Assistant Operations Manager Jobs in Minnesota

The Role

We are looking for an Executive Assistant & Operations Manager who notices what needs attention and takes initiative. You see the next step, ask thoughtful questions, bring proposed solutions, and create structure around recurring work. When priorities shift—as they often do in real estate—you can adjust without losing track of the details.

This role supports the team’s agents, day-to-day business operations, client service, real estate transactions, events, and recurring marketing. Your first priority is keeping people, plans, and details on track. Marketing & design experience is a bonus.

What Success Looks Like

• Our agents can spend more time serving clients and less time chasing details or wondering what comes next.
• Deadlines, promises, client needs, and team priorities stay visible—and get handled before they become urgent.
• Repeatable work becomes easier through clear checklists, workflows, templates, and documented processes.
• The team knows where to find information, what comes next, and who is responsible for it.
• Clients feel informed, cared for, and confident throughout their experience with us.
• Marketing, client events, and everything we share feel planned, personal, and unmistakably ReRoot.

Core Responsibilities

Executive Support

• Help manage the team’s agents’ inboxes and calendars
• Prepare team meeting agendas.
• Identify scheduling conflicts, missing information, and upcoming needs before they become problems.
• Organize incoming business, recommend priorities, and keep the team clear on next steps.
• Track decisions, details, and commitments through completion.

Operations & Systems

• Evaluate current workflows and create simpler, clearer, and more dependable processes.
• Create and maintain checklists, templates, team standards, and our operations manual.
• Keep our database, digital files, vendor information, invoices, and basic bookkeeping organized and current.
• Keep team tools and records accurate, useful, and easy to find.
• Coordinate office supplies, errands, deliveries, and other day-to-day operational needs.

Client & Real Estate Coordination

• Coordinate new client and listing onboarding and gather the information the team needs.
• Support accepted contracts through closing by tracking documents, deadlines, and next steps.
• Prepare and send documents using team-approved templates and direction.
• Coordinate showings, inspections, vendors, and transaction appointments.
• Draft and edit client communication that is clear, accurate, and human.
• Document client information in CRM.
• Provide thoughtful client care through timely updates, mailings, gifts, and deliveries.

Marketing & Events

• Coordinate the recurring marketing calendar across email, social media, web, and print.
• Write and edit listing descriptions that help people see what makes a home special.
• Draft and edit newsletters, postcards, presentations, and other client-facing content.
• Create content, design, and manage social media accounts.
• Maintain a consistent ReRoot voice and brand, coordinating with the team or outside partners when specialized design or strategy is needed.
• Plan and execute client-appreciation events, including timelines, vendors, invitations, supplies, and follow-up.
• Support review requests, client outreach, and the small touches that help relationships last long after closing.

What You Bring

Relevant experience: You have at least two years of experience supporting a leader, managing projects, coordinating operations, or handling complex administrative work.

Initiative: You recognize needs early, move work forward independently, and know when to ask for input.

Systems thinking: You look for better ways to work and have improved a workflow, built a repeatable process, or documented how work gets done.

Prioritization and judgment: You can weigh urgency, impact, deadlines, and ownership when several things need attention at once without losing the details.

Communication: You write clearly and can adjust your tone for clients, vendors, and teammates.

Comfort with technology: You know Google Workspace, Microsoft Office, and Canva and are ready to learn databases, real estate platforms, project-management tools, AI, and design software.

A service-focused approach: You value accuracy, follow-through, discretion, and making the experience easier for the people around you.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person