Customer Service Management Jobs at Hertz with Visa Sponsorship
Customer Service Management jobs at Hertz involve leading teams across its U.S. rental locations, overseeing operations, staff performance, and customer experience. The company has an established track record of sponsoring work visas for this function, supporting candidates through H-1B visa, OPT, and permanent residence pathways.
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Get Access To All JobsINTRODUCTION
The Automotive Sales Consultant facilitates the sales & finance process, provides excellent customer service, supports lot operations and omni-channel sales. Fully execute sales process, achieve monthly sales targets, maintain strong CRM output and quality. Continuous utilization of all trained sales skills, maintaining clean paperwork and missing documents recovery, support the finance process to achieve strong Finance & Insurance PVR. Support vehicle photography, deliver cars to partner hubs as needed, support lot organization and merchandising, transport cars as needed, ensure all incoming vehicles are properly checked in and provide excellent customer service and support strong NPS scores.
Wage: Hourly wage plus sales based commissions averaging per year $80,639/yr, specifically $21.65/hr + anticipated average commissions of $35,670/yr
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
- Up to 40% off any standard Hertz Rental.
- Medical, Dental & Vision plan options.
- Retirement programs, including 401(k) employer matching.
- Paid Parental Leave & Adoption Assistance.
- Employee Assistance Program for employees & family.
- Educational Reimbursement & Discounts.
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more.
QUALIFICATIONS
High School Diploma or equivalent Car Sales Experience, valid Drivers’ License, capable of delivering support and results, able to succeed in a global matrix organization, goal oriented, identify and support business needs.
VALID Sales License Required for The Following States: Arkansas, Nevada, California, North Carolina, Colorado, Ohio, Hawaii, Oklahoma, Idaho, Pennsylvania, Kansas, Tennessee, Kentucky, Utah, Louisiana, Virginia, Maryland, Washington DC, Massachusetts, West Virginia, Nebraska, and Wisconsin.
INTRODUCTION
The Automotive Sales Consultant facilitates the sales & finance process, provides excellent customer service, supports lot operations and omni-channel sales. Fully execute sales process, achieve monthly sales targets, maintain strong CRM output and quality. Continuous utilization of all trained sales skills, maintaining clean paperwork and missing documents recovery, support the finance process to achieve strong Finance & Insurance PVR. Support vehicle photography, deliver cars to partner hubs as needed, support lot organization and merchandising, transport cars as needed, ensure all incoming vehicles are properly checked in and provide excellent customer service and support strong NPS scores.
Wage: Hourly wage plus sales based commissions averaging per year $80,639/yr, specifically $21.65/hr + anticipated average commissions of $35,670/yr
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
- Up to 40% off any standard Hertz Rental.
- Medical, Dental & Vision plan options.
- Retirement programs, including 401(k) employer matching.
- Paid Parental Leave & Adoption Assistance.
- Employee Assistance Program for employees & family.
- Educational Reimbursement & Discounts.
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more.
QUALIFICATIONS
High School Diploma or equivalent Car Sales Experience, valid Drivers’ License, capable of delivering support and results, able to succeed in a global matrix organization, goal oriented, identify and support business needs.
VALID Sales License Required for The Following States: Arkansas, Nevada, California, North Carolina, Colorado, Ohio, Hawaii, Oklahoma, Idaho, Pennsylvania, Kansas, Tennessee, Kentucky, Utah, Louisiana, Virginia, Maryland, Washington DC, Massachusetts, West Virginia, Nebraska, and Wisconsin.
See all Customer Service Management Jobs at Hertz
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Get Access To All JobsTips for Finding Customer Service Management Jobs at Hertz
Frame your leadership experience in operations terms
Hertz Customer Service Management roles emphasize fleet coordination, shift scheduling, and revenue-per-transaction metrics. Tailor your resume to show measurable outcomes in those areas, not just general people management, so your application maps directly to what hiring managers are evaluating.
Target locations with high rental volume
Airport and major metropolitan Hertz branches carry heavier staffing needs and more frequent management openings. Prioritizing those locations improves your chances of landing a role where the business case for sponsorship is already well established at the branch level.
Confirm your visa category before applying
Hertz has sponsored H-1B, TN, and F-1 OPT candidates for management roles, but eligibility depends on your nationality and degree field. Verify which category fits your background before outreach so you can address sponsorship requirements clearly during the offer conversation.
Start your OPT cap-out timeline early
If you're on F-1 OPT and receive an offer from Hertz, the H-1B cap registration window in March determines your next status. Factor in the gap between OPT expiry and potential H-1B start on October 1 when negotiating your start date with the recruiter.
Use Migrate Mate to surface open roles efficiently
Customer Service Management openings at Hertz are spread across dozens of U.S. locations and don't always carry consistent job titles. Use Migrate Mate to filter Hertz roles by visa type and location so you're applying to the positions where sponsorship is actively on the table.
Prepare your PERM documentation before the offer stage
If Hertz moves toward EB-2 or EB-3 sponsorship, the PERM labor certification process requires documenting that no qualified U.S. worker is available. Gathering your foreign degree equivalency evaluations and employment verification letters in advance keeps that process from stalling after your offer is signed.
Frequently Asked Questions
Does Hertz sponsor H-1B visas for Customer Service Managements?
Yes, Hertz sponsors H-1B visas for Customer Service Management roles. The company has a documented pattern of filing H-1B petitions for management positions across its U.S. operations. Sponsorship decisions are typically made at the corporate HR level, so it is worth confirming the process directly with the recruiter once you reach the offer stage.
How do I apply for Customer Service Management jobs at Hertz?
Applications go through Hertz's careers portal, where roles are listed by location and job family. Because Customer Service Management openings span airport, suburban, and downtown locations under varying titles, filtering by department and region helps narrow the search. Migrate Mate aggregates these openings and lets you filter specifically for roles where Hertz is known to sponsor visas, which speeds up the targeting process considerably.
Which visa types does Hertz commonly use for Customer Service Management roles?
Hertz has sponsored Customer Service Management candidates on H-1B, F-1 OPT, TN visa, and Green Card pathways including EB-2 and EB-3 categories. TN visa status is available to Canadian and Mexican nationals in qualifying management roles under the USMCA. F-1 OPT is commonly used as a bridge while an H-1B petition is pending through the annual cap cycle.
What qualifications does Hertz expect for Customer Service Management positions?
Most Customer Service Management roles at Hertz require a bachelor's degree alongside demonstrated experience managing frontline teams in a service or operations environment. Familiarity with fleet or reservation systems, shift-level P&L accountability, and multilingual ability are frequently noted as differentiators. For H-1B eligibility, the role must qualify as a specialty occupation, which means the degree requirement needs to be specific rather than broadly preferred.
How long does the sponsorship process take for a Hertz Customer Service Management role?
Timeline depends on the visa category. H-1B standard processing runs three to five months after the April lottery selection, with an October 1 start date. PERM labor certification for Green Card sponsorship can take 12 to 24 months before an I-140 petition is even filed with USCIS. Building that timeline into your offer negotiation, particularly around start dates and employment authorization continuity, avoids surprises once the paperwork is underway.