Sales Operations Jobs in North Carolina

GENERAL INFORMATION

Req #
WD00100804
Career area:
Supply Chain
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Tuesday, June 16, 2026
Working time:
Full-time

ADDITIONAL LOCATIONS:
* United States of America - North Carolina - Morrisville

WHY WORK AT LENOVO

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

DIRECTOR, SALES & OPERATIONS PLANNING (S&OP)

The Infrastructure Solutions Group (ISG) is hiring a Director of S&OP to align demand, supply, and inventory across our ISG ISO ESMB organization. Reporting to the Executive Director, ESMB Commercial Group Operations, this leader connects GEO planning, Sales, and the Global Supply Chain (GSC) to translate sales forecasts, demand plans, and incoming supply into a single executable plan — and leads a team of demand, supply, and inventory planning experts who own its execution.

KEY RESPONSIBILITIES

1. Own the S& OP Process

• Lead and manage the monthly S&OP cycle
• Facilitate cross-functional S&OP meetings
• Build consensus across business functions on a single, executable plan
• Lead and develop a team of demand, supply, and inventory planning experts (full people-management responsibility)

2. Demand & Supply Alignment

• Develop and refine sales forecasts (short-, mid-, and long-term)
• Align forecasts with production capacity and inventory plans
• Balance supply and demand while meeting service and cost objectives
• Ensure production and capacity plans meet demand
• Support product launches and supply readiness

3. Manage Inventory and Excess

• Optimize inventory levels and availability to meet service and turn targets
• Identify excess inventory by reviewing stock positions against demand forecasts, and partner with Sales, Marketing, and Operations on mitigation — price adjustments, promotions, bundling, and liquidation — to protect profitability

4. Initiate and Manage Buy Aheads

• Partner with GEO Planning and GSC to develop and execute strategic component buy-aheads ahead of supply constraints or pricing inflections
• Monitor buy-ahead inventory positions against unit and margin targets, and adjust as conditions change

5. Continuous Improvement and Transformation

• Drive transformation initiatives across the planning organization, including:
• Improving forecasting processes and planning tools
• Implementing data-driven planning systems and automation
• Advancing S&OP process maturity against industry benchmarks

6. Analytics & Performance Management

• Analyze forecast accuracy, demand variability, and supply constraints to identify risks, gaps, and opportunities
• Define, track, and report S&OP KPIs (forecast accuracy, plan attainment, inventory turns, service levels) to executive leadership

BASIC QUALIFICATIONS:

• Bachelor's degree in Business Administration or relevant degree
• 8+ years previous experience in supply chain
• Previous experience in a planning role
• ERP / planning tools (e.g., SAP IBP, Blue Yonder, etc.)
• Strong understanding of supply chain processes

PREFERRED QUALIFICATIONS:

• Strong communication skills at all levels, including with cross-functional executives
• Ability to quickly solve ambiguous problems with limited data by utilizing analytic skills and judgment gained during prior experiences
• Requires strategic agility, business acumen, and functional expertise to resolve problems of highly complex nature

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

ADDITIONAL LOCATIONS:
United States of America - North Carolina - Morrisville
United States of America
United States of America - North Carolina
United States of America - North Carolina - Morrisville