Revenue Operations Analyst Jobs in North Carolina

Position Summary

Bridgeway is seeking a Pricing & Revenue Operations Analyst to own the day-to-day pricing engine that drives our brokerage: transactional (spot) rate guidance, structured RFP/bid support, and the analytics that connect the two. This role also serves as a system administrator for our HubSpot CRM, ensuring that the data sales and pricing decisions depend on stays clean, governed, and trustworthy.

The title intentionally leads with Pricing: rate-making and bid support are the core of the job, with revenue-operations responsibilities (CRM administration, dashboards, data governance) supporting and scaling that work. This is not a marketing-operations or funnel role — it is freight pricing first, systems and analytics second.

The right person is equally comfortable building a defensible spot quote under time pressure, modeling a multi-lane RFP, and configuring HubSpot properties, workflows, and access controls. You will sit at the intersection of pricing strategy, sales operations, and data governance.

Key Responsibilities

Spot / Transactional Pricing

• Produce timely, margin-aware spot rate guidance across Dry Van, Reefer, and Flatbed using market intelligence tools (e.g., SONAR/FreightWaves, DAT) blended with internal historical performance.
• Maintain and refine pricing logic, benchmarks, and guardrails so reps and agents quote consistently and profitably.
• Monitor lane-level cost and rate trends; surface volatility, capacity shifts, and margin erosion early.
• Partner with operations and sales to balance win rate against margin targets.

RFP / Bid Support

• Support pricing for customer RFPs and bids end to end: data intake, lane matching, rate construction, and submission-ready outputs.
• Conduct post-bid analysis (won/lost lanes, margin vs. award) and translate findings into pricing strategy adjustments.
• Support account-specific deep dives and renewal pricing for key customers.

HubSpot CRM Administration & Governance

• Serve as a system administrator (or co-administrator) for HubSpot: manage users, permissions, properties, pipelines, workflows, and integrations.
• Own data governance — field standards, deduplication, required-field enforcement, and the integrity of contact, company, and deal records.
• Build and maintain pipeline reporting and dashboards that give leadership a reliable view of the funnel and pricing performance.
• Document configuration, governance policy, and standard operating procedures; train users on correct CRM usage.

Cross-Functional Analytics & Reporting

• Build and maintain dashboards and recurring reports spanning pricing, sales, and operational performance.
• Pull and reconcile data across HubSpot and the TMS (e.g., TMWSuite/Connect) to answer business questions and quantify financial impact.
• Translate analysis into clear, executive-ready summaries and recommendations.

Required Qualifications

• 5+ years in pricing, revenue/sales operations, business analytics, or a comparable analytical role (adjust to seniority).
• Strong Excel skills (advanced formulas, modeling, large-dataset handling).
• Demonstrated ability to build pricing logic, models, or analyses that drive decisions.
• Hands-on CRM administration experience — properties, workflows, reporting, user/permission management.
• High data-integrity discipline and comfort governing shared systems.
• Clear written and verbal communication; able to present findings to non-technical and leadership audiences.

Preferred Qualifications

• Experience in freight brokerage, logistics, or transportation.
• Experience with automated customer quoting tools (e.g. spot bid bots).
• Familiarity with freight market tools (SONAR/FreightWaves, DAT) and a TMS (TMWSuite or similar).
• SQL or BI tooling (e.g., Power BI) for data extraction and dashboarding.
• HubSpot administrator certification.
• Experience supporting RFP/bid processes in a brokerage or carrier environment.

What Success Looks Like (First 6–12 Months)

• Spot and RFP pricing guidance is faster, more consistent, and more defensible — with measurable margin and win-rate impact.
• HubSpot data quality and pipeline reporting are trusted by sales leadership for decision-making.
• Pricing and CRM processes are documented and repeatable rather than tribal knowledge.

Core Competencies

Analytical rigor · Margin/business judgment · Data governance discipline · Cross-functional communication · Comfort balancing speed (spot) with structure (RFP, systems).