Business Operations Manager Jobs at TK Elevator with Visa Sponsorship
Business Operations Manager jobs at TK Elevator involve overseeing operational efficiency, vendor relationships, and process improvement across its elevator manufacturing and service divisions. The company has a track record of sponsoring work visas for qualified operations professionals, making it a realistic target if you need H-1B visa or OPT support.
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Get Access To All JobsGroup Presentation
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Operations Coordinator-Service/Repair in Richmond, VA.
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
- Performs Install Base maintenance as needed. Creates safety inspection tickets.
- Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
- Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
- Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
- Tracks Operations systems and tool audits.
- Assists mechanics with information technology downloads, on mobile devices and info into other Systems, ordering brochures and tools. Orders new phones and replacements for the service department. (N/A if branch has office manager.)
- Assists managers with safety meetings and maintains documentation. (N/A if branch has office manager)
- Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
- Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
- Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
- Sends copy of down payment checks to regional Accounts Receivable. Submits checks sent to branch for service to lockbox.
- Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets.
- Assigns tickets to mechanics, as needed.
- Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation).
- Prepares badging applications and tracking; orders uniforms for service (if not ordered by warehouse).
- Prepares special reports for high profile customers and provides National Accounts with updates and Requests for Information.
- Reviews Work in Progress report (weekly) and submits to regional billers.
- Reviews invoice on-hold reports and works with the Regional Procurement Department to correct.
- Opens and distributes mail and faxes. (N/A if office has office manager)
- Codes local Accounts Payable invoices and forward to Oracle Invoice email. (N/A if branch has office manager)
- Manages vehicles and submits change forms to LeasePlan. (N/A if branch has office manager or warehouse supervisor)
Who we are looking for
EDUCATION & EXPERIENCE:
- High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
- Some elevator repair administrative work preferred
- Oracle database knowledge
Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
What we offer
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:
- Medical, dental, and vision coverage
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Supplemental medical plans
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional life and AD&D coverage
- Optional spouse and dependent life insurance
- Identity theft monitoring
- Pet insurance
- Company-paid Employee Assistance Program (EAP)
- Tuition reimbursement
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
- 15 days of vacation per year
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Paid sick leave, per company policy
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.
Job Reference: US_901745_ET_TKELECP13275
Group Presentation
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Operations Coordinator-Service/Repair in Richmond, VA.
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
- Performs Install Base maintenance as needed. Creates safety inspection tickets.
- Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
- Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
- Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
- Tracks Operations systems and tool audits.
- Assists mechanics with information technology downloads, on mobile devices and info into other Systems, ordering brochures and tools. Orders new phones and replacements for the service department. (N/A if branch has office manager.)
- Assists managers with safety meetings and maintains documentation. (N/A if branch has office manager)
- Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
- Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
- Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
- Sends copy of down payment checks to regional Accounts Receivable. Submits checks sent to branch for service to lockbox.
- Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets.
- Assigns tickets to mechanics, as needed.
- Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation).
- Prepares badging applications and tracking; orders uniforms for service (if not ordered by warehouse).
- Prepares special reports for high profile customers and provides National Accounts with updates and Requests for Information.
- Reviews Work in Progress report (weekly) and submits to regional billers.
- Reviews invoice on-hold reports and works with the Regional Procurement Department to correct.
- Opens and distributes mail and faxes. (N/A if office has office manager)
- Codes local Accounts Payable invoices and forward to Oracle Invoice email. (N/A if branch has office manager)
- Manages vehicles and submits change forms to LeasePlan. (N/A if branch has office manager or warehouse supervisor)
Who we are looking for
EDUCATION & EXPERIENCE:
- High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
- Some elevator repair administrative work preferred
- Oracle database knowledge
Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
What we offer
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:
- Medical, dental, and vision coverage
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Supplemental medical plans
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional life and AD&D coverage
- Optional spouse and dependent life insurance
- Identity theft monitoring
- Pet insurance
- Company-paid Employee Assistance Program (EAP)
- Tuition reimbursement
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
- 15 days of vacation per year
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Paid sick leave, per company policy
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.
Job Reference: US_901745_ET_TKELECP13275
See all Business Operations Manager Jobs at TK Elevator
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Business Operations Manager Jobs at TK Elevator.
Get Access To All JobsTips for Finding Business Operations Manager Jobs at TK Elevator
Frame your resume around operational metrics
TK Elevator's Business Operations roles sit inside a manufacturing and field-service environment. Quantify process improvements, cost reductions, or vendor contract outcomes on your resume so hiring managers can immediately connect your background to their operational priorities.
Target regional service hubs in your search
TK Elevator operates installation and maintenance branches across the U.S., and Business Operations Manager openings are distributed across those locations. Applying to multiple regional postings increases your odds rather than waiting on a single headquarters role.
Verify your OPT timeline before applying
If you're on F-1 OPT, confirm how many months remain before your start date. TK Elevator has sponsored both OPT and CPT, but your remaining authorization window needs to cover onboarding and enough runway for the company to file an H-1B petition in the next April cap season.
Raise sponsorship early in recruiter conversations
Construction and real estate employers often assess sponsorship feasibility at the recruiter screen, not the offer stage. Stating your visa status upfront and confirming TK Elevator's sponsorship history for this role prevents wasted time on both sides.
Use Migrate Mate to surface open roles efficiently
Business Operations Manager positions at TK Elevator are spread across locations and open at different times. Use Migrate Mate to filter and track current postings filtered by visa sponsorship, so you're applying to live roles instead of chasing stale listings.
Understand the LCA filing requirement before your offer
Before USCIS can approve your H-1B petition, TK Elevator's legal team must file a certified Labor Condition Application with the DOL confirming the offered wage meets the prevailing rate for the Business Operations Manager role in your work location. Delays in LCA certification can push back your petition filing, so ask HR about their typical turnaround once you're at the offer stage.
Frequently Asked Questions
Does TK Elevator sponsor H-1B visas for Business Operations Managers?
Yes, TK Elevator sponsors H-1B visas for Business Operations Manager roles. The company has filed H-1B petitions for operations and management functions in recent years. If you're moving from OPT or another status, you'd need an offer in hand before the April cap filing window opens each year, since H-1B approval ties directly to the annual lottery.
How do I apply for Business Operations Manager jobs at TK Elevator?
Apply directly through TK Elevator's careers portal or find open roles filtered by visa sponsorship on Migrate Mate. Business Operations Manager positions are posted across multiple U.S. service regions, so search by location as well as job title. Tailor your application to operational efficiency and cross-functional coordination, which are central to how TK Elevator structures these roles.
Which visa types does TK Elevator commonly use for Business Operations Manager roles?
TK Elevator has sponsored H-1B, F-1 OPT, and TN visas for roles in this function. H-1B is the most common long-term path. TN is available to Canadian and Mexican nationals in qualifying management or engineering-adjacent occupations. F-1 OPT and CPT are typically used to bridge students into full-time employment before an H-1B petition is filed.
What qualifications does TK Elevator expect for a Business Operations Manager?
Most Business Operations Manager postings at TK Elevator expect a bachelor's degree in business administration, operations management, or a related field, along with several years of experience managing operational workflows or vendor relationships. Industry exposure in construction, manufacturing, or facilities management is a strong differentiator given TK Elevator's vertical focus on elevator installation and servicing.
How do I plan my timeline if I need visa sponsorship for a TK Elevator role?
If you're targeting an H-1B, your offer needs to be finalized before April 1 so TK Elevator can submit your petition during the cap filing window, with employment starting October 1 at the earliest. If you're on OPT, confirm your authorization end date leaves enough buffer for onboarding. The DOL's LCA certification process typically takes one to two weeks and must complete before USCIS filing.