Account Director Jobs in New York
Account Director jobs in New York sit at the center of one of the most active markets in the country, with demand concentrated in advertising, media, public relations, financial services, and technology. Most hiring is clustered in Manhattan, Brooklyn, and Stamford, where agencies and brands including WPP, Publicis Groupe, and IPG maintain large teams. The most in-demand specialties are digital account management, integrated marketing, and B2B client services, with openings at every level from junior account supervisor through senior account director. Find a role that fits below and apply directly.
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Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
The Account Direcotrt II develops and manages strategic customer relationships within Large Enterprise accounts, driving revenue growth through the sale of Lumen's technology solutions. This role focuses on financial services clients, including banking and capital markets organizations, helping customers address digital transformation, security, compliance, and modernization initiatives. Responsibilities include executing account strategies, identifying growth opportunities, managing forecasts and sales pipelines, and delivering a consultative customer experience that drives retention and business expansion.
The Main Responsibilities
- Experience supporting large financial services clients (e.g., banking or capital markets), including navigating complex and regulated environments
- Develop and maintain strategic relationships with existing and acquired customers to drive retention and growth
- Create comprehensive account plans and strategies to win new business and expand existing accounts
- Identify, bid on, negotiate, and close new sales opportunities to meet or exceed revenue targets
- Execute cross-sell and up-sell initiatives to increase overall customer spend
- Provide accurate and detailed weekly sales forecasts of pipeline opportunities
- Advise sales management on customer trends, organizational changes, and recommend strategic actions
- Demonstrate and leverage deep knowledge of the company's full product and service portfolio
- Manage end-to-end account responsibilities, including solution design, configuration, and order processing
- Oversee service delivery, performance management, and revenue recognition to ensure customer satisfaction
- Balance strategic vision with tactical execution to drive value and competitive positioning
- Bachelor's Degree and or/applicable experience
What We Look For in a Candidate
- Bachelor's Degree and or/applicable experience
- Experience supporting large financial services clients (e.g., banking or capital markets), including navigating complex and regulated environments, is a plus
- Requires at least 50% or more of time conducting sales activities outside of the office. Some international travel is required
- 10+ years of industry / technical sales experience
- Business Outcome Selling Expertise
- Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close
- Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction
- Proficient in MS office products: Outlook, Word, Excel, and PowerPoint
- Must be experienced with Salesforce.com
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$134,400 - $154,600 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$141,200 - $162,300 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$147,900 - $170,000 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
What to Expect Next
Requisition #: 344007
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
The Account Direcotrt II develops and manages strategic customer relationships within Large Enterprise accounts, driving revenue growth through the sale of Lumen's technology solutions. This role focuses on financial services clients, including banking and capital markets organizations, helping customers address digital transformation, security, compliance, and modernization initiatives. Responsibilities include executing account strategies, identifying growth opportunities, managing forecasts and sales pipelines, and delivering a consultative customer experience that drives retention and business expansion.
The Main Responsibilities
- Experience supporting large financial services clients (e.g., banking or capital markets), including navigating complex and regulated environments
- Develop and maintain strategic relationships with existing and acquired customers to drive retention and growth
- Create comprehensive account plans and strategies to win new business and expand existing accounts
- Identify, bid on, negotiate, and close new sales opportunities to meet or exceed revenue targets
- Execute cross-sell and up-sell initiatives to increase overall customer spend
- Provide accurate and detailed weekly sales forecasts of pipeline opportunities
- Advise sales management on customer trends, organizational changes, and recommend strategic actions
- Demonstrate and leverage deep knowledge of the company's full product and service portfolio
- Manage end-to-end account responsibilities, including solution design, configuration, and order processing
- Oversee service delivery, performance management, and revenue recognition to ensure customer satisfaction
- Balance strategic vision with tactical execution to drive value and competitive positioning
- Bachelor's Degree and or/applicable experience
What We Look For in a Candidate
- Bachelor's Degree and or/applicable experience
- Experience supporting large financial services clients (e.g., banking or capital markets), including navigating complex and regulated environments, is a plus
- Requires at least 50% or more of time conducting sales activities outside of the office. Some international travel is required
- 10+ years of industry / technical sales experience
- Business Outcome Selling Expertise
- Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close
- Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction
- Proficient in MS office products: Outlook, Word, Excel, and PowerPoint
- Must be experienced with Salesforce.com
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$134,400 - $154,600 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$141,200 - $162,300 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$147,900 - $170,000 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
What to Expect Next
Requisition #: 344007
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
See All 97 Account Director Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Account Director JobsAccount Director Jobs by City in New York
Where New York roles are concentrated, by current openings.
Account Director Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Science & Research
- Marketing & Advertising
- Consulting & Professional Services
- Education
What New York Employers Look For
The qualifications that appear most often in account director jobs across New York.
- Bachelor's degree in marketing, communications, business, or a related field
- Five or more years of client-facing account management experience in an agency or brand setting
- Demonstrated ability to manage multi-million-dollar client budgets and revenue targets
- Experience leading cross-functional teams across creative, strategy, and media disciplines
- Strong presentation and negotiation skills for senior-level client and stakeholder communication
- Proficiency with project management and CRM platforms such as Salesforce, Asana, or Workfront
Account Director Jobs in New York: Frequently Asked Questions
How do you become a account director in New York?
Account director roles in New York do not require a state-issued license, but most employers expect a bachelor's degree in marketing, communications, or business alongside a progressive agency or brand background. The typical path runs from account coordinator or assistant account executive through account manager or supervisor before reaching the director level. Building a client roster in New York's advertising, media, or financial services sectors and earning certifications such as Google Marketing Platform or HubSpot credentials can accelerate the progression.
How much do account directors make in New York?
Account directors in New York earn a median of about $92,190 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $45,750 for the lowest 10% to over $174,820 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire account directors in New York?
Employers hiring account directors in New York right now include OpenAI, WE Communications, and Lumen, based on current listings on Migrate Mate as of November 2026. New York's dense concentration of global agency holding companies, media conglomerates, and financial brands means account director roles turn over regularly across both large networks and independent shops.
Which New York cities have the most account director jobs?
New York, Manhattan, and Brooklyn have the most account director openings in New York. Manhattan accounts for the bulk of demand because the world's largest advertising agencies, media companies, and financial services firms are headquartered there, while Brooklyn has grown as a hub for independent agencies and tech-forward brands, and Stamford draws overflow from New York City-based holding companies with Connecticut offices.
Are there remote account director jobs in New York?
Yes, and more than most client-service fields, because account directors in advertising and marketing spend much of their time in meetings and on calls that translate well to remote formats. About 98% of account director openings tied to New York are remote or hybrid as of November 2026, with the fully remote opportunities most common in digital marketing, SaaS, and B2B technology accounts where in-person client contact is less frequent.
How can I get hired as a account director in New York with little or no experience?
The most realistic entry path is through an account coordinator or junior account executive role at one of New York's mid-size independent agencies, where smaller teams give early exposure to client management and strategy. Large holding companies including IPG and Publicis run structured associate account management programs that accept recent graduates. Building a portfolio of campaign results, earning a Google or HubSpot certification, and targeting sector-specific agencies in fintech, health, or media gives candidates a measurable edge in a competitive New York applicant pool.
Where can I find and apply to account director jobs in New York?
You can find and apply to account director jobs in New York on Migrate Mate, which lists current New York openings updated in real time. Search the listings, identify roles that match your background and industry focus, and apply directly to the ones that fit.
See All 97 Account Director Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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