Customer Marketing Manager Jobs in Washington
Customer Marketing Manager jobs in Washington are consistently active, with demand concentrated in technology, e-commerce, enterprise software, and retail sectors and openings at every level from entry-level associate to senior manager. Seattle, Bellevue, and Redmond anchor most of the hiring, where major employers like Amazon, Microsoft, and Starbucks maintain large marketing organizations that regularly recruit for customer marketing roles. The most sought-after specialties in Washington include lifecycle marketing, customer retention, and B2B expansion programs tied to subscription and cloud-based products. Find a role that fits below and apply directly.
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We are hiring a Senior Customer Marketing and Campaigns Manager, Healthcare Solutions to lead customer marketing and integrated campaigns for Microsoft’s healthcare solutions, including Dragon Copilot and radiology offerings. Create campaigns that connect healthcare customer needs, clinical workflows, and buying priorities with solutions that help decision-makers, clinicians, and radiology audiences achieve better outcomes while supporting measurable business impact.
Own campaign strategy and outcomes, design and optimize end-to-end customer journeys, and collaborate with partners across Marketing and Sales. This role combines healthcare audience expertise, customer-led growth, and AI (Artificial Intelligence)-enabled marketing to support measurable business impact.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Own customer-first campaign strategy and execution. Translate healthcare customer insights and business priorities into integrated campaigns at scale for Dragon Copilot and radiology solutions. Define priority audiences, objectives, and recommended investments, and identify activations to support measurable business outcomes.
- Design and optimize connected customer journeys. Address the distinct needs of healthcare decision-makers, physicians, nurses, and radiology audiences, recognizing their different roles in evaluating and choosing solutions. Connect content, channels, and experiences that move customers from awareness and preference to acquisition and sales engagement.
- Develop creative strategy and content. Translate customer insights and campaign objectives into clear creative briefs. Partner with Product Marketing, creative teams, and agencies to develop relevant content, demonstrations, and customer stories that communicate AI (Artificial Intelligence) and healthcare solution value. Develop formats and clinician influencer content appropriate for the audience and stage of the journey, grounded in credible evidence.
- Coordinate integrated campaign delivery. Align Product Marketing, healthcare narrative and platform marketing, channel teams, and agencies around shared objectives, clear ownership, and a coordinated plan. Manage distribution, timelines, budgets, and launch readiness, connecting priority launches and industry moments with ongoing customer engagement.
- Connect campaign engagement to sales action. Partner with Sales to align priority accounts, buying audiences, and follow-up approaches before campaigns launch. Provide actionable engagement signals, relevant customer context, and recommended next steps, and use seller feedback to inform demand quality and support opportunity development.
- Measure business contribution and apply effective approaches. Define success measures with Analytics and Sales partners, connecting awareness, engagement, and acquisition to sales action and pipeline contribution. Use experimentation, customer feedback, and performance insights to improve journeys, inform investment, and develop repeatable campaign approaches.
- Apply AI-enabled marketing practices. Use AI and automation for audience research, content development, campaign testing, and performance analysis. Identify and apply workflows that support quality, speed, and effectiveness while using approved tools, protecting customer information, and validating outputs with human judgment.
Qualifications
Required/minimum qualifications
- Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.
Additional or preferred qualifications
- Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience.
- Experience marketing healthcare technology to clinical audiences, including physicians, nurses, or radiology teams, with knowledge of healthcare buying journeys.
- Experience with influencer or customer storytelling programs, including evidence-based claims, permissions, agencies, and budgets. Experience using AI (Artificial Intelligence)-enabled marketing tools or workflows with human oversight.
- Experience developing customer marketing and campaign strategy, designing connected customer journeys, translating complex solutions into customer value, and using performance data to inform outcomes.
- Experience collaborating across functions and coordinating campaign delivery with Sales and Product Marketing, including selecting activations, managing trade-offs, and evaluating results.
Integrated Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
We are hiring a Senior Customer Marketing and Campaigns Manager, Healthcare Solutions to lead customer marketing and integrated campaigns for Microsoft’s healthcare solutions, including Dragon Copilot and radiology offerings. Create campaigns that connect healthcare customer needs, clinical workflows, and buying priorities with solutions that help decision-makers, clinicians, and radiology audiences achieve better outcomes while supporting measurable business impact.
Own campaign strategy and outcomes, design and optimize end-to-end customer journeys, and collaborate with partners across Marketing and Sales. This role combines healthcare audience expertise, customer-led growth, and AI (Artificial Intelligence)-enabled marketing to support measurable business impact.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Own customer-first campaign strategy and execution. Translate healthcare customer insights and business priorities into integrated campaigns at scale for Dragon Copilot and radiology solutions. Define priority audiences, objectives, and recommended investments, and identify activations to support measurable business outcomes.
- Design and optimize connected customer journeys. Address the distinct needs of healthcare decision-makers, physicians, nurses, and radiology audiences, recognizing their different roles in evaluating and choosing solutions. Connect content, channels, and experiences that move customers from awareness and preference to acquisition and sales engagement.
- Develop creative strategy and content. Translate customer insights and campaign objectives into clear creative briefs. Partner with Product Marketing, creative teams, and agencies to develop relevant content, demonstrations, and customer stories that communicate AI (Artificial Intelligence) and healthcare solution value. Develop formats and clinician influencer content appropriate for the audience and stage of the journey, grounded in credible evidence.
- Coordinate integrated campaign delivery. Align Product Marketing, healthcare narrative and platform marketing, channel teams, and agencies around shared objectives, clear ownership, and a coordinated plan. Manage distribution, timelines, budgets, and launch readiness, connecting priority launches and industry moments with ongoing customer engagement.
- Connect campaign engagement to sales action. Partner with Sales to align priority accounts, buying audiences, and follow-up approaches before campaigns launch. Provide actionable engagement signals, relevant customer context, and recommended next steps, and use seller feedback to inform demand quality and support opportunity development.
- Measure business contribution and apply effective approaches. Define success measures with Analytics and Sales partners, connecting awareness, engagement, and acquisition to sales action and pipeline contribution. Use experimentation, customer feedback, and performance insights to improve journeys, inform investment, and develop repeatable campaign approaches.
- Apply AI-enabled marketing practices. Use AI and automation for audience research, content development, campaign testing, and performance analysis. Identify and apply workflows that support quality, speed, and effectiveness while using approved tools, protecting customer information, and validating outputs with human judgment.
Qualifications
Required/minimum qualifications
- Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.
Additional or preferred qualifications
- Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience.
- Experience marketing healthcare technology to clinical audiences, including physicians, nurses, or radiology teams, with knowledge of healthcare buying journeys.
- Experience with influencer or customer storytelling programs, including evidence-based claims, permissions, agencies, and budgets. Experience using AI (Artificial Intelligence)-enabled marketing tools or workflows with human oversight.
- Experience developing customer marketing and campaign strategy, designing connected customer journeys, translating complex solutions into customer value, and using performance data to inform outcomes.
- Experience collaborating across functions and coordinating campaign delivery with Sales and Product Marketing, including selecting activations, managing trade-offs, and evaluating results.
Integrated Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
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Find JobsCustomer Marketing Manager Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Customer Marketing Manager Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
What Washington Employers Look For
The qualifications that appear most often in customer marketing manager jobs across Washington.
- Bachelor's degree in marketing, business, or a related field required
- Three or more years of experience in customer or lifecycle marketing roles
- Demonstrated experience with CRM platforms such as Salesforce or HubSpot
- Ability to build and execute data-driven customer segmentation and engagement programs
- Experience collaborating cross-functionally with sales, product, and customer success teams
- Strong written communication skills for developing customer-facing campaigns and messaging
Customer Marketing Manager Jobs in Washington: Frequently Asked Questions
How do you become a customer marketing manager in Washington?
Customer marketing manager roles in Washington do not require a state-issued license or certification. Most employers hire candidates with a bachelor's degree in marketing, communications, or business, combined with hands-on experience in customer marketing, lifecycle campaigns, or account-based marketing. Washington's technology-heavy market places particular weight on familiarity with subscription business models, CRM tools, and cross-functional collaboration with sales and customer success teams.
How much do customer marketing managers make in Washington?
Customer marketing managers in Washington earn a median of about $172,270 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $98,220 for the lowest 10% to over $293,590 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer marketing managers in Washington?
Employers hiring customer marketing managers in Washington right now include Amazon, Microsoft, and Amazon Web Services, based on current listings on Migrate Mate as of November 2026. Washington's concentration of enterprise technology and e-commerce companies means many of these openings are tied to SaaS, cloud services, or direct-to-consumer brands with large existing customer bases.
Which Washington cities have the most customer marketing manager jobs?
Seattle and Redmond have the most customer marketing manager openings in Washington. Seattle and Bellevue drive the majority of postings because Amazon, Microsoft, and a dense cluster of SaaS and enterprise software companies are headquartered or have major offices there, creating ongoing demand for marketing professionals focused on growing and retaining existing customer relationships.
Are there remote customer marketing manager jobs in Washington?
Yes, and more than most fields. Customer marketing is largely a desk and strategy-driven role, making it well suited to remote and hybrid arrangements. About 50% of customer marketing manager openings tied to Washington are remote or hybrid as of November 2026, reflecting the flexibility that technology and software employers in the state have normalized. Campaign strategy, content development, and CRM work are the functions most commonly done remotely.
How can I get hired as a customer marketing manager in Washington with little or no experience?
The most realistic entry path is through a marketing coordinator or marketing specialist role at one of Washington's large technology or retail employers, then transitioning into customer marketing once you have hands-on CRM and campaign experience. Amazon and Starbucks both run structured early-career marketing programs in Washington. Building a portfolio of customer journey maps, email campaign results, or retention analyses, even from internships or volunteer projects, gives candidates without formal titles a concrete edge in a competitive market.
Where can I find and apply to customer marketing manager jobs in Washington?
You can find and apply to customer marketing manager jobs in Washington on Migrate Mate, which lists current Washington openings from employers actively hiring. Find roles that match your experience and apply directly to the ones that fit.
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Find roles in Washington that match your experience and apply in just a few clicks.
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