Telecom H-1B Sponsorship Jobs in New York
New York is one of the top states for telecom H-1B visa sponsorship, driven by major employers like Verizon, AT&T, T-Mobile, and Nokia, alongside a dense cluster of network infrastructure and wireless technology firms across New York City, Albany, and Buffalo. Engineers, network architects, and software developers in telecom consistently find H-1B sponsorship opportunities here.
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We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand!
Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
- Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices
- Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise
Approaching service and sales needs with patience, honesty, and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
- How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network!
- Why plans and services will let our customers live unlimited, feel the love, stay connected and go further
- How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment
- Successfully identify and handoff small business leads
- Develop strong peer relationships where we are all accountable for the company’s success
- Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
- A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers
- Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
- Effective at balancing customer experience and performance goals
- 6 months of customer service and/or sales experience, Retail environment preferred
What's in it for you?
- Employee Stock Ownership Program (ESOP)
- Competitive hourly pay
- Uncapped commission earnings
- Automatic raises when reaching attainable milestones
- Exciting opportunities for career advancement
- A culture of care & excellence
- Discounted T-Mobile Cell Phone Plan
- Health Benefits for Full Time Employees
- BONUSES: Monthly sales incentive programs, contests, rewards and more
What must haves do you need?
- Be at least 18 years of age
- High school degree or GED
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 25lbs
- Reliable transportation
- Full Time (40 hours) or Part Time (20+ hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
H-1B Telecom Job Roles in New York
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Search Telecom Jobs in New YorkTelecom H-1B Sponsorship Jobs in New York: Frequently Asked Questions
Which telecom companies sponsor H-1B visas in New York?
Several major telecom employers have a significant H-1B visa sponsorship history in New York. Verizon, headquartered in Midtown Manhattan, is among the most active. AT&T, Nokia, Ericsson, and Comcast also maintain New York operations and have filed H-1B petitions for telecom roles. Smaller managed services providers and network infrastructure firms in the New York City metro area contribute additional sponsorship volume, particularly for engineering and software positions.
Which cities in New York have the most telecom H-1B sponsorship jobs?
New York City accounts for the vast majority of telecom H-1B sponsorship activity in the state, particularly Manhattan and parts of Brooklyn and Queens where carrier offices, data centers, and tech hubs concentrate. Albany sees some activity tied to state government IT and network contracts. Buffalo has a smaller but growing presence, with regional telecom operators and infrastructure contractors occasionally filing H-1B petitions for technical roles.
What types of telecom roles typically qualify for H-1B sponsorship?
H-1B sponsorship in telecom typically applies to specialty occupation roles requiring at least a bachelor's degree in a specific field. Common qualifying positions include network engineers, RF engineers, software developers working on telecom platforms, systems architects, data scientists supporting network analytics, and cybersecurity specialists focused on telecom infrastructure. Roles in general operations or sales management are less likely to meet the specialty occupation standard and are less commonly sponsored.
How do I find telecom H-1B sponsorship jobs in New York?
Migrate Mate is built specifically for international candidates seeking H-1B sponsorship and lets you filter by visa type, industry, and state simultaneously. Searching for telecom roles in New York on Migrate Mate surfaces employers with an active H-1B sponsorship history in the state, saving you from applying to companies that don't sponsor. Focusing your search on network engineering, software development, and systems architecture titles will return the most relevant results for H-1B-eligible telecom positions in New York.
Are there any New York-specific considerations for telecom H-1B sponsorship?
New York's high cost of living affects the prevailing wage calculations employers must meet when filing an H-1B Labor Condition Application with the Department of Labor. Employers in the New York City metro area are generally required to certify higher prevailing wages than employers in upstate regions. Additionally, New York's dense regulatory environment and union presence in some telecom segments can influence how quickly employers move through the hiring and sponsorship process.
What is the prevailing wage for H-1B telecom jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.