Business Office Associate Jobs in Wisconsin
Business Office Associate jobs in Wisconsin concentrate in Milwaukee, Madison, and Green Bay, where healthcare networks, insurance carriers, and higher education institutions generate steady demand for billing, scheduling, and administrative coordination. Large employers with a lasting presence in the state include Froedtert Health, UW Health, and American Family Insurance, all of which hire business office associates at entry through senior levels. Medical billing compliance, patient account management, and insurance verification are the most in-demand specialties across Wisconsin listings. Scan the live roles below and apply to whichever ones fit.
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Business Assistant
Family Dental Care of Muskego is looking for an experienced Business Assistant to join our team.
We’re looking for someone who enjoys working with patients, stays organized in a busy office, and can help keep the front office running smoothly. Dental office experience is strongly preferred, and the ideal candidate will have 2–3 years of related experience.
Schedule
Monday: 7:30 AM–3:30 PM
Tuesday: 7:30 AM–4:30 PM
Wednesday: 7:30 AM–4:30 PM
Thursday: 6:30 AM–3:30 PM
Rotating Fridays: 7:00 AM–2:00 PM
What we’re looking for
The ideal candidate will have:
2–3 years of relevant experience
Previous dental office experience preferred
Experience with Dentrix
Strong customer service and communication skills
Excellent organization and attention to detail
The ability to manage multiple priorities in a busy front-office environment
A team-oriented attitude and willingness to support both patients and team members
About the role
As a Business Assistant, you’ll be an important part of the patient experience and day-to-day operations of the office. Responsibilities may include:
Greeting and checking in patients
Scheduling and rescheduling appointments
Answering phones and responding to patient questions
Verifying insurance benefits
Supporting treatment planning and patient financial discussions
Collecting patient payments
Maintaining accurate patient information
Using Dentrix for scheduling, charting, and other front-office functions
Helping the team maintain an organized and welcoming office environment
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.
More about the role
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
- Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front loaded education and training, providing you the opportunity to develop to your full potential
- Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
- Access to on-demand Daily Pay
Family Dental Care of Muskego
Family Dental Care of Muskego, like each Heartland Dental supported office, is unique to the community and the patients they serve.
Family Dental Care of Muskego is supported by Heartland Dental, allowing the office team to focus on providing patients with a positive dental experience while receiving non-clinical administrative support.
If you have dental front-office experience, enjoy working with people, and are looking for your next opportunity with a collaborative dental team, we’d love to hear from you.
Minimum Qualifications
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
Physical Requirements:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Availability to attend virtual training sessions (or in-person) periodically throughout the year
- As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
See All 26 Business Office Associate Jobs in Wisconsin
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Find JobsBusiness Office Associate Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Business Office Associate Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring



What Wisconsin Employers Look For
The qualifications that appear most often in business office associate jobs across Wisconsin.
- High school diploma or GED required, associate degree in business or healthcare administration preferred
- Proficiency in electronic health record and practice management software such as Epic or Meditech
- Working knowledge of medical billing, coding procedures, and insurance claim submission
- Strong data entry accuracy and experience managing accounts receivable or patient billing
- Effective written and verbal communication skills for patient and payer interactions
- Ability to handle confidential information in compliance with HIPAA privacy standards
Business Office Associate Jobs in Wisconsin: Frequently Asked Questions
How do you become a business office associate in Wisconsin?
Most business office associate roles in Wisconsin require a high school diploma at minimum, with employers in healthcare and insurance giving preference to candidates who hold an associate degree in business administration, health information management, or a related field. Wisconsin does not require a state-issued license for this role, but earning a Certified Professional Biller credential through the American Academy of Professional Coders or a comparable billing certification strengthens applications considerably, especially at hospital systems and large physician groups.
Which companies hire business office associates in Wisconsin?
Companies currently hiring business office associates in Wisconsin include Heartland Dental, School District of Waukesha, and The Auberge, per current listings on Migrate Mate as of September 2026. Wisconsin's concentration of regional health systems, insurance headquarters, and university medical centers means demand remains consistent across both large employers and multi-site physician practices.
Which Wisconsin cities have the most business office associate jobs?
Muskego, Waukesha, and Sheboygan account for the most business office associate openings in Wisconsin. Milwaukee leads because it anchors the state's largest healthcare networks and insurance carriers, while Madison's openings are driven by UW Health, state government offices, and a growing biotechnology sector, and Green Bay's demand reflects its regional hospital systems and expanding healthcare administration footprint.
Are there remote business office associate jobs in Wisconsin?
Yes, and more than most administrative roles, since billing, coding, and insurance verification work transfers well to remote setups. About 50% of business office associate openings tied to Wisconsin are remote or hybrid as of September 2026, reflecting growing employer comfort with off-site billing teams. The functions most commonly offered remotely are insurance claims processing, patient account follow-up, and prior authorization coordination.
How can I get hired as a business office associate in Wisconsin with little or no experience?
The most realistic entry path is applying for a patient access representative or medical receptionist role at a Wisconsin hospital or large physician practice, then moving into billing and account work once you understand the revenue cycle. Froedtert Health and UW Health both run structured on-the-job training programs for entry-level administrative staff. Completing a short medical billing certificate through Milwaukee Area Technical College or Madison College before applying gives candidates a measurable edge over other applicants without prior experience.
Where can I find and apply to business office associate jobs in Wisconsin?
You can find and apply to business office associate jobs in Wisconsin on Migrate Mate, which lists current openings from Wisconsin employers. Search the roles available, find the ones that match your background and location, and apply directly to the positions that fit.
See All 26 Business Office Associate Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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