Office Manager Jobs in Massachusetts

Location: CHA Cambridge Birth Center

Category: Professional and Management

Department: CHA Cambridge Birth Center

Job Type: Full time

Union Name: Non Union

Length Of Shift(s) In Hours: 8 hours

Shift Start + End Times: 8:00am - 4:30pm

Hours/Week: 40.00

Weekend Requirements: No

Holiday Requirements: No

On Call Requirements: No

About the CHA Birth Center

Cambridge Health Alliance (CHA) is a nationally recognized, award-winning health system proudly serving the communities of Boston’s metro-north region. As a leader in community-based care, CHA is committed to delivering high-quality, equitable, and culturally responsive care to every patient, regardless of background or circumstance.

At the CHA Birth Center, we offer exceptional perinatal care to expectant parents with low-risk pregnancies. Our interdisciplinary team works to support individuals and families from diverse backgrounds, ensuring that everyone feels comfortable and supported throughout their journey—prenatally, during labor and delivery, and into the postpartum period. We are proud of our welcoming, inclusive, and culturally responsive approach to care.

Position Summary

The Office Manager is responsible for overseeing the day-to-day administrative operations of the Cambridge Birth Center. This role manages a broad range of complex functions, including staff support, departmental logistics, payroll administration, vendor coordination, purchasing, and operational improvement initiatives. The successful candidate will play a key role in ensuring smooth and efficient department operations while maintaining a high level of professionalism and confidentiality.

Key Responsibilities

• Provide oversight and support for administrative staff, workflows, scheduling, and departmental logistics.
• Coordinate and implement operational improvement projects to enhance efficiency and effectiveness.
• Manage office equipment maintenance, repairs, upgrades, and inventory in collaboration with CHA Information Technology and other departments.
• Coordinate departmental support services, including IT requests, office supply purchasing, and vendor service requests.
• Collect, review, submit, and maintain weekly payroll reports to ensure timely and accurate payroll processing.
• Maintain strict confidentiality when handling sensitive employee, patient, and departmental information.
• Coordinate meeting room scheduling and ensure appropriate use of departmental space.
• Maintain departmental files and records, including physician files when applicable.
• Manage calendars, appointments, meetings, agendas, and meeting reminders for department personnel.
• Prepare purchase requisitions, check requests, vendor payments, and employee reimbursements, ensuring timely processing and follow-up.
• Perform additional administrative and operational duties as assigned.

Qualifications

• High School Diploma or equivalent. Bachelor's degree preferred.
• Administrative experience in executive office and/or health care service industry or public health.
• A minimum of three (3) years experience in office management, support, and supervision.
• Bilingual in Portuguese, Spanish or Haitian Creole is a plus.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.