Professional Services Engineer Jobs in USA with Visa Sponsorship
Professional Services Engineers work at the intersection of technical depth and client delivery, making them strong candidates for H-1B and E-3 sponsorship. Most roles require a bachelor's degree in computer science, engineering, or a related field, and employers in enterprise software and cloud infrastructure sponsor regularly. For detailed occupation requirements, see the O*NET profile.
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VAST Data is looking for a Professional Services Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.
Summary
As a Professional Services Engineer (PSE), you will be responsible for delivering a ‘pristine first experience of VAST’ through your technical expertise and willingness to complete onsite activities across our install base, including hardware rack, stack, cable and label, VAST software installation, cluster re-location, expansions, and the occasional break-fix request. Combined with being highly technical, you are calm under pressure, highly communicative, detail-oriented, and able to assess and resolve unexpected issues that may arise. You are seen as the process owners for the field activities, contributing your expertise to training and runbooks to enable VAST partners, as well as VAST Customer Support.
Key Responsibilities
- Install, configure, test, and troubleshoot the VAST Data solution in customer environments, ensuring it is fully operational and meets performance standards.
- Collaborate with internal teams to provide input on product development and process improvement.
- Maintain up-to-date knowledge of industry trends, emerging technologies and best practices related to AI and storage.
- Stay current and knowledgeable of latest VAST software releases.
Requirements
- 5+ years of experience in a similar technical role, with expertise in data storage technologies, such as SAN, NAS, DAS, and cloud storage.
- Demonstrated experience in designing and implementing data storage solutions in complex environments.
- Familiarity with virtualization and containerization technologies, including VMware and Docker.
- Familiarity with Networking, switch configuration and troubleshooting.
- Excellent analytical and problem-solving skills.
- Strong customer service skills, with the ability to work collaboratively with customers and internal teams.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills.
- Ability to safely lift 65-90 lbs.
- Travel: 75% - must be near major international airport.
Description
VAST Data is looking for a Professional Services Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.
Summary
As a Professional Services Engineer (PSE), you will be responsible for delivering a ‘pristine first experience of VAST’ through your technical expertise and willingness to complete onsite activities across our install base, including hardware rack, stack, cable and label, VAST software installation, cluster re-location, expansions, and the occasional break-fix request. Combined with being highly technical, you are calm under pressure, highly communicative, detail-oriented, and able to assess and resolve unexpected issues that may arise. You are seen as the process owners for the field activities, contributing your expertise to training and runbooks to enable VAST partners, as well as VAST Customer Support.
Key Responsibilities
- Install, configure, test, and troubleshoot the VAST Data solution in customer environments, ensuring it is fully operational and meets performance standards.
- Collaborate with internal teams to provide input on product development and process improvement.
- Maintain up-to-date knowledge of industry trends, emerging technologies and best practices related to AI and storage.
- Stay current and knowledgeable of latest VAST software releases.
Requirements
- 5+ years of experience in a similar technical role, with expertise in data storage technologies, such as SAN, NAS, DAS, and cloud storage.
- Demonstrated experience in designing and implementing data storage solutions in complex environments.
- Familiarity with virtualization and containerization technologies, including VMware and Docker.
- Familiarity with Networking, switch configuration and troubleshooting.
- Excellent analytical and problem-solving skills.
- Strong customer service skills, with the ability to work collaboratively with customers and internal teams.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills.
- Ability to safely lift 65-90 lbs.
- Travel: 75% - must be near major international airport.
How to Get Visa Sponsorship as a Professional Services Engineer
Target enterprise software and cloud companies first
Companies like Salesforce, ServiceNow, and Palo Alto Networks hire Professional Services Engineers at scale and have established visa sponsorship workflows. These employers file hundreds of H-1B petitions annually, making the process faster and more familiar for their HR teams.
Lead with certifications alongside your degree
AWS, Azure, GCP, and vendor-specific certifications strengthen your H-1B specialty occupation case by demonstrating field-specific expertise. USCIS scrutinizes Professional Services roles more than pure engineering titles, so certifications help establish that the position requires specialized knowledge.
Confirm the role requires a specific degree field
For H-1B approval, the job must require a bachelor's degree in a specific discipline, not just any degree. Ask hiring managers whether the role is posted with a defined degree requirement. Vague postings like 'relevant experience accepted' can complicate your petition.
Prepare for RFEs on specialty occupation grounds
USCIS has issued Requests for Evidence on Professional Services Engineer roles, questioning whether they meet specialty occupation standards. Having detailed job duty descriptions, your employer's internal documentation, and your degree transcripts ready before filing significantly reduces delays.
Ask about cap-exempt employer options
Universities, nonprofit research institutions, and certain government-affiliated organizations are exempt from the H-1B lottery cap. A Professional Services Engineer role at a university IT department or research lab could mean skipping the lottery entirely and receiving faster processing year-round.
Start the employer conversation early in the interview process
Sponsorship logistics take time, particularly LCA filing and attorney review. Raising the topic after an offer wastes weeks. Confirming early that a company has sponsored this role before, and has immigration counsel on retainer, prevents late-stage surprises before your start date.
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Get Access To All JobsFrequently Asked Questions
Is a Professional Services Engineer role eligible for H-1B sponsorship?
Yes, Professional Services Engineer roles qualify for H-1B sponsorship when the position requires a bachelor's degree or higher in a specific technical field such as computer science, information systems, or engineering. The key risk is USCIS scrutinizing whether the role meets specialty occupation standards, particularly if job duties overlap with general consulting or account management. Employers with a strong history of sponsoring this title are your safest path.
What degree do I need for a Professional Services Engineer visa sponsorship?
Most H-1B petitions for this role are filed under a computer science, software engineering, information technology, or electrical engineering degree. A general business or management degree is unlikely to support approval unless the role involves highly technical systems work. Australian applicants on E-3 visas face the same requirement. If your degree field is adjacent, your employer's attorney can sometimes build a case using coursework overlap and relevant work experience.
How likely is USCIS to approve an H-1B for a Professional Services Engineer?
Approval rates for this title are moderate but lower than for titles like Software Engineer or Data Scientist, because USCIS has historically challenged whether client-facing technical roles meet specialty occupation criteria. Employers who document that the role requires advanced technical knowledge, not just product familiarity or customer support skills, see significantly better outcomes. Premium processing is worth considering since it reduces uncertainty during your job transition window.
Can I find Professional Services Engineer jobs that sponsor visas without the H-1B lottery?
Yes. Cap-exempt employers, including universities and qualifying nonprofit research organizations, can file H-1B petitions year-round without lottery exposure. Some Australian citizens also qualify for the E-3 visa, which has no lottery and a separate annual allocation that has never been fully used. Migrate Mate lists sponsoring employers specifically for roles like this, so you can filter by visa type and employer sponsorship history rather than guessing from a generic job posting.
Does prior experience substitute for a degree when applying for this role with visa sponsorship?
Under H-1B rules, three years of specialized work experience can substitute for one year of a four-year degree, but this path adds complexity and requires stronger documentation. Most employers sponsoring Professional Services Engineers prefer candidates with a qualifying degree because it simplifies the USCIS petition and reduces RFE risk. If you lack a four-year degree, confirm with the employer's immigration attorney whether your experience profile is sufficient before accepting an offer.
What is the prevailing wage requirement for sponsored Professional Services Engineer jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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