Commercial Account Manager Jobs in Pennsylvania

A great company begins with a great team! Mid Penn Bank is actively seeking Commercial Relationship Managers to join our team in the Greater Philadelphia Metropolitan Area.

We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities.

Position Overview

The Commercial Relationship Manager is responsible for achieving customer service and sales goals as established in the Lending Division’s annual operating plan. The person in this role will develop and manage the commercial and industrial loan relationships which are typically the largest and most complex. This individual will perform a variety of duties to meet the commercial services needs of business customers while complying with operating policies and procedures established for the commercial services function.

Essential Duties and Responsibilities

• Solicits new business from present and prospective customers; maintains ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities.
• Serves as a member of the organization's sales team; makes group sales calls where these types of calls will improve the opportunity for new business development.
• Effectively utilizes the Customer Relationship Management program to track customer sales and service activities as well as cultivate prospective opportunities within the office’s market area.
• Maintains an active role in community affairs to improve the company’s visibility in the area; serves on various civic committees to increase company community involvement.
• Maintains a thorough knowledge of the features and benefits of all commercial products and services in order to ascertain customer needs and to sell in conjunction with these needs.
• Assists customers in obtaining specialized services from other departments as necessary; provides help to customers with specific inquiries or service problems.
• Develops and manages commercial loan accounts which meet established lending requirements and which provide maximum profitability to the company with minimum risk.
• Requests applicant credit reports, background checks, reference checks, and other information pertinent to the loan applicant’s evaluation.
• Compiles loan packages and facilitates negotiation of loan structure with applicant; ensures loan agreements are complete and accurate according to company policy; assures timely loan closing and funding activities; approves loans within established lending authority.
• Maintains credit quality and portfolio administration within company guidelines including participation in the collection of delinquent accounts.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the company's compliance with all regulatory requirements; ensures that all office personnel adhere to the same. Manages risk by completing all mandatory compliance and regulatory training assigned by the stated due date.
• Plays an active role in protecting the organization and its customers against fraud by incorporating risk awareness and prevention into daily responsibilities.
• Interviews loan applicants and collects and analyzes financial and related data to determine the general creditability of the prospect and the merits of the specific loan request; establishes and negotiates the terms under which credit will be extended, including the costs, repayment, and collateral requirement.
• Monitors individual sales performance versus objectives on a regular basis; discusses performance with appropriate supervisor on a frequent basis
• Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
• Regular and predictable attendance is required.

Education & Qualifications

Skill(s)

Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; a thorough knowledge of the features and benefits of all company commercial products and services; a working knowledge of company operating policies and procedures which impact commercial services; technical skills sufficient to provide guidance and training to Commercial Loan Officer II(s) and I(s); ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills; valid driver’s license is required.

Pay Transparency

We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

Benefits

Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement.

In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs.

EEO Statement

Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.

Equal Opportunity Employer–Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.