Customer Service Management Jobs at Alliant Insurance Services with Visa Sponsorship
Alliant Insurance Services hires Customer Service Management professionals to lead client-facing operations across its insurance brokerage divisions. The company has a history of sponsoring work visas for qualified candidates in this function, making it a realistic target if you need employer sponsorship to work in the U.S.
See All Customer Service Management at Alliant Insurance Services JobsOverview
Showing 5 of 93+ Customer Service Management Jobs at Alliant Insurance Services jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 93+ Customer Service Management Jobs at Alliant Insurance Services
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management Jobs at Alliant Insurance Services.
Get Access To All JobsSUMMARY
Responsible for providing customer service and overall service of assigned customers and/or policies within Private Client Services. Supports Producer in soliciting of new business and identifies account rounding opportunities. Provides mentoring to staff to support immediate supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Foster and manage overall relationship with clients ensuring retention of business and high satisfaction
- Develop new business opportunities for existing clients and prospects
- Initiate renewal process for existing clients, and discuss and create renewal strategy
- Analyze and compare current exposures and develop renewal or new business specifications for marketing
- Conduct marketing, negotiate rates, and review quotes and coverages for competitiveness and accuracy
- Independently review policy and determine appropriate coverage; identify possible deficiencies
- Review and summarize marketing results and prepare proposals
- Finalize proposals and presentations
- Bind insurance coverage and prepare binders and/or delegate certificates issuance
- Review policies for accuracy and review contracts
- Prepare summaries and/or schedules of coverage for clients
- Review client accounting history, respond to accounting inquiries, correct discrepancies, and contact client on receivable collections
- Provide technical guidance to staff assisting with client needs or procedural issues
- Participate in the claims process as directed by management
- Notify Producer of pertinent information related to client retention
- Provide mentoring to staff to support immediate supervisor
- Collect fees, and reconcile and resolve any outstanding balances within 90 days of invoicing date
- Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information)
- Other duties as assigned
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor’s degree or equivalent combination of education and experience
Five (5) or more years related work experience
Valid insurance license
Must continue to meet Continuing Education requirements for license renewal
SKILLS
- Proficient in Microsoft Office Suite
- Knowledge of wide array of private client customizable coverages
- Excellent verbal and written communication skills
- Good problem solving and time management skills
- Good planning, organizational and prioritization skills
- Strong interpersonal skills
- Ability to build trust and de-escalate concerns
- Ability to work within a team and foster teamwork
- Ability to maintain confidentiality
We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the “Apply Now" button.
Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.
If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.
For more information on Alliant Insurance Service's benefits, click here.
SUMMARY
Responsible for providing customer service and overall service of assigned customers and/or policies within Private Client Services. Supports Producer in soliciting of new business and identifies account rounding opportunities. Provides mentoring to staff to support immediate supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Foster and manage overall relationship with clients ensuring retention of business and high satisfaction
- Develop new business opportunities for existing clients and prospects
- Initiate renewal process for existing clients, and discuss and create renewal strategy
- Analyze and compare current exposures and develop renewal or new business specifications for marketing
- Conduct marketing, negotiate rates, and review quotes and coverages for competitiveness and accuracy
- Independently review policy and determine appropriate coverage; identify possible deficiencies
- Review and summarize marketing results and prepare proposals
- Finalize proposals and presentations
- Bind insurance coverage and prepare binders and/or delegate certificates issuance
- Review policies for accuracy and review contracts
- Prepare summaries and/or schedules of coverage for clients
- Review client accounting history, respond to accounting inquiries, correct discrepancies, and contact client on receivable collections
- Provide technical guidance to staff assisting with client needs or procedural issues
- Participate in the claims process as directed by management
- Notify Producer of pertinent information related to client retention
- Provide mentoring to staff to support immediate supervisor
- Collect fees, and reconcile and resolve any outstanding balances within 90 days of invoicing date
- Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information)
- Other duties as assigned
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor’s degree or equivalent combination of education and experience
Five (5) or more years related work experience
Valid insurance license
Must continue to meet Continuing Education requirements for license renewal
SKILLS
- Proficient in Microsoft Office Suite
- Knowledge of wide array of private client customizable coverages
- Excellent verbal and written communication skills
- Good problem solving and time management skills
- Good planning, organizational and prioritization skills
- Strong interpersonal skills
- Ability to build trust and de-escalate concerns
- Ability to work within a team and foster teamwork
- Ability to maintain confidentiality
We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the “Apply Now" button.
Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.
If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.
For more information on Alliant Insurance Service's benefits, click here.
See all 93+ Customer Service Management at Alliant Insurance Services jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management at Alliant Insurance Services roles.
Get Access To All JobsTips for Finding Customer Service Management Jobs at Alliant Insurance Services Jobs
Frame Your Insurance Background for U.S. Standards
Customer service management in insurance brokerage involves compliance-aware client handling, not just team leadership. Translate your credentials into U.S. terms, noting any exposure to commercial lines, benefits administration, or carrier relationships that Alliant's divisions actively service.
Target Alliant's Regional Office Openings Strategically
Alliant operates across dozens of U.S. offices, and sponsorship willingness can vary by business unit. Focus your applications on specialty practice groups like employee benefits or risk management, where client service management roles carry clearer technical requirements that support a specialty occupation determination.
Confirm Sponsorship Willingness Before Accepting an Offer
Ask the recruiter directly whether the role is approved for H-1B or TN sponsorship before you reach offer stage. For TN visa candidates, confirm the role can be documented under a qualifying USMCA category, since customer service management titles can require specific framing to meet DOL standards.
Use Migrate Mate to Filter Verified Sponsorship Listings
Search Alliant Insurance Services on Migrate Mate to surface Customer Service Management openings that have a confirmed sponsorship track record. Filtering by visa type saves you from applying to roles where sponsorship has never been filed.
Prepare Your OPT Timeline Around Alliant's Hiring Cycle
If you're on F-1 OPT, map your authorization end date against USCIS's 60-day grace period and H-1B cap filing windows. Roles starting October 1 require an H-1B petition filed in March, so you need an offer confirmed no later than February to allow your employer time to prepare.
Build a Role-Specific Specialty Occupation Case Early
USCIS scrutinizes H-1B petitions for customer service roles in financial services. Work with your employer's immigration counsel before your offer letter is finalized to ensure the job description reflects degree-level requirements in a specific field, not generalized management duties.
Customer Service Management at Alliant Insurance Services jobs are hiring across the US. Find yours.
Find Customer Service Management at Alliant Insurance Services JobsFrequently Asked Questions
Does Alliant Insurance Services sponsor H-1B visas for Customer Service Managements?
Yes, Alliant Insurance Services has sponsored H-1B visas for roles in this function. Sponsorship is not guaranteed for every opening, and the company's willingness to file typically depends on the specific business unit and whether the role meets USCIS's specialty occupation criteria. Raising sponsorship directly with the recruiter early in the process is the most reliable way to confirm eligibility for a given position.
How do I apply for Customer Service Management jobs at Alliant Insurance Services?
Applications go through Alliant's careers portal, where you can filter by location and function. Before applying, review the job description carefully to confirm it aligns with your visa category. Migrate Mate lists Alliant's Customer Service Management openings with sponsorship context, which helps you prioritize roles where visa filing is a realistic outcome rather than an afterthought.
Which visa types are commonly used for Customer Service Management roles at Alliant Insurance Services?
H-1B is the most common nonimmigrant visa for this function at Alliant. F-1 OPT and CPT are also supported, making the company accessible to international students in the U.S. TN visas are available for Canadian and Mexican nationals whose roles can be documented under a qualifying USMCA professional category. The right visa depends on your nationality, current status, and how the role is defined in the offer.
What qualifications does Alliant Insurance Services expect for Customer Service Management roles?
Alliant typically looks for candidates with a bachelor's degree in business, finance, or a related field, combined with experience managing client service teams in an insurance or financial services environment. Familiarity with commercial lines, employee benefits, or brokerage operations strengthens your application. For H-1B purposes, the role needs to require a specific degree field, so a generic management background without insurance industry depth is harder to sponsor.
How long does the visa sponsorship process take for a Customer Service Management role at Alliant?
For H-1B sponsorship, your employer files the petition in March for an October 1 start date, so you need a confirmed offer by late February. USCIS standard processing takes three to five months, while premium processing returns a decision in about 15 business days. TN visas for Canadian nationals can be approved at the border on the same day. F-1 OPT is employer-independent, but STEM OPT extensions require E-Verify enrollment, which Alliant supports.
See which Customer Service Management at Alliant Insurance Services employers are hiring and sponsoring visas right now.
Search Customer Service Management at Alliant Insurance Services Jobs