automotive?
You can browse and apply for Customer Service Management openings at Group 1 Automotive through Migrate Mate, which filters roles by visa sponsorship eligibility so you can focus on positions where international candidates are welcome. Applications typically require a resume highlighting service department leadership, OEM certifications if applicable, and measurable outcomes like CSI improvement or service revenue growth.
Which visa types are commonly used for Customer Service Management roles at Group 1 Automotive?
H-1B is the most common work visa for management-level roles at large automotive groups like Group 1. F-1 OPT and CPT can cover early-career positions or internships within the company's operations. TN visas are available for qualified Canadian and Mexican nationals in eligible management classifications. J-1 visas may apply in training or exchange contexts depending on the specific role structure.
What qualifications does Group 1 Automotive expect for Customer Service Management positions?
Group 1 Automotive typically looks for candidates with prior service department leadership experience, familiarity with dealership management systems, and a track record of hitting OEM customer satisfaction index targets. A bachelor's degree in business, operations, or a related field strengthens your application, particularly if you're pursuing H-1B sponsorship where USCIS requires the role to qualify as a specialty occupation.
How do I navigate the sponsorship timeline for a Customer Service Management role at Group 1 Automotive?
The timeline depends heavily on your visa type. H-1B petitions for cap-subject candidates must be filed by mid-April for an October 1 start date, so aligning your offer and onboarding timeline with that window is critical. For F-1 OPT holders, USCIS recommends filing your EAD application at least 90 days before your OPT start date. Confirm Group 1's internal HR process early, as large multi-location employers may route sponsorship through a centralized legal team.