Service Operations Manager Jobs in Wisconsin
Service Operations Manager jobs in Wisconsin are in steady demand, concentrated in manufacturing, healthcare systems, logistics, and financial services, with openings at every level from frontline operations leads to multi-site directors. Milwaukee, Madison, and Green Bay drive the bulk of hiring, anchored by employers such as Kohl's, Advocate Aurora Health, and SC Johnson. The most sought-after specialties in Wisconsin are supply chain operations, field service coordination, and healthcare operations management. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 6+ Service Operations Manager jobs
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- An excellent retirement savings plan with a high employer contribution.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Madison, WI location in the Cancer Diagnostics division. Abbott's Cancer Diagnostics business was established through the acquisition of Exact Sciences', bringing together Abbott's global diagnostics leadership with Exact Sciences' expertise in cancer screening and diagnostic testing. Together, we're advancing the early detection of cancer and improving outcomes for patients through innovative, accessible testing solutions. Our combined portfolio and reach allow us to bring life-changing diagnostic technology to more patients, providers, and health systems worldwide.
As the Sr. Manager, Service Operations, you’ll have the chance to lead and oversee a portfolio of patient- and provider-support services, including blood sample collection, while partnering across the organization to operationalize new services, maintain quality and performance, and support new product launches.
What You’ll Work On
- Partner with service designers and cross-functional teams to develop and operationalize new services that support pipeline products and new product launches, including standard operating procedures, quality measures, and implementation plans.
- Provide operational oversight for a portfolio of patient- and provider-support services, including blood sample collection; monitor service performance, dashboards, SLAs, audits, and quality metrics, and lead interventions and change management when issues arise.
- Manage third-party service vendors and serve as a key point of contact for internal requirements and vendor coordination, including contracts, negotiations, invoicing, service-level agreements, and ongoing operational performance.
- Coordinate service data collection and customer feedback with Voice of Customer teams, using qualitative and quantitative insights to identify opportunities, resolve service issues, and continuously improve the customer experience.
- Build strong relationships with senior leaders and enabling functions across a complex matrix organization while leading, developing, and supporting the team through clear priorities, delegation, performance feedback, training, and a culture of accountability and inclusion.
Required Qualifications
- Bachelor’s degree in Design, Marketing, Business, Life Sciences, Engineering, or related field.
- 8+ years of experience working in service operations, product management, or program management.
- Experience leading teams directly and/or indirectly.
- Demonstrated strong understanding of the current service landscape in the related healthcare market.
- Demonstrated ability to perform the essential duties of the position with or without accommodation.
- Authorization to work in the United States without sponsorship
Preferred Qualifications
- Extensive experience using problem-solving, organizational, and analytical skills to evolve service offerings based on research, data, and industry trends.
- Extensive experience partnering with enabling functions such as IT, Finance, Operations, Compliance, Regulatory, and Legal.
- Demonstrated experience managing complex systems and proficiency with management platforms, dashboards, and operations command centers.
- Experience in healthcare, wellness, or digital health.
- Experience with both customer-facing operations and supporting “backstage” functions.
- Experience with both B2C and B2B products and/or services.
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an
Equal Opportunity Employer, committed to employee diversity.
Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.
The base pay for this position is $129,300.00 – $258,700.00. In specific locations, the pay range may vary from the range posted.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- An excellent retirement savings plan with a high employer contribution.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Madison, WI location in the Cancer Diagnostics division. Abbott's Cancer Diagnostics business was established through the acquisition of Exact Sciences', bringing together Abbott's global diagnostics leadership with Exact Sciences' expertise in cancer screening and diagnostic testing. Together, we're advancing the early detection of cancer and improving outcomes for patients through innovative, accessible testing solutions. Our combined portfolio and reach allow us to bring life-changing diagnostic technology to more patients, providers, and health systems worldwide.
As the Sr. Manager, Service Operations, you’ll have the chance to lead and oversee a portfolio of patient- and provider-support services, including blood sample collection, while partnering across the organization to operationalize new services, maintain quality and performance, and support new product launches.
What You’ll Work On
- Partner with service designers and cross-functional teams to develop and operationalize new services that support pipeline products and new product launches, including standard operating procedures, quality measures, and implementation plans.
- Provide operational oversight for a portfolio of patient- and provider-support services, including blood sample collection; monitor service performance, dashboards, SLAs, audits, and quality metrics, and lead interventions and change management when issues arise.
- Manage third-party service vendors and serve as a key point of contact for internal requirements and vendor coordination, including contracts, negotiations, invoicing, service-level agreements, and ongoing operational performance.
- Coordinate service data collection and customer feedback with Voice of Customer teams, using qualitative and quantitative insights to identify opportunities, resolve service issues, and continuously improve the customer experience.
- Build strong relationships with senior leaders and enabling functions across a complex matrix organization while leading, developing, and supporting the team through clear priorities, delegation, performance feedback, training, and a culture of accountability and inclusion.
Required Qualifications
- Bachelor’s degree in Design, Marketing, Business, Life Sciences, Engineering, or related field.
- 8+ years of experience working in service operations, product management, or program management.
- Experience leading teams directly and/or indirectly.
- Demonstrated strong understanding of the current service landscape in the related healthcare market.
- Demonstrated ability to perform the essential duties of the position with or without accommodation.
- Authorization to work in the United States without sponsorship
Preferred Qualifications
- Extensive experience using problem-solving, organizational, and analytical skills to evolve service offerings based on research, data, and industry trends.
- Extensive experience partnering with enabling functions such as IT, Finance, Operations, Compliance, Regulatory, and Legal.
- Demonstrated experience managing complex systems and proficiency with management platforms, dashboards, and operations command centers.
- Experience in healthcare, wellness, or digital health.
- Experience with both customer-facing operations and supporting “backstage” functions.
- Experience with both B2C and B2B products and/or services.
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an
Equal Opportunity Employer, committed to employee diversity.
Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.
The base pay for this position is $129,300.00 – $258,700.00. In specific locations, the pay range may vary from the range posted.
See All 6 Service Operations Manager Jobs in Wisconsin
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Find JobsService Operations Manager Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Service Operations Manager Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Construction & Real Estate
What Wisconsin Employers Look For
The qualifications that appear most often in service operations manager jobs across Wisconsin.
- Bachelor's degree in business administration, operations management, or a related field
- Three or more years of progressively responsible operations or service management experience
- Demonstrated experience managing cross-functional teams in a manufacturing, healthcare, or logistics environment
- Proficiency with ERP systems and operations performance reporting tools
- Strong knowledge of lean operations principles, continuous improvement, or Six Sigma methodologies
- Excellent communication and stakeholder coordination skills across multiple departments or sites
Service Operations Manager Jobs in Wisconsin: Frequently Asked Questions
How do you become a service operations manager in Wisconsin?
Most Wisconsin employers expect a bachelor's degree in business, operations management, or a related discipline, though candidates with an associate degree and substantial field experience are competitive in manufacturing and logistics. Wisconsin does not require a state-issued license specifically for service operations managers. The practical path is to move into supervisory roles within operations, logistics, or a service function, then build credentials such as a Lean Six Sigma certification or a Project Management Professional designation to stand out.
How much do service operations managers make in Wisconsin?
Service operations managers in Wisconsin earn a median of about $118,730 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $59,540 for the lowest 10% to over $247,560 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Wisconsin?
Employers hiring service operations managers in Wisconsin right now include Abbott, ATSNUC, and Zimbrick, based on current listings on Migrate Mate as of September 2026. Wisconsin's strong manufacturing base, regional healthcare systems, and national retail and distribution headquarters make it a consistent source of operations management openings year-round.
Which Wisconsin cities have the most service operations manager jobs?
Madison, Kenosha, and Manitowoc have the most service operations manager openings in Wisconsin. Milwaukee leads because of its dense concentration of manufacturing headquarters, healthcare networks, and financial services firms, while Madison's government, university, and tech-adjacent employers add consistent volume, and Green Bay's food processing and logistics operations sustain demand in the northeastern part of the state.
Are there remote service operations manager jobs in Wisconsin?
Yes, but they're relatively limited. About 25% of service operations manager openings tied to Wisconsin are remote or hybrid as of September 2026, reflecting the fact that much of the role involves on-site team oversight, vendor coordination, and facility-level accountability. The portions of the role most likely to be performed remotely are reporting, strategic planning, and vendor or contract management functions.
How can I get hired as a service operations manager in Wisconsin with little or no experience?
The most realistic entry path is moving into an operations coordinator, team lead, or assistant manager role within a Wisconsin manufacturer, regional healthcare system, or logistics company, then building toward a full operations manager title. Large Wisconsin employers such as Advocate Aurora Health and regional distribution centers frequently hire operations associates and department leads who grow into manager roles. Earning a Lean Six Sigma Yellow or Green Belt certification while in an entry-level position gives candidates a measurable edge in Wisconsin's manufacturing and supply chain job market.
Where can I find and apply to service operations manager jobs in Wisconsin?
Migrate Mate lists current service operations manager openings in Wisconsin. Search the roles available, find the ones that match your experience and location preference, and apply directly to the positions that fit. No signup is required to see the listings.
See All 6 Service Operations Manager Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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