Business Manager Jobs at Hertz with Visa Sponsorship
Business Manager jobs at Hertz involve overseeing location performance, fleet utilization, and customer experience across the company's rental operations. The company has an established track record of sponsoring work visas for this function, making it a realistic target if you're an international candidate with operations or management experience in mobility or service-driven industries.
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Get Access To All JobsCustomer Service Associate
As a Dollar/Thrifty Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.
What You’ll Get:
- Hourly Rate is $15.75 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
- Bonus Plans: Eligible, Up to 12%
- Bonus: Eligible, Up to 12%
- Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
- Up to 40% off the base rate of any standard Hertz Rental
- Medical, Dental & Vision plan options
- Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
- Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more
Responsibilities:
- Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
- Welcome each customer with a smile.
- Proudly represent Hertz with your professional appearance, language and behavior.
- Focus on providing a clean and safe vehicle, to every customer, every time.
- Take ownership of each customer’s service experience by immediately owning and resolving issues.
- Be proud of our brand and the role you play in our success.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
- Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
- Build brand loyalty.
- Utilize company approved sales and service techniques when determining customer wants and needs.
- Offer optional products to meet customer wants and needs.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
- Passion for customer service and attention to detail - Goes the extra mile
- Self-motivated to achieve and exceed targeted goals
- Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
- Proficiency in English
- Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
- Work in a fast-paced environment with a variety of tasks.
- Excellent organizational and time management skills
- Demonstrate professionalism and interpersonal skills
- Proven experience of working well within a team
- 100% customer focus, with proven experience within a customer facing environment
Additional Requirements:
- Work flexible shifts including weekends and holidays; and work overtime as required
- Work outdoors during all weather conditions
- Stand for long periods of time
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Service Associate
As a Dollar/Thrifty Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.
What You’ll Get:
- Hourly Rate is $15.75 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
- Bonus Plans: Eligible, Up to 12%
- Bonus: Eligible, Up to 12%
- Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
- Up to 40% off the base rate of any standard Hertz Rental
- Medical, Dental & Vision plan options
- Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
- Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more
Responsibilities:
- Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
- Welcome each customer with a smile.
- Proudly represent Hertz with your professional appearance, language and behavior.
- Focus on providing a clean and safe vehicle, to every customer, every time.
- Take ownership of each customer’s service experience by immediately owning and resolving issues.
- Be proud of our brand and the role you play in our success.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
- Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
- Build brand loyalty.
- Utilize company approved sales and service techniques when determining customer wants and needs.
- Offer optional products to meet customer wants and needs.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
- Passion for customer service and attention to detail - Goes the extra mile
- Self-motivated to achieve and exceed targeted goals
- Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
- Proficiency in English
- Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
- Work in a fast-paced environment with a variety of tasks.
- Excellent organizational and time management skills
- Demonstrate professionalism and interpersonal skills
- Proven experience of working well within a team
- 100% customer focus, with proven experience within a customer facing environment
Additional Requirements:
- Work flexible shifts including weekends and holidays; and work overtime as required
- Work outdoors during all weather conditions
- Stand for long periods of time
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
See all 33+ Business Manager Jobs at Hertz
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Business Manager Jobs at Hertz.
Get Access To All JobsTips for Finding Business Manager Jobs at Hertz
Frame your operations experience for fleet environments
Hertz Business Managers are evaluated on P&L ownership, fleet turnover, and customer throughput metrics. Tailor your resume to surface experience with high-volume operations, shift-based staffing, or asset utilization rather than generic management language.
Target locations with consistent management hiring
Hertz posts Business Manager roles across airport, off-airport, and corporate account locations. Airport-based positions often carry higher volume and complexity, which can make the specialty occupation case stronger when your employer files your H-1B petition with USCIS.
Clarify sponsorship readiness before the offer stage
Hertz operates through a centralized HR and legal function, so sponsorship decisions aren't made by individual hiring managers. Ask directly during final-round conversations whether the role has been approved for visa sponsorship through their immigration program.
Understand how TN status fits rental industry roles
If you're a Canadian or Mexican citizen, TN classification under the USMCA may apply to a Business Manager role if you can document that your position requires a qualifying professional degree. Confirm this with your employer before the offer is finalized, since TN doesn't go through USCIS lottery.
Use Migrate Mate to filter Hertz Business Manager openings
Hertz's open Business Manager positions are spread across dozens of markets. Use Migrate Mate to filter specifically for Hertz roles that are open to visa sponsorship, so you're applying to positions where sponsorship is already confirmed rather than assumed.
Prepare your PERM documentation early if pursuing a Green Card
If Hertz extends a permanent role offer and initiates PERM labor certification through DOL, the process requires documenting that no qualified U.S. worker was available. Gather performance reviews, degree credentials, and employment history now so you're not scrambling when the employer's attorneys request them.
Frequently Asked Questions
Does Hertz sponsor H-1B visas for Business Managers?
Yes, Hertz has sponsored H-1B visas for Business Manager roles. Because these positions involve overseeing financial performance, workforce planning, and operational strategy, they can meet the specialty occupation standard USCIS requires. Your degree field and the specific responsibilities of the role both factor into whether USCIS approves the petition, so the job description matters.
Which visa types does Hertz commonly use for Business Manager roles?
Hertz has sponsored H-1B visas for Business Managers and supports Green Card pathways through EB-2 and EB-3 classifications for longer-term employees. F-1 OPT is an option if you're a recent graduate and your degree aligns with the role. Canadian and Mexican citizens may also be eligible for TN visa status if the position meets the professional category requirements under the USMCA.
What qualifications does Hertz expect for Business Manager positions?
Hertz typically looks for candidates with a bachelor's degree in business, operations, finance, or a related field, combined with demonstrated experience managing a team or a revenue-generating location. Familiarity with fleet operations, customer service metrics, or rental industry workflows is an advantage. For visa sponsorship purposes, your degree must align with the specialty occupation classification USCIS applies to the role.
How do I apply for Business Manager jobs at Hertz?
You can browse and apply for Business Manager openings at Hertz directly through their careers site or through Migrate Mate, which filters Hertz listings by visa sponsorship eligibility so you're only seeing roles where sponsorship is a confirmed option. When applying, highlight operations management experience and any metrics around team performance, cost control, or customer satisfaction that are specific to fleet or service environments.
How do I plan my timeline if Hertz is sponsoring my H-1B?
H-1B petitions are subject to an annual lottery with a cap of 65,000 regular slots and an additional 20,000 for U.S. master's degree holders. Registration opens each March, and employment can begin no earlier than October 1 if selected. If you're on F-1 OPT, confirm your OPT expiration date and whether a timely H-1B filing qualifies you for a cap-gap extension to bridge the gap.