Business Operations Jobs at Brex with Visa Sponsorship
Business Operations jobs at Brex involve driving financial infrastructure, vendor relationships, and cross-functional efficiency across its banking platform. The company has a track record of sponsoring work visas for operations talent, making it a viable target if you're navigating H-1B visa, OPT, or other work authorization pathways.
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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Disputes at Brex
The Disputes team plays a critical role in protecting both our customers and our business as Brex continues to scale. The team owns the back office case management of disputes, balancing strong financial outcomes for Brex and our customers. Our priority is to keep our customers happy and their businesses protected, while communicating vital information to our internal teams. We are responsible for delivering a strong customer experience, while simultaneously managing Brex's risk exposures. We work cross-functionally with the Risk, Compliance, Data, and Engineering teams to allow Brex to scale efficiently, keeping quality top of mind.
As part of the Disputes Team, you will be responsible for supporting the day to day queues and growing into an SME.
You will be able to identify Transaction Fraud and develop a deep understanding of Chargebacks, including Pre-Arbitration. You will establish yourself as an AI-Native user as we streamline the Disputes process through automation. To aid our customers, you will ensure cases are handled appropriately and communicate with internal stakeholders (including Fraud Operations, Customer Support, and Servicing) on cross functional efforts.
Beyond responsibilities within the scope of the core queue, you will engage in project work to improve workflows and the customer experience.
Where you'll work
This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
Responsibilities
- Become an SME for complex cases. This includes overriding AI and making decisions in day to day operations of Disputes, Pre-Arbitration and Re-Billing.
- Identify business inefficiencies and propose solutions to leadership.
- Own specific tooling improvements, which can include the feedback loop and the long term expertise of our AI functionality.
- Work with cross-functional teams to resolve complex issues and drive change through process improvements.
- Adhere to regulatory and legal requirements.
Requirements
- Proven ability to navigate ambiguity and bring clarity to complex disputes
- Ability to thrive in a fast-paced environment while successfully adapting to change
- Proven ability to work with cross-functional teams as well as independently
- Excellent communication and writing skills, with the ability to lead the standard of case documentation and present insights to leadership
- Ability and motivation to become AI-Native
- Must be willing to work in office 3 days per week on Monday, Wednesday, and Thursday
Bonus points
- Strong understanding of Salesforce
- Experience in data tools such as Looker or Hex
- Deep understanding of Mastercard Chargebacks
Compensation
The expected salary range for this role is $58,700 - $73,375. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
Why join us
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Disputes at Brex
The Disputes team plays a critical role in protecting both our customers and our business as Brex continues to scale. The team owns the back office case management of disputes, balancing strong financial outcomes for Brex and our customers. Our priority is to keep our customers happy and their businesses protected, while communicating vital information to our internal teams. We are responsible for delivering a strong customer experience, while simultaneously managing Brex's risk exposures. We work cross-functionally with the Risk, Compliance, Data, and Engineering teams to allow Brex to scale efficiently, keeping quality top of mind.
As part of the Disputes Team, you will be responsible for supporting the day to day queues and growing into an SME.
You will be able to identify Transaction Fraud and develop a deep understanding of Chargebacks, including Pre-Arbitration. You will establish yourself as an AI-Native user as we streamline the Disputes process through automation. To aid our customers, you will ensure cases are handled appropriately and communicate with internal stakeholders (including Fraud Operations, Customer Support, and Servicing) on cross functional efforts.
Beyond responsibilities within the scope of the core queue, you will engage in project work to improve workflows and the customer experience.
Where you'll work
This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
Responsibilities
- Become an SME for complex cases. This includes overriding AI and making decisions in day to day operations of Disputes, Pre-Arbitration and Re-Billing.
- Identify business inefficiencies and propose solutions to leadership.
- Own specific tooling improvements, which can include the feedback loop and the long term expertise of our AI functionality.
- Work with cross-functional teams to resolve complex issues and drive change through process improvements.
- Adhere to regulatory and legal requirements.
Requirements
- Proven ability to navigate ambiguity and bring clarity to complex disputes
- Ability to thrive in a fast-paced environment while successfully adapting to change
- Proven ability to work with cross-functional teams as well as independently
- Excellent communication and writing skills, with the ability to lead the standard of case documentation and present insights to leadership
- Ability and motivation to become AI-Native
- Must be willing to work in office 3 days per week on Monday, Wednesday, and Thursday
Bonus points
- Strong understanding of Salesforce
- Experience in data tools such as Looker or Hex
- Deep understanding of Mastercard Chargebacks
Compensation
The expected salary range for this role is $58,700 - $73,375. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
See all Business Operations Jobs at Brex
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Business Operations Jobs at Brex.
Get Access To All JobsTips for Finding Business Operations Jobs at Brex
Frame your credentials around fintech operations
Brex evaluates Business Operations candidates on their ability to work within regulated financial environments. Tailor your resume to highlight experience with financial controls, vendor management, or process optimization in banking or payments contexts before applying.
Confirm your OPT timeline before outreach
If you're on F-1 OPT, verify your remaining authorized period against Brex's typical hiring cycle. Roles in Business Operations often involve multi-stage interviews, so starting with six or fewer months of OPT remaining creates a tight window before you'd need H-1B cap-subject filing.
Target roles that align with H-1B specialty occupation criteria
Not every Business Operations title at a fintech company qualifies as a specialty occupation under USCIS standards. Focus on roles requiring a specific bachelor's degree in business, finance, or a related field, since generalist operations titles can attract extra USCIS scrutiny at the petition stage.
Use Migrate Mate to surface active Brex openings
Business Operations roles at Brex open and close quickly. Use Migrate Mate to filter for current Brex postings that explicitly support visa sponsorship, so you're applying to live roles rather than chasing listings that have already been filled internally.
Clarify sponsorship scope during the offer stage
When Brex extends an offer, ask your recruiter whether sponsorship covers initial H-1B filing, PERM labor certification, and Green Card processing, or only cap-subject petitions. Business Operations hires sometimes assume full sponsorship but receive only OPT-to-H-1B bridge support.
Account for DOL prevailing wage timing in your planning
Brex must file a Labor Condition Application with the DOL before your H-1B petition reaches USCIS. Factor this into your start date expectations, particularly if you're transitioning from a grace period, since LCA certification typically adds one to two weeks to the overall filing timeline.
Frequently Asked Questions
Does Brex sponsor H-1B visas for Business Operations?
Yes, Brex sponsors H-1B visas for Business Operations roles. The key factor is whether the specific position qualifies as a specialty occupation under USCIS standards, meaning it requires a bachelor's degree or higher in a directly related field. Roles with clear ties to finance, financial operations, or business analysis tend to meet this threshold more reliably than broadly scoped generalist titles.
How do I apply for Business Operations jobs at Brex?
Apply through Brex's careers page or use Migrate Mate to browse current Business Operations openings at Brex that support visa sponsorship. Before applying, confirm the role matches your visa category and that your authorization timeline accommodates a multi-stage interview process. Tailoring your application to Brex's fintech and financial services context strengthens your candidacy significantly.
Which visa types does Brex commonly use for Business Operations hires?
Brex sponsors H-1B visas for full-time Business Operations hires and supports F-1 OPT and CPT for students and recent graduates. For candidates on TN visa status, certain business-related roles may qualify depending on the specific job duties and degree alignment. Longer-term, Brex also sponsors EB-2 and EB-3 immigrant visa categories for eligible employees pursuing permanent residence.
What qualifications does Brex expect for Business Operations roles?
Brex typically looks for candidates with a bachelor's degree in business, finance, economics, or a related field, paired with hands-on experience in operations, process improvement, or cross-functional project management. For visa sponsorship purposes, the degree must align directly with the role's core duties. Familiarity with financial services workflows, regulatory environments, or fintech infrastructure strengthens both your application and your H-1B petition's specialty occupation standing.
How do I time my application around Brex's H-1B sponsorship process?
H-1B cap-subject petitions can only be filed once per year, with USCIS opening registration in March for an October 1 start date. If you're targeting a Business Operations role at Brex on OPT, aim to have an offer in place well before March so Brex can participate in the lottery on your behalf. Missing the registration window means waiting a full year, so early engagement with the recruiting team is essential.