Customer Service Management Jobs at Jobot with Visa Sponsorship
Customer Service Management jobs at Jobot span a range of industries, with the staffing and recruiting firm placing candidates through its employer client network. The company has a track record of supporting work visa sponsorship for this function, making it a viable target if you need H-1B visa, F-1 OPT, or TN visa support.
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Get Access To All JobsINTRODUCTION
Lead and rebuild Case Management in Sioux Falls at $96k–$110k plus incentive pay, with relocation support if you’re 100+ miles out, a first-year preceptor, and a clear mandate to raise discharge-planning.
ABOUT THE JOB
A focused inpatient rehabilitation hospital in Sioux Falls dedicated to coordinated care, stronger discharge outcomes, and a positive culture shift within Case Management. Leadership is covering the DCM role today and is looking for a hands-on director who can build the team and improve the patient discharge experience.
WHY JOIN US?
- Competitive salary $96,000–$110,000 plus participation in the hospital incentive plan
- Relocation assistance for candidates moving from more than 100 miles from Sioux Falls
- Opportunity to build a new Case Management team (2 full-time Case Managers plus 2 contract Case Managers; actively hiring 2 full-time CMs)
- First-year preceptor support
- Clear focus on improving discharge planning and patient-experience scores
- 40-bed hospital, all private rooms, ADC of 40
JOB DETAILS
Responsibilities:
- Lead daily operations and human-resource management of the Case Management department
- Direct utilization review, care coordination, and discharge planning across a 40-bed all-private inpatient rehab hospital
- Supervise 2 full-time Case Managers and 2 contract Case Managers; recruit and onboard 2 additional full-time Case Managers
- Build a new CM team and drive a positive culture change focused on the discharge-planning experience
- Improve patient-experience and discharge scores through process, coaching, and accountability
- Ensure assessments are completed independently within each clinician’s scope of practice (RN, SW, OT, PT, ST, Rehabilitation Counseling)
- Partner with hospital leadership, therapy, nursing, and physicians on throughput, payer requirements, and safe transitions
- Maintain compliance with hospital, state, and payer standards for UR and discharge planning
- Provide or oversee first-year preceptor support for the department
BASIC QUALIFICATIONS
- Qualified to independently complete an assessment within the scope of practice of the discipline (RN, SW, OT, PT, ST, or Rehabilitation Counseling)
- Active license in the hospital’s state if licensure exists for the discipline
- RN path (strongly preferred): BSN and active RN license
- Non-RN path: bachelor’s degree required; graduate degree preferred; social workers must hold an active social work license and have medical/hospital experience
- 3 years of hospital-based Case Management experience, including Utilization Review and Discharge Planning
- CCM or ACM required, or obtained within the first year
- Candidates coming from large health-system models must demonstrate solid discharge-planning experience (IRF-style discharge planning is the priority)
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy.
INTRODUCTION
Lead and rebuild Case Management in Sioux Falls at $96k–$110k plus incentive pay, with relocation support if you’re 100+ miles out, a first-year preceptor, and a clear mandate to raise discharge-planning.
ABOUT THE JOB
A focused inpatient rehabilitation hospital in Sioux Falls dedicated to coordinated care, stronger discharge outcomes, and a positive culture shift within Case Management. Leadership is covering the DCM role today and is looking for a hands-on director who can build the team and improve the patient discharge experience.
WHY JOIN US?
- Competitive salary $96,000–$110,000 plus participation in the hospital incentive plan
- Relocation assistance for candidates moving from more than 100 miles from Sioux Falls
- Opportunity to build a new Case Management team (2 full-time Case Managers plus 2 contract Case Managers; actively hiring 2 full-time CMs)
- First-year preceptor support
- Clear focus on improving discharge planning and patient-experience scores
- 40-bed hospital, all private rooms, ADC of 40
JOB DETAILS
Responsibilities:
- Lead daily operations and human-resource management of the Case Management department
- Direct utilization review, care coordination, and discharge planning across a 40-bed all-private inpatient rehab hospital
- Supervise 2 full-time Case Managers and 2 contract Case Managers; recruit and onboard 2 additional full-time Case Managers
- Build a new CM team and drive a positive culture change focused on the discharge-planning experience
- Improve patient-experience and discharge scores through process, coaching, and accountability
- Ensure assessments are completed independently within each clinician’s scope of practice (RN, SW, OT, PT, ST, Rehabilitation Counseling)
- Partner with hospital leadership, therapy, nursing, and physicians on throughput, payer requirements, and safe transitions
- Maintain compliance with hospital, state, and payer standards for UR and discharge planning
- Provide or oversee first-year preceptor support for the department
BASIC QUALIFICATIONS
- Qualified to independently complete an assessment within the scope of practice of the discipline (RN, SW, OT, PT, ST, or Rehabilitation Counseling)
- Active license in the hospital’s state if licensure exists for the discipline
- RN path (strongly preferred): BSN and active RN license
- Non-RN path: bachelor’s degree required; graduate degree preferred; social workers must hold an active social work license and have medical/hospital experience
- 3 years of hospital-based Case Management experience, including Utilization Review and Discharge Planning
- CCM or ACM required, or obtained within the first year
- Candidates coming from large health-system models must demonstrate solid discharge-planning experience (IRF-style discharge planning is the priority)
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy.
See all 37+ Customer Service Management Jobs at Jobot
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Get Access To All JobsTips for Finding Customer Service Management Jobs at Jobot
Frame your resume around placement metrics
Jobot works with client companies, so your resume needs to show measurable outcomes: team retention rates, CSAT scores, or ticket resolution improvements. Staffing firms pitch you to clients, and concrete numbers make that pitch easier.
Confirm which entity actually sponsors your visa
In staffing arrangements, the sponsoring employer is often the end client, not Jobot itself. Before accepting an offer, clarify in writing whether Jobot or the client company will file your H-1B or TN petition with USCIS or CBP.
Align your OPT timeline with Jobot's placement cycle
F-1 OPT authorizes up to 12 months of work, with a 60-day grace period after employment ends. If Jobot places you on a contract that ends before cap-gap coverage begins, you risk a gap in work authorization.
Verify TN eligibility before targeting management titles
TN classification covers specific professional categories defined by USMCA. Not all Customer Service Management titles qualify as a recognized TN occupation, so confirm with an immigration attorney that your specific role description meets DOL and CBP requirements.
Use Migrate Mate to filter Jobot's open roles by visa type
Jobot posts Customer Service Management positions across multiple industries, and not every listing is tied to a sponsoring client. Migrate Mate lets you filter Jobot's active openings by visa sponsorship type so you only spend time on roles that fit your status.
Prepare a specialty occupation justification before interviews
USCIS H-1B approvals for Customer Service Management roles hinge on demonstrating the position requires a specific bachelor's degree. Pull together your job description, any relevant degree equivalency documentation, and prior approval notices before Jobot's recruiter screens you.
Frequently Asked Questions
Does Jobot sponsor H-1B visas for Customer Service Managements?
Yes, Jobot has sponsored H-1B visas for Customer Service Management roles. Because Jobot operates as a staffing and recruiting firm, the sponsoring entity may be Jobot directly or an end-client employer depending on the placement structure. Confirm which party will file your H-1B petition with USCIS before signing any offer letter, since this affects your portability rights and future renewals.
How do I apply for Customer Service Management jobs at Jobot?
You can browse and apply for Customer Service Management roles at Jobot through Migrate Mate, which filters Jobot's open positions by visa sponsorship type so you can target listings aligned with your work authorization. When you apply, be prepared for a recruiter screening call focused on placement fit, since Jobot matches candidates to client companies rather than hiring directly for every role.
Which visa types does Jobot commonly use for Customer Service Management roles?
Jobot has sponsored H-1B, F-1 OPT, and TN visas for Customer Service Management positions. H-1B is the most broadly applicable for degree-holding professionals. F-1 OPT covers recent graduates working within their authorized period. TN is available to Canadian and Mexican nationals whose specific management role qualifies under USMCA-defined occupational categories, which not all customer service titles do.
What qualifications does Jobot typically expect for Customer Service Management roles?
Jobot's Customer Service Management listings generally target candidates with demonstrated experience leading support teams, managing escalations, and driving measurable service outcomes like CSAT or resolution time improvements. For H-1B purposes specifically, the role needs to require a bachelor's degree in a related field, so titles that accept any degree background can create complications during USCIS adjudication of the specialty occupation standard.
How do I time my H-1B application when working with a staffing firm like Jobot?
H-1B cap-subject petitions can only be filed from April 1 for an October 1 start date, and USCIS requires an approved Labor Condition Application from DOL before filing. If Jobot places you with a client, both parties need to agree on filing well before the March registration window. Start conversations with your Jobot recruiter no later than January to allow time for LCA certification and petition preparation.