Service Operations Manager Jobs in South Carolina
Service Operations Manager jobs in South Carolina concentrate heavily in manufacturing, logistics, healthcare systems, and financial services, with demand at every level from team lead to senior director. Columbia, Charleston, and Greenville anchor most of the hiring, where employers like Michelin, Prisma Health, and BlueCross BlueShield of South Carolina maintain large operations footprints. Process improvement, vendor management, and contact center operations are the most in-demand specialties right now. See the openings below and apply to the ones that match your experience.
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The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential.
At the South Carolina Department of Education (SCDE), transportation plays a critical role in student access, safety, and opportunity across the state. Our work ensures that students arrive at school safely, reliably, and ready to learn—every day. SCDE Transportation helps districts statewide deliver safe, reliable, compliant service through operations, maintenance, safety, training, fleet management, and leadership. As a state agency, SCDE offers career pathways, professional development, and long-term stability—plus experience with modern systems, statewide operations, and data-driven decision-making.
Job Purpose
The South Carolina Department of Education is seeking an experienced, solutions-oriented Operations Manager to lead county-level school bus shop operations. This role connects day-to-day operations with statewide transportation priorities and provides leadership over staff, facilities, fleet readiness, safety compliance, and service quality across assigned service centers.
The Operations Manager provides county-level leadership and oversight of school bus transportation operations. This position ensures fleet readiness, personnel effectiveness, safety compliance, facilities integrity, routing accuracy, and consistent service delivery across assigned service centers.
The Operations Manager coordinates closely with school districts, service center leadership, and regional management to maintain high standards of transportation service, regulatory compliance, and operational accountability in support of South Carolina’s statewide pupil transportation mission.
Essential Duties and Responsibilities
Ensure fleet readiness
Summary: Oversee preventive maintenance and repair performance to keep fleet assets service-ready, minimize downtime, and ensure complete and accurate maintenance documentation.
- Monitor preventive maintenance schedules and repair quality
- Reduce out-of-service vehicle counts and ensure timely return to service
- Verify accuracy and completeness of AssetWorks work orders and maintenance documentation
Maintain facility integrity
Summary: Maintain safe, compliant facilities and equipment through inspections and consistent shop/workplace cleanliness and readiness standards.
- Conduct facility and fleet inspections to ensure compliance with standards
- Maintain clean, safe, and compliant shop and work environments
Lead personnel effectiveness
Summary: Build, train, and manage a high-performing workforce through hiring, scheduling/attendance oversight, certification support, and performance and employee-relations management.
- Recruit, interview, onboard, train, and evaluate transportation and maintenance staff
- Maintain personnel records and monitor attendance, schedules, and leave
- Coordinate CDL training, certifications, and required professional development
- Address performance concerns, disciplinary actions, and employee relations matters
Enforce safety compliance
Summary: Reduce risk and ensure regulatory adherence by investigating incidents, maintaining required documentation, enforcing OSHA/environmental standards, and ensuring PPE and safety procedures are followed.
- Conduct accident investigations and ensure required documentation is completed
- Ensure compliance with OSHA, environmental, and safety regulations
- Enforce PPE and safety procedures across facilities
- Maintain clean, safe, and compliant shop and work environments
Optimize routing accuracy
Summary: Use transportation systems and data to verify route accuracy, audit route operations, monitor telematics, and identify trends that improve efficiency and reliability.
- Review AssetWorks maintenance data, vehicle inventories, and service records
- Verify routing accuracy using Student Transportation/Traversa systems
- Audit route runs, address hazardous stops, and monitor Geotab telematics data
- Analyze trends to improve efficiency and service reliability
Deliver consistent service
Summary: Serve as the primary district-facing coordinator to address service expectations and operational issues while managing purchasing/assets, reporting/audit readiness, fuel compliance, and regional directives.
- Serve as a liaison with school districts regarding routing issues, policy interpretation, safety concerns, and service expectations
- Support in-service training, annual start-up operations, and seasonal transportation needs
- Collaborate with district personnel to resolve operational challenges
- Approve parts and supply purchases and ensure compliance with contracts
- Reconcile procurement card activity and support inventory audits
- Manage fixed assets and support lifecycle tracking
- Maintain permits, accident documentation, hazard repair records, invoicing, and reports in audit-ready condition
- Prepare and submit required monthly and quarterly operational reports
- Oversee fuel infrastructure readiness and inspections
- Ensure compliance with fuel storage, disposal, and RAR tire processes
- Carry out directives from the Regional Manager
- Perform other duties supporting statewide transportation services and agency priorities
This position is located in the Office of Transportation/ Charleston Bus Service Center.
Minimum and Additional Requirements
A bachelor's degree and relevant program experience.
Preferred Qualifications
- Three (3) years of experience in transportation programs, operations, or a related field, or a bachelor’s degree plus three (3) years of relevant experience
- Ability to obtain and maintain a Class A or B Commercial Driver’s License (CDL) with Passenger and Air Brake endorsements within 120 days of employment
- Ability to obtain required certifications including OSHA-30, CPR/First Aid, Reasonable Suspicion, A/B Operator, School Bus Inspection, and Forklift certifications
- Proficiency in Microsoft Office and agency information systems
- Ability to manage multiple priorities, communicate effectively, and maintain accurate documentation
- Ability to work in office, shop, and outdoor environments and comply with all safety requirements
- Ability to pass required drug screenings, background checks, and USDOT medical examination
Knowledge, Skills, and Abilities
- Strong knowledge of pupil transportation operations and fleet management principles
- Ability to lead multi-site operations and supervise diverse teams
- Experience with maintenance, routing, safety, and compliance systems
- Ability to analyze data, identify trends, and implement operational improvements
- Strong administrative, organizational, and communication skills
- Commitment to safety, accountability, and public service
Additional Comments
Working Conditions
Work is performed in a combination of office, shop, and outdoor environments with exposure to noise, weather conditions, and operational hazards. Adherence to all safety, environmental, and PPE requirements is mandatory.
Career Growth at SCDE Transportation
SCDE Transportation values practical experience, operational knowledge, and leadership readiness. Technical expertise is a strong foundation for effective supervision, and internal advancement is supported through training, mentorship, and clear role progression. SCDE Transportation promotes long-term career growth by helping employees build hands-on experience, expand skills, and pursue advancement in a stable, mission-driven statewide organization.
Benefits
As part of a comprehensive state compensation package, the South Carolina Department of Education offers:
- Health, Dental, Vision, Long-Term Disability, and Life Insurance options for employees and eligible dependents
- Fifteen (15) days annual (vacation) leave per year
- Fifteen (15) days sick leave per year
- Thirteen (13) paid holidays
- State Retirement Plan and Deferred Compensation (401k) programs
- Professional development and leadership training opportunities
Equal Opportunity Employer
The South Carolina Department of Education is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or veteran status.
ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.
http://www.ed.sc.gov/jobs/human-resources/title-ix-nondiscrimination/
Job Responsibilities
The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential.
At the South Carolina Department of Education (SCDE), transportation plays a critical role in student access, safety, and opportunity across the state. Our work ensures that students arrive at school safely, reliably, and ready to learn—every day. SCDE Transportation helps districts statewide deliver safe, reliable, compliant service through operations, maintenance, safety, training, fleet management, and leadership. As a state agency, SCDE offers career pathways, professional development, and long-term stability—plus experience with modern systems, statewide operations, and data-driven decision-making.
Job Purpose
The South Carolina Department of Education is seeking an experienced, solutions-oriented Operations Manager to lead county-level school bus shop operations. This role connects day-to-day operations with statewide transportation priorities and provides leadership over staff, facilities, fleet readiness, safety compliance, and service quality across assigned service centers.
The Operations Manager provides county-level leadership and oversight of school bus transportation operations. This position ensures fleet readiness, personnel effectiveness, safety compliance, facilities integrity, routing accuracy, and consistent service delivery across assigned service centers.
The Operations Manager coordinates closely with school districts, service center leadership, and regional management to maintain high standards of transportation service, regulatory compliance, and operational accountability in support of South Carolina’s statewide pupil transportation mission.
Essential Duties and Responsibilities
Ensure fleet readiness
Summary: Oversee preventive maintenance and repair performance to keep fleet assets service-ready, minimize downtime, and ensure complete and accurate maintenance documentation.
- Monitor preventive maintenance schedules and repair quality
- Reduce out-of-service vehicle counts and ensure timely return to service
- Verify accuracy and completeness of AssetWorks work orders and maintenance documentation
Maintain facility integrity
Summary: Maintain safe, compliant facilities and equipment through inspections and consistent shop/workplace cleanliness and readiness standards.
- Conduct facility and fleet inspections to ensure compliance with standards
- Maintain clean, safe, and compliant shop and work environments
Lead personnel effectiveness
Summary: Build, train, and manage a high-performing workforce through hiring, scheduling/attendance oversight, certification support, and performance and employee-relations management.
- Recruit, interview, onboard, train, and evaluate transportation and maintenance staff
- Maintain personnel records and monitor attendance, schedules, and leave
- Coordinate CDL training, certifications, and required professional development
- Address performance concerns, disciplinary actions, and employee relations matters
Enforce safety compliance
Summary: Reduce risk and ensure regulatory adherence by investigating incidents, maintaining required documentation, enforcing OSHA/environmental standards, and ensuring PPE and safety procedures are followed.
- Conduct accident investigations and ensure required documentation is completed
- Ensure compliance with OSHA, environmental, and safety regulations
- Enforce PPE and safety procedures across facilities
- Maintain clean, safe, and compliant shop and work environments
Optimize routing accuracy
Summary: Use transportation systems and data to verify route accuracy, audit route operations, monitor telematics, and identify trends that improve efficiency and reliability.
- Review AssetWorks maintenance data, vehicle inventories, and service records
- Verify routing accuracy using Student Transportation/Traversa systems
- Audit route runs, address hazardous stops, and monitor Geotab telematics data
- Analyze trends to improve efficiency and service reliability
Deliver consistent service
Summary: Serve as the primary district-facing coordinator to address service expectations and operational issues while managing purchasing/assets, reporting/audit readiness, fuel compliance, and regional directives.
- Serve as a liaison with school districts regarding routing issues, policy interpretation, safety concerns, and service expectations
- Support in-service training, annual start-up operations, and seasonal transportation needs
- Collaborate with district personnel to resolve operational challenges
- Approve parts and supply purchases and ensure compliance with contracts
- Reconcile procurement card activity and support inventory audits
- Manage fixed assets and support lifecycle tracking
- Maintain permits, accident documentation, hazard repair records, invoicing, and reports in audit-ready condition
- Prepare and submit required monthly and quarterly operational reports
- Oversee fuel infrastructure readiness and inspections
- Ensure compliance with fuel storage, disposal, and RAR tire processes
- Carry out directives from the Regional Manager
- Perform other duties supporting statewide transportation services and agency priorities
This position is located in the Office of Transportation/ Charleston Bus Service Center.
Minimum and Additional Requirements
A bachelor's degree and relevant program experience.
Preferred Qualifications
- Three (3) years of experience in transportation programs, operations, or a related field, or a bachelor’s degree plus three (3) years of relevant experience
- Ability to obtain and maintain a Class A or B Commercial Driver’s License (CDL) with Passenger and Air Brake endorsements within 120 days of employment
- Ability to obtain required certifications including OSHA-30, CPR/First Aid, Reasonable Suspicion, A/B Operator, School Bus Inspection, and Forklift certifications
- Proficiency in Microsoft Office and agency information systems
- Ability to manage multiple priorities, communicate effectively, and maintain accurate documentation
- Ability to work in office, shop, and outdoor environments and comply with all safety requirements
- Ability to pass required drug screenings, background checks, and USDOT medical examination
Knowledge, Skills, and Abilities
- Strong knowledge of pupil transportation operations and fleet management principles
- Ability to lead multi-site operations and supervise diverse teams
- Experience with maintenance, routing, safety, and compliance systems
- Ability to analyze data, identify trends, and implement operational improvements
- Strong administrative, organizational, and communication skills
- Commitment to safety, accountability, and public service
Additional Comments
Working Conditions
Work is performed in a combination of office, shop, and outdoor environments with exposure to noise, weather conditions, and operational hazards. Adherence to all safety, environmental, and PPE requirements is mandatory.
Career Growth at SCDE Transportation
SCDE Transportation values practical experience, operational knowledge, and leadership readiness. Technical expertise is a strong foundation for effective supervision, and internal advancement is supported through training, mentorship, and clear role progression. SCDE Transportation promotes long-term career growth by helping employees build hands-on experience, expand skills, and pursue advancement in a stable, mission-driven statewide organization.
Benefits
As part of a comprehensive state compensation package, the South Carolina Department of Education offers:
- Health, Dental, Vision, Long-Term Disability, and Life Insurance options for employees and eligible dependents
- Fifteen (15) days annual (vacation) leave per year
- Fifteen (15) days sick leave per year
- Thirteen (13) paid holidays
- State Retirement Plan and Deferred Compensation (401k) programs
- Professional development and leadership training opportunities
Equal Opportunity Employer
The South Carolina Department of Education is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or veteran status.
ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.
http://www.ed.sc.gov/jobs/human-resources/title-ix-nondiscrimination/
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Where South Carolina roles are concentrated, by current openings.
Service Operations Manager Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
What South Carolina Employers Look For
The qualifications that appear most often in service operations manager jobs across South Carolina.
- Bachelor's degree in business, operations management, or a related field required
- Three or more years managing service operations teams or cross-functional departments
- Demonstrated experience with KPI development, reporting, and continuous improvement methods
- Proficiency with ERP or CRM platforms such as SAP, Salesforce, or ServiceNow
- Strong vendor contract management and third-party relationship oversight experience
- Lean, Six Sigma, or PMP certification preferred by many South Carolina employers
Service Operations Manager Jobs in South Carolina: Frequently Asked Questions
How do you become a service operations manager in South Carolina?
Most South Carolina employers expect a bachelor's degree in business administration, operations management, or a closely related field, though candidates with strong operational experience sometimes substitute years of progressively responsible work. No state-issued license is required for the role in South Carolina. Hiring managers in manufacturing and healthcare corridors around Greenville and Columbia typically look for supervisory experience first, then credentials like a PMP or Lean Six Sigma certification as differentiators.
How much do service operations managers make in South Carolina?
Service operations managers in South Carolina earn a median of about $106,080 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $56,520 for the lowest 10% to over $219,350 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in South Carolina?
South Carolina service operations manager roles are posted by State of South Carolina, Vozzcom, and Studebaker Controls and others right now, based on current listings on Migrate Mate as of September 2026. South Carolina's deep manufacturing base and growing healthcare sector mean large employers across the Upstate and Lowcountry regions post these roles consistently throughout the year.
Which South Carolina cities have the most service operations manager jobs?
Charleston County, Dorchester County, and Mauldin account for the largest share of service operations manager openings in South Carolina. Columbia draws significant volume through state government contractors, healthcare systems, and financial services firms headquartered there, while Charleston's port economy and Greenville's automotive and manufacturing corridor generate steady demand from large operations-heavy employers anchored in those metros.
Are there remote service operations manager jobs in South Carolina?
Yes, but they're less common than in purely desk-based fields because the role often requires on-site team oversight and facility coordination. About 0% of service operations manager openings tied to South Carolina are remote or hybrid as of September 2026, reflecting that some employers accommodate flexible arrangements. The functions most likely to go remote are reporting, vendor management, and process documentation rather than direct floor or team supervision.
How can I get hired as a service operations manager in South Carolina with little or no experience?
The most realistic entry path is a lateral move from a team lead, operations coordinator, or customer service supervisor role, which South Carolina's large manufacturing and healthcare employers promote into manager-level positions regularly. Employers like Prisma Health and BMW Manufacturing in the Upstate often hire operations coordinators with an eye toward internal advancement. Earning a Lean Six Sigma Green Belt or completing a PMP prep program while in an associate role signals readiness and gives candidates a measurable edge in the South Carolina market.
Where can I find and apply to service operations manager jobs in South Carolina?
You can find and apply to service operations manager jobs in South Carolina on Migrate Mate, which lists current openings across the state. Search for roles that match your experience level, industry background, and preferred location, then apply directly to the ones that fit. No sign-up is required to search current listings.
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