Account Operations Manager Jobs in USA with Visa Sponsorship
Account Operations Managers coordinate client accounts, internal workflows, and cross-functional teams, roles that qualify for H-1B or E-3 visa sponsorship when the position requires a bachelor's degree in business, operations, finance, or a related field. Employers in tech, consulting, and financial services sponsor this title regularly. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets. Savino Del Bene is currently seeking a Strategic Account Operations Manager to assist and support the continuous growth of Savino Del Bene USA, Inc.
POSITION OVERVIEW
The Strategic Account Operations Manager (SAOM) is responsible for overseeing the operational performance of strategic accounts, ensuring service excellence, operational efficiency, and alignment between customer requirements and internal logistics operations. This role acts as a key bridge between operations, customer service, and senior management, ensuring that strategic clients receive consistent, high-quality service while supporting continuous operational improvement.
KEY RESPONSIBILITIES:
Strategic Account Operations Management:
- Oversee the day-to-day operational performance of assigned strategic accounts, ensuring that logistics operations meet agreed service levels and operational standards.
Operational Coordination:
- Act as the main operational liaison between warehouse operations, customer service, transportation, and management to ensure smooth execution of services for key clients.
KPI Monitoring and Performance Management:
- Track and analyze operational KPIs, service levels, productivity metrics, and client performance indicators to identify issues and drive operational improvements.
Continuous Improvement:
- Identify opportunities to improve operational processes, reduce inefficiencies, and optimize service delivery for strategic customers.
Escalation and Issue Resolution:
- Manage complex operational issues and client escalations, coordinating internal teams to resolve problems quickly and effectively.
Resource and Workforce Coordination:
- Work closely with the Service Manager to coordinate operational resources, staffing levels, and workforce planning in order to ensure operational efficiency and service continuity.
Process Standardization:
- Promote best practices and standardized operational procedures across teams and facilities involved in servicing strategic accounts.
KEY COMPETENCIES
- Strong operational leadership
- Problem solving and decision making
- Cross-functional coordination
- Performance analysis and KPI management
- Continuous improvement mindset
- Client relationship management
- Workforce coordination and operational planning
REPORTING STRUCTURE
The Strategic Account Operations Manager (SAOM) reports directly to the Site Manager and works in close coordination with the operational leadership team to ensure alignment between client requirements and operational execution.
Direct Reporting
Reports to: Site Manager (SM)
Functional Reporting
The SAOM maintains a functional reporting relationship with the following operational leaders to ensure coordination across all operational areas:
- Office Manager (OM), responsible for administrative and operational office activities
- Warehouse Manager (WM), responsible for warehouse operations and floor execution
- Service Manager (SM), responsible for the Agency Staff
Cross-Functional Collaboration
The SAOM works closely with:
- Continuous Improvement Manager (CIP) to support process optimization and operational efficiency initiatives
- Operations leadership and department managers involved in the management of strategic accounts
Organizational Alignment
This structure ensures that the SAOM acts as the operational integrator for strategic accounts, coordinating activities across warehouse operations, customer service, and administrative functions while maintaining alignment with site leadership.
INTRODUCTION
Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets. Savino Del Bene is currently seeking a Strategic Account Operations Manager to assist and support the continuous growth of Savino Del Bene USA, Inc.
POSITION OVERVIEW
The Strategic Account Operations Manager (SAOM) is responsible for overseeing the operational performance of strategic accounts, ensuring service excellence, operational efficiency, and alignment between customer requirements and internal logistics operations. This role acts as a key bridge between operations, customer service, and senior management, ensuring that strategic clients receive consistent, high-quality service while supporting continuous operational improvement.
KEY RESPONSIBILITIES:
Strategic Account Operations Management:
- Oversee the day-to-day operational performance of assigned strategic accounts, ensuring that logistics operations meet agreed service levels and operational standards.
Operational Coordination:
- Act as the main operational liaison between warehouse operations, customer service, transportation, and management to ensure smooth execution of services for key clients.
KPI Monitoring and Performance Management:
- Track and analyze operational KPIs, service levels, productivity metrics, and client performance indicators to identify issues and drive operational improvements.
Continuous Improvement:
- Identify opportunities to improve operational processes, reduce inefficiencies, and optimize service delivery for strategic customers.
Escalation and Issue Resolution:
- Manage complex operational issues and client escalations, coordinating internal teams to resolve problems quickly and effectively.
Resource and Workforce Coordination:
- Work closely with the Service Manager to coordinate operational resources, staffing levels, and workforce planning in order to ensure operational efficiency and service continuity.
Process Standardization:
- Promote best practices and standardized operational procedures across teams and facilities involved in servicing strategic accounts.
KEY COMPETENCIES
- Strong operational leadership
- Problem solving and decision making
- Cross-functional coordination
- Performance analysis and KPI management
- Continuous improvement mindset
- Client relationship management
- Workforce coordination and operational planning
REPORTING STRUCTURE
The Strategic Account Operations Manager (SAOM) reports directly to the Site Manager and works in close coordination with the operational leadership team to ensure alignment between client requirements and operational execution.
Direct Reporting
Reports to: Site Manager (SM)
Functional Reporting
The SAOM maintains a functional reporting relationship with the following operational leaders to ensure coordination across all operational areas:
- Office Manager (OM), responsible for administrative and operational office activities
- Warehouse Manager (WM), responsible for warehouse operations and floor execution
- Service Manager (SM), responsible for the Agency Staff
Cross-Functional Collaboration
The SAOM works closely with:
- Continuous Improvement Manager (CIP) to support process optimization and operational efficiency initiatives
- Operations leadership and department managers involved in the management of strategic accounts
Organizational Alignment
This structure ensures that the SAOM acts as the operational integrator for strategic accounts, coordinating activities across warehouse operations, customer service, and administrative functions while maintaining alignment with site leadership.
How to Get Visa Sponsorship as an Account Operations Manager
Confirm your degree field aligns with the role
USCIS requires a direct relationship between your degree and the job duties. A degree in business administration, operations management, or finance maps cleanly to Account Operations Manager. A degree in an unrelated field can trigger a Request for Evidence.
Target employers with a documented sponsorship history
Tech firms, management consulting companies, and large financial services employers sponsor Account Operations roles most frequently. Checking Department of Labor LCA disclosure data shows which specific companies have filed for this job title in recent years.
Understand the LCA requirement before you apply
Your employer must file a Labor Condition Application with the Department of Labor before your H-1B petition is submitted. This certifies your offered wage meets the prevailing wage for the role and location. Budget three to five weeks for LCA certification.
Prepare documentation connecting your duties to a specialty occupation
USCIS scrutinizes operations management roles because not all employers frame them around degree-specific knowledge. Work with your employer to document that your position requires specialized business, analytical, or financial expertise tied directly to a specific degree field.
Factor in premium processing if timing is tight
Standard H-1B adjudication can take three to six months after cap selection. Premium processing reduces USCIS review to 15 business days for an additional fee paid by the employer. If your OPT or current status expires soon, raise this with your employer early.
Australian nationals should explore the E-3 visa
The E-3 visa covers the same specialty occupation standard as the H-1B but has no lottery, a 10,500 annual cap that goes unfilled, and can be renewed indefinitely in two-year increments. Account Operations Manager roles sponsored under E-3 face far less competition than H-1B filings.
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Get Access To All JobsFrequently Asked Questions
Does Account Operations Manager qualify as a specialty occupation for H-1B purposes?
It can, but it's not automatic. USCIS evaluates whether the specific job duties require at minimum a bachelor's degree in a particular field, not just any degree. Employers need to demonstrate that the role requires specialized knowledge in business operations, finance, or a related discipline. Vague job descriptions that accept any degree field are the most common reason this title gets challenged.
What degree do I need to get sponsored as an Account Operations Manager?
A bachelor's degree in business administration, operations management, finance, or a closely related field is the standard baseline. Some employers accept degrees in economics, management information systems, or supply chain management depending on how the role is structured. What matters is that your degree field has a logical, direct connection to the specialized duties of the position USCIS will review.
Which industries are most likely to sponsor an Account Operations Manager?
Technology companies, management consulting firms, financial services companies, and enterprise SaaS businesses sponsor this title most consistently. These industries tend to structure Account Operations roles around analytical frameworks, systems management, and client strategy, all of which support a specialty occupation argument. Government contractors and healthcare technology companies are also active sponsors for this job title.
How do I find Account Operations Manager jobs that offer visa sponsorship?
Migrate Mate filters job listings specifically for roles open to visa sponsorship, saving you from applying to positions where sponsorship was never on the table. Searching Migrate Mate for Account Operations Manager roles lets you filter by visa type, industry, and location so you can focus your applications on employers already willing to sponsor.
Can I transfer my H-1B to a new employer if I get a better Account Operations Manager offer?
Yes. H-1B portability allows you to start working for a new employer as soon as they file a new H-1B petition on your behalf, without waiting for USCIS approval, provided you've been maintaining valid H-1B status. The new employer files a fresh I-129 with a new LCA reflecting the new role and location. You don't lose your place in the cap and don't re-enter the lottery.
What is the prevailing wage requirement for sponsored Account Operations Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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