Operations Director Jobs in Oregon

GROUP PRESENTATION

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

WHAT WE EXPECT

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Area Operations Director - Service/Repair for the Pacific Northwest Area.

This position is responsible for driving the success of the Area service and repair operations by efficient, cost-effective and profitable execution of projects. Successfully manages the operations to ensure budget profits are exceeded and develops best practice operational processes with a strong emphasis on continuous improvement and growth.

ESSENTIAL JOB FUNCTIONS:

• Drives and supports a culture of safety throughout the organization. Including participation in safety training, performing safety audits and stressing the importance of safety to all employees.
• Drives success of area service/repair processes from booking to turnover; coordinates with the AVP and branch management teams to drive initiatives.
• Reviews P&L and other financial reports to monitor branch performance within the area to ensure monthly budgetary goals are met or exceeded. Uses accounting reports to review job backlogs and possible job fades for all branches within the area. Develops, reviews and approves the operation plans and budgets submitted by direct reports.
• Plans, directs, and prioritizes elevator service/repair with area manpower needs and ensures the areas operations are efficient and cost effective; supervises project managers and uses project management software and other scheduling tools.
• Visits jobsites to survey and advises on jobs progress. Includes trouble-shooting problems with operations managers and mechanics, performing quality audits and meeting with contractors to review progress.
• Develops and maintains strong working relationships with customers.
• Implements and oversees strategic fade initiatives. Reviews and participates in bids of large or complex service/repair jobs to ensure profitability. Includes attending pre-bid meetings with sales representatives and providing technical input to calculate labor and material costs. Ultimately, maximizing growth and profitability while leading and managing operations functions.
• Assists with and provides approval for change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits and other necessary approvals.
• Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes a strong understanding of TK Elevator, and its area and company mission and objectives, ethical standards and code of conduct.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Prioritizes and supports all US Field Operations and Area initiatives and supports the execution of initiatives and processes within the area and branches. Actively participates in branch coordination meetings; includes interfacing with corporate departments, including legal and labor relations, and collaborates with the factory as the main point of contact for area service.
• Possible direct project field crew oversight or project responsibilities on special tasks or projects.

WHO WE ARE LOOKING FOR

EDUCATION & EXPERIENCE:

• Bachelor's degree is required; IUEC (full mechanic) will be considered in lieu of degree.
• 10+ years in upper-level management in the elevator or related industries, preferred.
• Ability to define problems collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.
• Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

CONTACT

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

WHAT WE OFFER

Salary range for Washington residents: $214,000-$261,000 with additional incentive annual compensation 0% - 100%. The role offers a car allowance and fuel card.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

ADDITIONAL INFORMATION

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.

Job Reference: US_901745_ET_TKELECP13267