Sales Operations Manager Jobs in New York
Sales Operations Manager jobs in New York are among the most active in the country, concentrated in financial services, media, technology, and enterprise software across a range of seniority levels from analyst-track coordinators to senior directors. The largest hiring activity runs through New York City, with additional demand in White Plains and Melville from suburban headquarters and regional offices. Established employers with consistent presence include Bloomberg, IBM, and Pfizer, with strong demand for CRM administration, revenue analytics, and go-to-market process design. Find a role that fits below and apply directly.
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INTRODUCTION
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
ROLE AND RESPONSIBILITIES
We are looking for a driven and analytically minded Sr. Field Sales Operations Manager to join Sprinklr's Revenue Operations team. In this high-impact role, you will be the operational backbone of our America’s sales organization — business partnering with our Divisional Vice Presidents and helping them shape their strategy to succeed in their business. Through optimizing processes, enabling data-driven decisions, and ensuring our field have the tools, insights, and systems, you will play a pivotal role in shaping our future. You will partner closely with Sales, Finance, Marketing, and Customer Success to scale revenue operations in support of Sprinklr's continued growth.
Key Responsibilities
Regional Sales Strategy & Execution
- Partner with AMER leadership to develop our field strategy for the region and alignment with our global team. This includes driving forecast calls, driving pipeline creation strategies, hygiene, accuracy, and discipline within our CRM.
- Design, document, and continuously improve end-to-end sales processes — from lead handoff to close — aligned to Sprinklr's enterprise SaaS motion.
- Lead weekly, monthly, and quarterly business review (QBR) preparation and reporting cadences.
- Oversee our sales operating cadence matches our needs.
Revenue Analytics & Forecasting
- Collaborate with our Analytics team to uplevel our dashboards and/or create your own dashboards in PowerBI or Salesforce to surface actionable insights on pipeline, ARR, churn, win rates, and quota attainment.
- Support annual planning for territory design, quota setting, and headcount modeling in collaboration with Finance and Sales Leadership.
- Monitor and analyze key SaaS metrics: ARR, NARR, Churn, and more.
Systems & Tools Enablement
- Own and administer the sales tech stack including Salesforce CRM, Outreach, Clari, Gong, and other RevOps tools.
- Identify, evaluate, and implement new technologies that improve seller productivity and pipeline visibility.
- Ensure data integrity across systems and lead ongoing CRM hygiene initiatives.
Cross-Functional Collaboration
- Act as a strategic partner to Sales, Marketing, Customer Success, and Finance to align go-to-market strategy with operational execution.
- Work with Sales Enablement to identify training gaps and support onboarding of new Account Executives and SDRs.
- Collaborate with Deal Desk and Legal on complex enterprise deal structures, approvals, and CPQ processes.
BASIC QUALIFICATIONS
Required Qualifications
- 6+ years of experience in Sales Operations, Revenue Operations, or Business Operations at a B2B SaaS company.
- Demonstrated expertise with Salesforce CRM (admin-level experience strongly preferred).
- Proven ability to build executive-level reports and dashboards; proficiency in Tableau, Looker, or similar BI tools.
- Strong analytical mindset with experience in quota setting, territory planning, and funnel analysis.
- Excellent project management skills with the ability to manage multiple priorities in a fast-moving environment.
- Outstanding verbal and written communication skills; comfortable presenting to senior leadership.
PREFERRED QUALIFICATIONS
- Experience supporting enterprise and strategic sales motions, including complex multi-stakeholder deal cycles.
- Familiarity with tools such as Clari, Outreach, Gong, ZoomInfo, or Lean Data.
- Background working within a Unified-CXM, social media, or marketing technology environment.
- Experience with CPQ tools (Salesforce CPQ / Conga) and deal desk processes.
- Bachelor's degree in Business, Finance, or a related field; MBA a plus.
- Experience leveraging AI in your day to day to uplevel our processes.
COMPENSATION RANGE
$146,000 - $244,000
The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
INTRODUCTION
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
ROLE AND RESPONSIBILITIES
We are looking for a driven and analytically minded Sr. Field Sales Operations Manager to join Sprinklr's Revenue Operations team. In this high-impact role, you will be the operational backbone of our America’s sales organization — business partnering with our Divisional Vice Presidents and helping them shape their strategy to succeed in their business. Through optimizing processes, enabling data-driven decisions, and ensuring our field have the tools, insights, and systems, you will play a pivotal role in shaping our future. You will partner closely with Sales, Finance, Marketing, and Customer Success to scale revenue operations in support of Sprinklr's continued growth.
Key Responsibilities
Regional Sales Strategy & Execution
- Partner with AMER leadership to develop our field strategy for the region and alignment with our global team. This includes driving forecast calls, driving pipeline creation strategies, hygiene, accuracy, and discipline within our CRM.
- Design, document, and continuously improve end-to-end sales processes — from lead handoff to close — aligned to Sprinklr's enterprise SaaS motion.
- Lead weekly, monthly, and quarterly business review (QBR) preparation and reporting cadences.
- Oversee our sales operating cadence matches our needs.
Revenue Analytics & Forecasting
- Collaborate with our Analytics team to uplevel our dashboards and/or create your own dashboards in PowerBI or Salesforce to surface actionable insights on pipeline, ARR, churn, win rates, and quota attainment.
- Support annual planning for territory design, quota setting, and headcount modeling in collaboration with Finance and Sales Leadership.
- Monitor and analyze key SaaS metrics: ARR, NARR, Churn, and more.
Systems & Tools Enablement
- Own and administer the sales tech stack including Salesforce CRM, Outreach, Clari, Gong, and other RevOps tools.
- Identify, evaluate, and implement new technologies that improve seller productivity and pipeline visibility.
- Ensure data integrity across systems and lead ongoing CRM hygiene initiatives.
Cross-Functional Collaboration
- Act as a strategic partner to Sales, Marketing, Customer Success, and Finance to align go-to-market strategy with operational execution.
- Work with Sales Enablement to identify training gaps and support onboarding of new Account Executives and SDRs.
- Collaborate with Deal Desk and Legal on complex enterprise deal structures, approvals, and CPQ processes.
BASIC QUALIFICATIONS
Required Qualifications
- 6+ years of experience in Sales Operations, Revenue Operations, or Business Operations at a B2B SaaS company.
- Demonstrated expertise with Salesforce CRM (admin-level experience strongly preferred).
- Proven ability to build executive-level reports and dashboards; proficiency in Tableau, Looker, or similar BI tools.
- Strong analytical mindset with experience in quota setting, territory planning, and funnel analysis.
- Excellent project management skills with the ability to manage multiple priorities in a fast-moving environment.
- Outstanding verbal and written communication skills; comfortable presenting to senior leadership.
PREFERRED QUALIFICATIONS
- Experience supporting enterprise and strategic sales motions, including complex multi-stakeholder deal cycles.
- Familiarity with tools such as Clari, Outreach, Gong, ZoomInfo, or Lean Data.
- Background working within a Unified-CXM, social media, or marketing technology environment.
- Experience with CPQ tools (Salesforce CPQ / Conga) and deal desk processes.
- Bachelor's degree in Business, Finance, or a related field; MBA a plus.
- Experience leveraging AI in your day to day to uplevel our processes.
COMPENSATION RANGE
$146,000 - $244,000
The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
See All 308+ Sales Operations Manager Jobs in New York
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Find Sales Operations Manager JobsSales Operations Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Sales Operations Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Finish Line42
- AutoZone26
- CVS Health20
- TikTok9
- KeyBank8
Top Industries Hiring
- Retail79
- Technology & Software75
- Automotive31
- Healthcare & Medical Services24
- Banking & Financial Services22
What New York Employers Look For
The qualifications that appear most often in sales operations manager jobs across New York.
- Bachelor's degree in business, finance, or a related field required by most New York employers
- Three or more years of experience in sales operations, revenue operations, or a closely related role
- Proficiency with CRM platforms such as Salesforce, which dominates New York enterprise sales environments
- Demonstrated ability to build and maintain sales forecasting models and pipeline reporting dashboards
- Experience partnering with go-to-market, finance, and marketing teams on quota and territory planning
- Strong command of Excel or Google Sheets for data analysis, with BI tool exposure a frequent plus
Sales Operations Manager Jobs in New York: Frequently Asked Questions
How do you become a sales operations manager in New York?
There is no state-issued license or New York-specific credential required to work as a sales operations manager. Most hiring managers expect a bachelor's degree in business, finance, or a related field plus several years in a sales support, analyst, or coordinator role. Building Salesforce administrator certification and experience with New York-heavy industries like financial services or media technology strengthens a candidacy considerably in this market.
How much do sales operations managers make in New York?
Sales operations managers in New York earn a median of about $217,640 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $107,670 for the lowest 10% to over $378,910 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire sales operations managers in New York?
Employers hiring sales operations managers in New York right now include Finish Line, AutoZone, and CVS Health, based on current listings on Migrate Mate as of June 2026. New York's density of financial services firms, enterprise technology companies, and global media headquarters means openings appear consistently across a wide range of industries rather than clustering in one sector.
Which New York cities have the most sales operations manager jobs?
New York, Brooklyn, and Albany account for the largest share of sales operations manager openings in New York. New York City drives the majority of demand given its concentration of enterprise headquarters in finance, technology, and media, while suburban hubs like White Plains and Melville generate openings from regional corporate offices and distribution-focused organizations anchored outside the five boroughs.
Are there remote sales operations manager jobs in New York?
Yes, and more than most fields. About 17% of sales operations manager openings tied to New York are remote or hybrid as of June 2026, reflecting the desk-based and analytical nature of the work. Responsibilities like CRM administration, reporting, and process documentation translate well to remote arrangements, while quota-setting sessions and cross-functional planning meetings are most often conducted in a hybrid format.
How can I get hired as a sales operations manager in New York with little or no experience?
The most realistic entry path is through a sales analyst, sales coordinator, or revenue operations associate role, all of which appear regularly at New York's large financial services firms, enterprise software companies, and media organizations. Earning a Salesforce administrator certification before applying signals readiness without requiring a long resume. New York employers including Bloomberg and large consulting firms sometimes recruit through rotational business operations programs that place candidates directly into sales operations functions.
Where can I find and apply to sales operations manager jobs in New York?
You can find and apply to sales operations manager jobs in New York on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and apply directly to the ones that match.
See All 308+ Sales Operations Manager Jobs in New York
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