Customer Success Operations Jobs in Ohio
Customer Success Operations jobs in Ohio are in steady demand, concentrated in enterprise software, financial services, healthcare technology, and B2B services, with openings at every level from entry-level coordinator through senior operations manager. Columbus, Cleveland, and Cincinnati anchor the market, where established employers such as Salesforce, Cardinal Health, and Nationwide have deep operations footprints and consistent hiring needs. Roles focused on CRM administration, customer journey analytics, and renewal operations are among the most sought-after specialties across the state. Find a role that fits below and apply directly.
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Company Overview
Premium Guard, Inc. is a privately held company, established in 1996. We are a leading supplier of private label solutions in the automotive aftermarket. Our focus is on designing, manufacturing, and distributing products for automotive, diesel, power-sports, and specialty filter markets. Our supply chain network now branches across the Pacific and into South America.
Position Overview
Our rapidly growing business is seeking a self-motivated National Customer Success Specialist. We require outstanding customer service, organizational and follow-through skills. We are seeking a team player with the ability to prioritize, solve customer issues independently and ensure timely processing of purchase order requisitions.
Responsibilities
Manage the day-to-day needs of a portfolio of multi-million dollars accounts, including the processing of purchase order requisitions.
Track orders and follow through for customer.
Interact with sales managers, and distribution facilities regarding supply requirements.
Lead and Manage customer feedback and coordinate resolutions internally.
Embrace and exceed customer expectations.
Job Requirements
College degree or 3 years’ experience in business, customer service or account management experience
Must have strong written and verbal communication skills, excellent organizational and follow up skills, and robust attention to detail.
Results oriented and self-motivated with ability to multitask under tight deadlines.
Strong analytical skills and problem-solving techniques.
Strong computer skills using Microsoft Office required.
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Find JobsCustomer Success Operations Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Customer Success Operations Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Investment & Asset Management
- Fintech
- Banking & Financial Services
- Biotechnology & Pharmaceuticals
What Ohio Employers Look For
The qualifications that appear most often in customer success operations jobs across Ohio.
- Bachelor's degree in business, operations, or a related field required by most Ohio employers
- Two or more years of experience in customer success, operations, or account management
- Proficiency with CRM platforms such as Salesforce or HubSpot in a professional setting
- Strong analytical skills with experience in reporting, dashboards, or customer health metrics
- Demonstrated ability to manage cross-functional projects and coordinate with sales or product teams
- Familiarity with customer lifecycle processes including onboarding, renewal, and escalation workflows
Customer Success Operations Jobs in Ohio: Frequently Asked Questions
How do you become a customer success operations in Ohio?
Most customer success operations roles in Ohio do not require a state-issued license, so the path runs through education and demonstrated experience. Employers typically look for a bachelor's degree in business, information systems, or a related discipline paired with hands-on exposure to CRM tools and customer-facing workflows. Building competency in platforms like Salesforce and earning a recognized certification such as Salesforce Administrator or a Customer Success certification strengthens a candidacy considerably in the Ohio market.
Which companies hire customer success operationss in Ohio?
Employers hiring customer success operationss in Ohio right now include JPMorganChase, BrightEdge, and ConstructConnect, based on current listings on Migrate Mate as of September 2026. Ohio's concentration of enterprise software, healthcare technology, and financial services companies means consistent demand for operations-focused customer success talent across the state.
Which Ohio cities have the most customer success operations jobs?
Cincinnati, Columbus, and Wauseon are the Ohio cities with the most customer success operations openings, driven by the concentration of enterprise technology companies, corporate headquarters, and large financial and healthcare organizations that rely heavily on structured customer success operations teams to manage complex client relationships at scale.
Are there remote customer success operations jobs in Ohio?
Yes, and more than most fields, because customer success operations work is desk-based and heavily reliant on software tools rather than physical presence. About 69% of customer success operations openings tied to Ohio are remote or hybrid as of September 2026, reflecting how broadly the role has shifted toward distributed teams. The most remote-friendly sub-areas are CRM administration, reporting and analytics, and renewal operations coordination.
How can I get hired as a customer success operations in Ohio with little or no experience?
The most realistic entry path is moving laterally from a customer-facing role such as customer support specialist, account coordinator, or sales operations associate, where you already handle similar data and workflows. Large Ohio employers including Cardinal Health and Nationwide as well as mid-market software companies based in Columbus and Cincinnati regularly hire entry-level operations coordinators and offer structured onboarding. Building a working Salesforce Administrator credential and demonstrating hands-on comfort with reporting tools makes a candidate significantly more competitive for these entry points.
Where can I find and apply to customer success operations jobs in Ohio?
You can find and apply to customer success operations jobs in Ohio on Migrate Mate, which lists current Ohio openings across all major metros and experience levels. Find roles that fit your background and apply directly to each employer without any intermediary steps.
See All 43 Customer Success Operations Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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