Inside Sales Specialist Jobs in New York
Inside Sales Specialist jobs in New York are among the most active in the country, concentrated in financial services, technology, media, healthcare, and professional services, with openings at every level from entry-level business development representatives through senior account executives. The largest hiring centers are New York City, Buffalo, and Albany, where established employers such as IBM, Salesforce, and MetLife maintain significant inside sales operations. The most consistent demand falls in SaaS software sales, financial products, and B2B services. Find a role that fits below and apply directly.
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We are seeking an Inside Sales & Customer Success Specialist to support our inside sales and customer success activities while providing responsive commercial support to customers, distributors, and channel partners. This position combines hands-on inside sales and customer support with sales administration, CRM management, process improvement, and account development.
The ideal candidate is highly organized, comfortable working with technical products, and capable of building strong customer relationships while ensuring that quotations, orders, inquiries, and follow-up activities are handled accurately and efficiently.
Responsibilities
Responsibilities include, but are not limited to:
Inside Sales & Customer Success
- Serve as a primary commercial point of contact for customers, distributors, and channel partners, providing responsive support throughout the sales and post-sale process
- Respond to customer inquiries, assist with product selection, and coordinate with engineering and product teams when technical support is required
- Follow up on quotations, open opportunities, customer inquiries, and sales leads to help move opportunities toward completion
- Support customer onboarding, product introductions, training coordination, and ongoing account support
- Assist distributors and channel partners with quotations, customer opportunities, product information, order status, and general commercial support
- Help maintain regular communication with key distributors and partners and identify issues or opportunities requiring additional sales or management attention
- Coordinate internally to resolve customer issues involving pricing, delivery, product availability, technical questions, or order execution
CRM, Reporting & Sales Process
- Maintain high-quality customer, opportunity, quotation, and activity data within the company's CRM system (Zoho)
- Monitor sales pipeline activity and help ensure that opportunities receive appropriate follow-up
- Develop reports and dashboards for sales activity, quotations, pipeline, customer activity, and other commercial performance metrics
- Provide sales and customer success reporting to company leadership
- Identify opportunities to improve CRM usage, sales processes, customer communications, and internal workflows
- Coordinate with marketing on customer communications, sales materials, distributor support materials, and lead follow-up activities
Required Qualifications
- Associate's or Bachelor's degree in Business, Engineering, Communications, or a related field, or equivalent professional experience
- 3+ years of experience in inside sales, customer success, sales administration, account support, or a related customer-facing role
- Experience supervising, coaching, mentoring, or coordinating the work of other employees
- Strong organizational skills and demonstrated ability to manage multiple customer requests and priorities simultaneously
- Strong written and verbal communication skills
- Comfortable learning technical products and translating technical information into clear customer communications
- Experience using CRM systems and working with sales pipeline, quotation, or customer activity data
- Proficiency with Microsoft Office products, particularly Excel, Word, and PowerPoint
- Strong customer service orientation and ability to build long-term professional relationships
- Ability to travel occasionally, approximately 10% of the time
Preferred Qualifications
- Experience in an industrial, manufacturing, engineering, instrumentation, or technical B2B environment
- Experience supporting industrial distributors, OEMs, or channel partners
- Experience with Zoho CRM or similar CRM platforms
- Experience with industrial sensors, condition monitoring, IIoT, capital equipment, or technical products
- Familiarity with maritime, mining, wind, rail, oil and gas, or other industrial markets
- Experience supporting international customers or distributors
About Poseidon:
Poseidon Systems designs and produces sensing, data acquisition, and data analysis solutions to enable condition-based maintenance of industrial equipment (e.g. gearboxes, engines, pumps, compressors). These technologies are used to predict equipment failure, detect abnormal operating conditions, reduce maintenance costs, and increase uptime of our customers’ assets. For more information, please visit www.poseidonsys.com.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
Education:
- Bachelor's (Required)
Ability to Commute:
- Victor, NY 14564 (Required)
Work Location: In person
See All 7 Inside Sales Specialist Jobs in New York
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Find Inside Sales Specialist JobsInside Sales Specialist Jobs by City in New York
Where New York roles are concentrated, by current openings.
Inside Sales Specialist Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
What New York Employers Look For
The qualifications that appear most often in inside sales specialist jobs across New York.
- Proven ability to meet or exceed sales quotas in a quota-carrying inside sales role
- Experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Strong verbal and written communication skills for phone, email, and video outreach
- Bachelor's degree in business, marketing, communications, or a related field
- Familiarity with consultative or solution-based selling methodologies
- Ability to manage a high-volume pipeline and prioritize multiple accounts simultaneously
Inside Sales Specialist Jobs in New York: Frequently Asked Questions
How do you become an inside sales specialist in New York?
Inside sales specialist roles in New York do not require a state-issued license, but employers consistently expect a bachelor's degree in business, marketing, or communications alongside demonstrated sales aptitude. Many candidates enter through business development representative or sales development representative roles at New York-based technology, financial services, or media companies, then advance after building a consistent record of meeting outreach targets and closing deals.
How much do inside sales specialists make in New York?
Inside sales specialists in New York earn a median of about $92,190 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $45,750 for the lowest 10% to over $174,820 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire inside sales specialists in New York?
Employers hiring inside sales specialists in New York right now include WAC Lighting, LBM Advantage, and The Broker Shop, based on current listings on Migrate Mate as of November 2026. New York's concentration of financial services firms, enterprise technology companies, and media organizations means demand for inside sales talent stays relatively steady across economic cycles.
Which New York cities have the most inside sales specialist jobs?
Victor, Buffalo, and Brooklyn have the most inside sales specialist openings in New York. New York City drives the largest share of listings given its density of corporate headquarters in finance, technology, and media, while Buffalo and Albany generate consistent openings through regional insurance carriers, healthcare organizations, and state-linked professional services firms that maintain substantial inside sales teams.
Are there remote inside sales specialist jobs in New York?
Yes, and more than most fields. About 40% of inside sales specialist openings tied to New York are remote or hybrid as of November 2026, reflecting the desk-based, phone-and-screen nature of the work. Fully remote arrangements are most common in SaaS software and B2B technology sales, where the entire sales cycle takes place over video calls and digital tools rather than in-person visits.
How can I get hired as an inside sales specialist in New York with little or no experience?
The most realistic entry path is a sales development representative or business development representative role, which New York-based technology companies, financial services firms, and media organizations regularly fill with candidates who have no direct sales experience. A strong performance in any customer-facing role, whether in retail, hospitality, or account coordination, combined with completion of a structured sales training program or a Salesforce administrator credential, gives candidates a meaningful edge when applying to these pipeline-building positions.
Where can I find and apply to inside sales specialist jobs in New York?
You can find and apply to inside sales specialist jobs in New York on Migrate Mate, which lists current openings from employers across the state. Search the listings, find roles that fit your background and target location, and apply directly to the ones that match.
See All 7 Inside Sales Specialist Jobs in New York
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