Service Engineer Jobs in USA with Visa Sponsorship
Service engineers are sponsored at Applied Materials, GE Healthcare, Siemens, Lam Research, ASML, and Johnson Controls for roles installing, diagnosing, and repairing complex equipment systems that require electrical, mechanical, or biomedical engineering degrees. H-1B visa classification is straightforward because service engineering is a clear specialty occupation, and semiconductor equipment demand under CHIPS Act, medical imaging technology growth, and data center infrastructure expansion have created severe talent shortages that domestic recruitment cannot fill across every major equipment manufacturing sector.
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Field Service Engineer
Do you want to be part of an organization on the cutting edge of technology?
We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits!
Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 50 years. Today we continue to grow and serve customers in an expanding variety of industries. What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.
Overview
We are looking for an experienced Field Services Engineer to join Mycronic's PCB Assembly Solutions Division. It is an exciting time to join our team!
Mycronic is a leading global provider of surface-mount technology equipment and PCB assembly solutions. Our comprehensive product portfolio supports electronics manufacturers around the world in producing complex, high-value printed circuit boards. With a strong focus on precision, reliability, and production efficiency, our solutions help customers optimize their manufacturing processes and meet the demands of today's rapidly evolving electronics industry.
Under the direction of the Sr. Manager, National Service and Aftermarket, the Field Service Engineer is responsible for providing technical expertise to customers; including working with customers to install, maintain and repair purchased products or services. This role will interface directly with customers, sales staff and various levels of management to manage, install and/or resolve system software and hardware failures, product performance issues and user quality improvements. Travel is required to perform the activities of this role and is anticipated but not limited to 50-75%. This role is located in Dallas, TX.
Key Responsibilities
- Troubleshoot, diagnose, and repair Mycronic products on customer premises, at company facility, and via telephone
- Install and set up Mycronic PCBA Assembly systems and software products at customers' facility
- Provide trade show support; including setting up equipment and installing temporary cabling as needed
- Conduct pre-site inspection, preventative maintenance and customer care support for service contracts
- Maintain accurate records in field service management (FSM) software to reflect the support and repair history of equipment serviced or repaired
- Maintain all assigned assets (laptop/computer, phone, tools, and repair parts)
- Document warranty claims and return defective parts replaced during repair in a timely manner to designated depots
- Establish and maintain open lines of communication with key personnel at assigned accounts to remain current with support, repair and ongoing issues
- Escalate support issues to management
- Develop and maintain the knowledge and skills required to produce the highest levels of customer service support
- Work closely with customers, administrative staff, and other field support personnel to provide the highest level of customer support and satisfaction
- Meet assigned targets and goals set by regional and area managers
- Other duties as assigned yet not limited to the performance of functions related to the service processes of the company
Experience and Qualifications
- Associate's degree (A.A.) or equivalent from two-year College or technical school; or at minimum three years related experience and/or training; or equivalent combination of education and experience
- Three years related experience with surface mount technology, electronics and/or robotics
- Valid driver's license; dependable vehicle
- Mechanical assembly and basic maintenance experience preferred
- Proven mechanical, electrical and computer competency
- Experience or training/certification in computers and Microsoft Windows environments
Why Join Us?
At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success. Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.
We offer a competitive total rewards package designed to support your financial well-being, professional development, and overall peace of mind including:
- Competitive hourly salary range of $33.65 - $40.86 per hour, targeted to reflect experience, technical expertise, and regional market value
- Participation in an annual short-term incentive (bonus) program designed to reward operational milestones, strategic accomplishments, and company performance
- Comprehensive Blue Cross Blue Shield medical plans complemented by robust dental and vision options to ensure complete health and wellness coverage for you and your family
- Full employer coverage for life insurance as well as short-term and long-term disability, delivering peace of mind and complete financial security against unexpected life events
- Access to a broad suite of optional supplemental insurance and lifestyle benefits, allowing you to customize your coverage to suit your family's evolving needs
- Retirement growth with a dedicated 401(k) savings program featuring a generous 5% company match to help accelerate your long-term wealth creation
- Tuition reimbursement program offering financial support toward advanced degrees, professional certifications, and targeted executive development to power your ongoing career trajectory
- 12 paid annual company holidays alongside dedicated vacation and sick time, empowering you to rest, recharge, and maintain work-life balance
Equal Opportunity Employer
Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Service Engineer
Semiconductor Equipment Service Engineers Are in Critical Shortage
Applied Materials, Lam Research, KLA, ASML, and Tokyo Electron sponsor for engineers servicing deposition, etch, lithography, and metrology tools at new U.S. fabs. These roles pay $75,000 to $120,000 and CHIPS Act construction timelines create intense hiring urgency.
Medical Device Service Engineers Have Established Sponsorship Pipelines
GE Healthcare, Siemens Healthineers, Philips, Canon Medical, and Medtronic sponsor for engineers servicing MRI, CT, ultrasound, and surgical robotics systems. Biomedical or electrical engineering degrees make classification automatic and salaries range from $72,000 to $115,000.
Building Automation and HVAC Service Engineers Fill Growing Demand
Johnson Controls, Siemens, Honeywell, Trane, and Schneider Electric sponsor for engineers servicing building management systems, chillers, and industrial controls. Mechanical or electrical engineering degrees support strong H-1B classification.
Data Center Infrastructure Service Engineers Are Expanding Rapidly
Amazon AWS, Google, Microsoft, and Meta sponsor for engineers maintaining power distribution, cooling systems, and network infrastructure at data centers nationwide. These positions pay $70,000 to $110,000 with shift differentials and overtime.
TN Engineer Provides Instant Access for USMCA Citizens
The Engineer category on the USMCA treaty list covers service engineering for Canadian and Mexican citizens with engineering degrees. Same-day border approval, no lottery, no cap, and three-year renewable terms.
L-1 Transfers From International Service Operations Are Common
Applied Materials, GE Healthcare, Siemens, and ASML operate global service teams and transfer engineers on L-1 visa from international field offices. Build one year of strong equipment uptime and customer satisfaction metrics before requesting the transfer.
Frequently Asked Questions
Do companies sponsor H-1B visas for Service Engineers?
Yes, extensively. Service engineering requires engineering degrees by definition, making H-1B visa classification automatic. Semiconductor equipment, medical device, building automation, and data center companies all sponsor at high volume. CHIPS Act expansion has significantly accelerated demand.
What is the typical salary for sponsored Service Engineer roles?
Service engineers earn $68,000 to $100,000 at equipment companies. Semiconductor equipment service engineers earn $78,000 to $125,000. Medical device service engineers earn $72,000 to $118,000. Senior and principal service engineers earn $105,000 to $150,000.
What qualifications strengthen a Service Engineer's sponsorship case?
An electrical, mechanical, or biomedical engineering degree is required. Manufacturer-specific certifications from Applied Materials, GE Healthcare, ASML, or Siemens demonstrate equipment expertise. Experience with troubleshooting complex electromechanical systems differentiates you from generalist technicians.
Which industries sponsor Service Engineers most frequently?
Semiconductor equipment companies have the most acute current demand. Medical device manufacturers have the longest sponsorship history. Building automation and HVAC companies sponsor for commercial and industrial service. Data center operators are the fastest-growing category.
What is the career progression for a sponsored Service Engineer?
The path moves from service engineer to senior engineer to team lead to regional service manager to director of field service. Regional managers earn $110,000 to $155,000. Directors of service earn $145,000 to $220,000. Some engineers transition into applications engineering or product management.
How to find Service Engineer jobs with visa sponsorship?
To find Service Engineer jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Service Engineers are commonly hired by manufacturing companies, medical device firms, and industrial equipment manufacturers who frequently sponsor H-1B, TN visa, and other work visas. Focus your search on multinational corporations and growing tech companies that regularly need technical support specialists.