Supply Chain Specialist Jobs in New York
Supply Chain Specialist jobs in New York are among the most active in the country, concentrated in consumer goods, pharmaceutical distribution, financial services operations, and global trade logistics, with openings at every level from entry-level coordinator to senior procurement manager. New York City, Albany, and Buffalo account for the largest share of postings, where major employers like Pfizer, PepsiCo, and Estee Lauder Companies maintain significant supply chain operations. Demand-planning, procurement, and inventory optimization are the most sought-after specialties across the state. Find a role that fits below and apply directly.
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Showing 5 of 131+ Supply Chain Specialist jobs
Client Overview: Our client is a growing skincare and beauty company specializing in high-quality products and customer-focused solutions.
Role Overview: The Supply Chain & Logistics Coordinator will oversee day-to-day order management and operational support across multiple sales channels. This individual will serve as the main point of contact between the company's third-party customer service provider, fulfillment warehouse, shipping partners, and internal teams to ensure customer concerns are addressed and orders are processed accurately and efficiently.
Supply Chain & Logistics Coordinator Responsibilities:
- Serve as the primary contact between the outsourced customer service team, warehouse, and internal departments to coordinate the resolution of escalated customer concerns.
- Review and track customer inquiries, ensuring issues are properly documented, assigned, and resolved in a timely manner.
- Maintain detailed records of customer complaints, returns, replacements, and reshipments, identifying recurring issues and opportunities for improvement.
- Prepare monthly reports outlining customer service trends, returns, reshipments, associated costs, and product-related concerns.
- Develop strong product knowledge to help ensure accurate information is shared with the customer service team.
- Identify opportunities to streamline processes, improve communication, and enhance the overall customer experience.
- Oversee daily e-commerce order activity through Shopify, including reviewing orders for potential fraud and coordinating fulfillment with the third-party warehouse.
- Monitor order processing and shipment timelines to ensure fulfillment partners are meeting established service expectations.
- Work with shipping carriers and warehouse contacts to investigate delivery delays, lost packages, damaged shipments, and fulfillment discrepancies.
- Manage shipping disputes and chargebacks by gathering supporting documentation and submitting responses within required deadlines.
- Maintain and update website FAQ content to ensure customers have access to accurate and helpful information.
- Partner with the distribution team on e-commerce initiatives, including promotional packaging, product kits, gift sets, packaging inventory, shipping deadlines, and order forecasting.
- Manage incoming orders from spa and boutique partners, reviewing purchase orders for accuracy and following up on any necessary adjustments.
- Coordinate order confirmations and updates through customer ordering portals.
- Assist with onboarding new accounts and establishing customer profiles.
- Distribute weekly inventory and stock availability updates to internal stakeholders.
- Monitor inventory levels and allocations across various ordering platforms.
- Communicate specific fulfillment requirements to the warehouse, including packing, labeling, shipping, and handling instructions.
- Coordinate shipment scheduling and freight pickups with warehouse teams and customers, ensuring all account-specific shipping requirements are followed.
Supply Chain & Logistics Coordinator Qualifications:
- Previous experience in e-commerce operations, order management, customer operations, or a related administrative role.
- Experience working with Shopify or similar e-commerce platforms.
- Familiarity with third-party logistics providers (3PLs), warehouse operations, and order fulfillment processes.
- Understanding of inventory management, shipping coordination, returns, and order processing.
- Proficiency in Microsoft Excel and experience preparing operational reports and tracking data.
Client Overview: Our client is a growing skincare and beauty company specializing in high-quality products and customer-focused solutions.
Role Overview: The Supply Chain & Logistics Coordinator will oversee day-to-day order management and operational support across multiple sales channels. This individual will serve as the main point of contact between the company's third-party customer service provider, fulfillment warehouse, shipping partners, and internal teams to ensure customer concerns are addressed and orders are processed accurately and efficiently.
Supply Chain & Logistics Coordinator Responsibilities:
- Serve as the primary contact between the outsourced customer service team, warehouse, and internal departments to coordinate the resolution of escalated customer concerns.
- Review and track customer inquiries, ensuring issues are properly documented, assigned, and resolved in a timely manner.
- Maintain detailed records of customer complaints, returns, replacements, and reshipments, identifying recurring issues and opportunities for improvement.
- Prepare monthly reports outlining customer service trends, returns, reshipments, associated costs, and product-related concerns.
- Develop strong product knowledge to help ensure accurate information is shared with the customer service team.
- Identify opportunities to streamline processes, improve communication, and enhance the overall customer experience.
- Oversee daily e-commerce order activity through Shopify, including reviewing orders for potential fraud and coordinating fulfillment with the third-party warehouse.
- Monitor order processing and shipment timelines to ensure fulfillment partners are meeting established service expectations.
- Work with shipping carriers and warehouse contacts to investigate delivery delays, lost packages, damaged shipments, and fulfillment discrepancies.
- Manage shipping disputes and chargebacks by gathering supporting documentation and submitting responses within required deadlines.
- Maintain and update website FAQ content to ensure customers have access to accurate and helpful information.
- Partner with the distribution team on e-commerce initiatives, including promotional packaging, product kits, gift sets, packaging inventory, shipping deadlines, and order forecasting.
- Manage incoming orders from spa and boutique partners, reviewing purchase orders for accuracy and following up on any necessary adjustments.
- Coordinate order confirmations and updates through customer ordering portals.
- Assist with onboarding new accounts and establishing customer profiles.
- Distribute weekly inventory and stock availability updates to internal stakeholders.
- Monitor inventory levels and allocations across various ordering platforms.
- Communicate specific fulfillment requirements to the warehouse, including packing, labeling, shipping, and handling instructions.
- Coordinate shipment scheduling and freight pickups with warehouse teams and customers, ensuring all account-specific shipping requirements are followed.
Supply Chain & Logistics Coordinator Qualifications:
- Previous experience in e-commerce operations, order management, customer operations, or a related administrative role.
- Experience working with Shopify or similar e-commerce platforms.
- Familiarity with third-party logistics providers (3PLs), warehouse operations, and order fulfillment processes.
- Understanding of inventory management, shipping coordination, returns, and order processing.
- Proficiency in Microsoft Excel and experience preparing operational reports and tracking data.
See All 131+ Supply Chain Specialist Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Supply Chain Specialist JobsSupply Chain Specialist Jobs by City in New York
Where New York roles are concentrated, by current openings.
Supply Chain Specialist Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Amazon10
- Fluidstack4
- BAE Systems USA4
- NYU Langone Health4
- Mini-Circuits3
Top Industries Hiring
- Education
- Retail
- Manufacturing
- Science & Research
- Accounting & Auditing
What New York Employers Look For
The qualifications that appear most often in supply chain specialist jobs across New York.
- Bachelor's degree in supply chain management, business, logistics, or a related field
- APICS CSCP or CPIM certification preferred or required by many New York employers
- Proficiency in ERP systems such as SAP, Oracle, or Microsoft Dynamics
- Experience with demand forecasting, inventory control, and procurement processes
- Strong data analysis skills using Excel, Tableau, or similar reporting tools
- Familiarity with import and export regulations relevant to New York port and trade operations
Supply Chain Specialist Jobs in New York: Frequently Asked Questions
How do you become a supply chain specialist in New York?
A bachelor's degree in supply chain management, business, or logistics is the standard entry point for this role in New York, and no state-issued license is required. Employers across New York City, the Hudson Valley, and upstate manufacturing corridors consistently favor candidates who hold APICS certifications such as the CPIM or CSCP, which signal standardized knowledge of planning and inventory principles. Building experience through internships with New York's dense consumer goods and pharmaceutical sectors strengthens a candidate's profile considerably.
How much do supply chain specialists make in New York?
Supply chain specialists in New York earn a median of about $88,240 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $60,370 for the lowest 10% to over $136,940 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire supply chain specialists in New York?
Employers hiring supply chain specialists in New York right now include Amazon, Fluidstack, and BAE Systems USA, based on current listings on Migrate Mate as of November 2026. New York's concentration of global consumer brands, pharmaceutical manufacturers, and large retail distribution operations means demand for supply chain specialists is spread across a broad range of industries rather than limited to a single sector.
Which New York cities have the most supply chain specialist jobs?
New York, Rochester, and Syracuse have the most supply chain specialist openings in New York. New York City drives the largest share of postings because of its density of corporate headquarters, pharmaceutical companies, and international import and export operations running through ports and freight networks, while Buffalo and Albany reflect strong manufacturing and distribution activity in the state's upstate industrial corridors.
Are there remote supply chain specialist jobs in New York?
Yes, but they are selective. Supply chain specialist roles that focus on data analysis, demand planning, and procurement can often be performed remotely, while positions tied to warehouse operations, vendor audits, or inventory management typically require on-site presence. About 38% of supply chain specialist openings tied to New York are remote or hybrid as of November 2026. Analytical and sourcing-focused roles within New York's consumer goods and financial operations sectors represent the strongest remote opportunities.
How can I get hired as a supply chain specialist in New York with little or no experience?
The most realistic entry path is applying for supply chain coordinator, logistics analyst, or procurement assistant roles, which large New York employers use as feeders into specialist positions. Companies like PepsiCo and Pfizer run rotational operations programs in New York that accept recent graduates with relevant coursework. A CPIM certification from APICS gives candidates without direct experience a credible signal of foundational knowledge. Adjacent roles in purchasing, warehouse supervision, or inventory control at New York-based distributors or retailers also provide a direct route into specialist work.
Where can I find and apply to supply chain specialist jobs in New York?
You can find and apply to supply chain specialist jobs in New York on Migrate Mate, which lists current openings across the state updated in real time. Find the roles that fit your experience and location and apply directly to the employers posting them.
See All 131+ Supply Chain Specialist Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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