Operations Coordinator Jobs in Indiana

Operations, Inventory & Bookkeeping Coordinator

Dutch Waffle Company LLC | Plymouth, Indiana
Full Time | In Person | Monday–Friday, 8:00 AM–5:00 PM
Pay: $20.00–$24.00 per hour, based on experience and qualifications

About the Role

Dutch Waffle Company is a growing specialty food company focused on high quality Stroopwafels and related products.

We are looking for a dependable, organized, hands on person who takes ownership and can keep important parts of our daily business moving.

This is a varied position, not a traditional desk only role. In the same day, you may work in QuickBooks, process orders, manage inventory, help a walk in customer, prepare a shipment, move product, or solve an operational problem.

We are looking for someone who notices what needs to be done and takes responsibility for getting it done.

If a customer walks in while you are working on bookkeeping, you help the customer. If you notice an equipment problem, you figure out the next step. If inventory is running low, you address it before it becomes a problem.

The goal of this position is to take responsibility for important day to day operations so ownership can focus more time on customers, sales, and growing the company.

The Job at a Glance

Bookkeeping & Administration

• Maintain day to day financial records in QuickBooks Online
• Handle transactions, bills, invoices, payments, and vendor records
• Assist with accounts payable and accounts receivable
• Complete reconciliations and maintain organized financial documentation
• Assist with monthly bookkeeping and financial close preparation
• Identify discrepancies and follow through on corrections

Orders & Inventory

• Process and track customer orders from receipt through completion
• Verify order details and coordinate with production and shipping
• Maintain accurate inventory records
• Monitor stock levels and proactively identify shortages
• Place orders for new inventory and supplies
• Prepare and follow up on purchase orders
• Investigate inventory discrepancies and help resolve them

Customer Service & Retail

• Welcome and assist walk in customers
• Answer product questions and make helpful recommendations
• Recognize opportunities to recommend complementary products
• Process purchases and payments
• Keep the retail area stocked, clean, organized, and inviting

Shipping, Warehouse & Production

• Receive and move incoming materials and products
• Prepare, verify, and coordinate outgoing shipments
• Coordinate carrier pickups when needed
• Maintain an organized warehouse
• Assist with order fulfillment and production when needed
• Operate warehouse or production equipment after appropriate training and authorization

General Operations & Problem Solving

• Step in where needed to keep daily operations moving
• Assist with special projects and changing business needs
• Troubleshoot minor operational, equipment, and computer problems
• Help coordinate solutions when an issue requires outside assistance
• Assist with basic facility, equipment, grounds, and handyman tasks

What Success Looks Like

The successful person in this role will make our daily business easier and more efficient to operate.

• Orders are accurate, on time, and followed through from receipt to completion
• Inventory is accurate and products and supplies are ordered before shortages become a problem
• Bookkeeping records are accurate, organized, current, and dependable
• Customers receive friendly, professional service and retail opportunities are recognized
• Shipments, warehouse, retail, and administrative areas stay organized and on track
• Problems and discrepancies are identified early rather than after they become larger issues
• Responsibilities are followed through without constant reminders

Most importantly, we are looking for someone who sees a problem and thinks: “What can I do to solve this?”

You’ll Be a Good Fit If You Are

• Dependable, organized, accurate, and detail oriented
• Comfortable working independently and taking ownership
• Comfortable with numbers and financial information
• Confident using computers, email, spreadsheets, and business software
• Able and willing to learn new systems
• Friendly and professional with customers
• Comfortable making product recommendations and handling payments
• Comfortable moving between office, retail, warehouse, and food production work
• Able to prioritize multiple responsibilities throughout the day
• Willing to communicate problems and discrepancies instead of letting them go unresolved
• Able to lift and move products weighing up to 50 lbs.
• In possession of a valid driver’s license

Preferred Experience

Experience in some of the following areas is preferred. We do not expect every candidate to have experience in every system.

• QuickBooks Online or other bookkeeping experience
• Accounts payable and accounts receivable
• Microsoft Excel
• Inventory management and purchasing
• Order processing
• Retail or customer service
• Point of sale systems
• Shipping and receiving
• Warehouse or production operations
• EDI or distributor ordering systems
• Food manufacturing or consumer packaged goods

Forklift experience is helpful but not required. Training can be provided.

Work Schedule & Environment

• Full Time, Monday–Friday, 8:00 AM–5:00 PM
• 30 minute unpaid lunch and two paid 15 minute breaks
• In person at our Plymouth, Indiana 46563 location
• Professional, clean, and food safe workplace standards are required
• Personal phone use is not permitted on the work floor
• Clean and presentable attire is required. No torn clothing, sweats, or overly loose hoodies
• Employees must follow food safety, sanitation, product handling, warehouse, and equipment safety procedures
• Work areas are expected to remain clean and organized
• Customers, coworkers, vendors, and drivers must be treated professionally and respectfully

Physical & Facility Work

This is a hands on position. In addition to the responsibilities above, the role may include:

• Loading and unloading shipments
• Moving products and materials
• Basic building upkeep and minor repairs
• Changing filters and light bulbs
• Basic equipment maintenance
• Mowing and weed control
• Snow removal
• Pest prevention
• Picking up equipment fuel or supplies
• Small handyman projects or builds

Major repairs or specialized maintenance are not expected.

Opportunity to Grow

This is an important position with the opportunity to grow as Dutch Waffle Company grows.

For someone who demonstrates reliability, leadership, accuracy, initiative, and ownership, the position could develop into a broader Operations & Administrative Manager role with increased responsibility for operations, inventory, purchasing, order management, financial administration, and internal systems.

Why Join Dutch Waffle Company?

• Full time position with a growing company
• Work directly with ownership and have a meaningful impact on daily operations
• Enjoy a variety of responsibilities instead of doing the same thing every day
• Take ownership of important areas of the business
• Opportunity to grow professionally as the company grows
• Be part of a company that values accountability, integrity, authenticity, hospitality, and ownership

Compensation

$20.00–$24.00 per hour, based on experience and qualifications

Pay: $20.00 - $24.00 per hour

Expected hours: 32.0 – 40.0 per week

Application Question(s):

• 1. This position requires someone who notices what needs to be done without always being told. Please give an example from a previous job where you noticed a problem or something that needed attention and took responsibility for solving it. What did you do?
• 2. This role can involve bookkeeping, processing orders, managing inventory, helping customers, and assisting in the warehouse, sometimes all in the same day. Tell us about a position where you had to manage several different responsibilities. How did you decide what needed your attention first and make sure nothing was missed?
• 3. Tell us about a time you discovered a mistake or discrepancy in your work, or in something you were responsible for. How did you handle it, and what did you do to prevent it from happening again?

Work Location: In person