Sales Engineer Jobs

Sales Engineer – North America

Location: Michigan / Ohio / Great Lakes Region, USA
Work Model: Remote initially; office to be established in the region as the team grows
Base Salary: $70,000+ per annum + performance bonus
Benefits: Healthcare, paid time off, travel reimbursement, and other standard U.S. employee benefits
Travel: U.S. travel required; occasional travel to India

About MachineMaze

MachineMaze is a global precision manufacturing and engineering company serving leading OEMs and industrial customers across North America, Europe, and India.

Over the past 24 months, MachineMaze has rapidly transformed its business from being primarily India-focused to becoming an increasingly global organization, with the United States now representing its largest market. The company works with customers across the Eastern and Western United States and operates through a fully owned U.S. subsidiary, alongside its operations in India and Europe.

MachineMaze combines engineering, sourcing, manufacturing, quality, and supply-chain capabilities to deliver precision-engineered components and assemblies to global customers.

We are now looking to build a strong local commercial and technical presence in the U.S. and are seeking an entrepreneurial Sales Engineer to join our growing North American organization.

The Opportunity

This is an exciting opportunity for an engineer with strong commercial instincts who wants to play a meaningful role in building a rapidly growing international manufacturing business.

The role will act as an extended arm of MachineMaze's India operations in North America, connecting customers, sales representatives, engineering teams, manufacturing teams, and the leadership team.

The successful candidate will initially focus on the Great Lakes/Rust Belt region — particularly Michigan and Ohio — while developing relationships and business opportunities across the broader United States.

This is not a desk-based sales role. We are looking for someone who is comfortable finding opportunities, understanding customer requirements, building relationships, solving problems, and owning outcomes.

Key Responsibilities

1. Business Development & Lead Generation

• Identify and develop new customer opportunities across the U.S., with an initial focus on the Midwest/Rust Belt.
• Generate leads through direct prospecting, industry networks, trade shows, referrals, online research, industry databases, and other relevant channels.
• Identify target OEMs, Tier 1/Tier 2 suppliers, industrial companies, and other potential customers aligned with MachineMaze's capabilities.
• Develop relationships with engineering, sourcing, purchasing, operations, and senior management teams at prospective customers.
• Convert qualified opportunities into RFQs, projects, and long-term customer relationships.
• Maintain a structured sales pipeline and provide regular updates to leadership.

2. Management of Existing U.S. Customers

• Act as a key account manager for assigned MachineMaze customers in the United States.
• Develop strong relationships with existing customers and identify opportunities for increasing business volumes and expanding the scope of engagement.
• Ensure customer satisfaction and proactively address commercial, technical, quality, delivery, and service-related issues.
• Work with customers to understand their future requirements, programs, forecasts, and sourcing opportunities.
• Identify opportunities for MachineMaze to expand its share of customer business.

3. Coordination with U.S. Sales Representative Network

• Work closely with MachineMaze's existing network of state and regional sales representative agencies across the Eastern United States.
• Coordinate lead generation, customer introductions, RFQs, quotations, and follow-ups with these agencies.
• Ensure that sales representatives have the technical and commercial information required to effectively represent MachineMaze.
• Track opportunities generated through the representative network and drive them toward closure.
• Develop additional sales channels where required.

4. India–U.S. Customer & Operations Coordination

• Serve as a critical link between U.S. customers and MachineMaze's operational teams in India.
• Coordinate closely with engineering, production, quality, logistics, finance, and supply-chain teams in India.
• Ensure customer requirements are clearly understood and communicated internally.
• Monitor order execution, production, quality, shipment schedules, and delivery performance.
• Proactively identify and resolve issues before they become customer problems.
• Maintain a high level of customer communication throughout the order lifecycle.

5. Technical & Engineering Engagement

• Understand customer drawings, specifications, manufacturing requirements, and engineering challenges.
• Work with MachineMaze's engineering and manufacturing teams to develop appropriate solutions.
• Participate in technical discussions with customers and support the RFQ and quotation process.
• Help customers understand MachineMaze's manufacturing capabilities and value proposition.
• Develop sufficient technical depth to independently identify potential manufacturing opportunities.

6. Travel & Customer Engagement

• Travel across the United States to visit existing and prospective customers.
• Attend trade shows, industry events, supplier meetings, and customer meetings.
• Travel to MachineMaze's India operations when required to understand manufacturing capabilities, meet engineering/operations teams, and align with business objectives.
• Be willing to travel based on customer and business requirements.

7. Building the North American Business

• Contribute to the development of MachineMaze's broader North American commercial strategy.
• Help identify new markets, customers, products, and applications.
• Provide market intelligence and feedback from U.S. customers to the India leadership team.
• Help build processes for customer management, forecasting, sales reporting, and business development.
• Take increasing ownership of the North American business as the organization grows.

Who We're Looking For

We are looking for someone who combines engineering understanding with a strong entrepreneurial and commercial mindset.

The ideal candidate will have:

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related field.
• Approximately 3–8 years of experience in technical sales, sales engineering, manufacturing, automotive, industrial products, precision machining, or a related industry.
• Experience working with OEMs, Tier 1/Tier 2 suppliers, industrial customers, or manufacturing companies is strongly preferred.
• Ability to understand engineering drawings, manufacturing processes, and technical specifications.
• Strong communication and relationship-building skills.
• Ability to work independently and manage a territory with significant autonomy.
• Strong organizational and follow-up skills.
• Willingness to travel extensively when required.
• Comfortable working across cultures and time zones.
• Entrepreneurial mindset and willingness to take ownership beyond a narrowly defined job description.

What Will Make You Successful

The person who succeeds in this role will be someone who:

• Creates opportunities rather than waiting for leads.
• Is comfortable picking up the phone and approaching a new customer.
• Can have a technical conversation with an engineer and a commercial conversation with a purchasing manager.
• Builds genuine long-term customer relationships.
• Takes ownership when something goes wrong rather than simply escalating it.
• Can operate independently while leveraging a large technical and operational organization in India.
• Is curious about manufacturing and wants to understand how things are actually made.
• Has the ambition to grow with the company.

Growth Opportunity

This role is designed with significant career progression in mind.

As MachineMaze's North American business expands, the successful candidate can grow from a Sales Engineer into progressively larger commercial and leadership responsibilities, potentially including:

Sales Engineer → Senior Sales / Key Account Manager → Regional Business Head → North America P&L Leadership

The long-term opportunity is to become a key member of MachineMaze's North American leadership team with responsibility for revenue growth, customers, sales strategy, and eventually the P&L for the region.

The candidate will also gain exposure to a global manufacturing organization spanning North America, Europe, and India, and will work directly with senior leadership as the company scales internationally.

Reporting

The position will report directly to:

• CEO, MachineMaze
• President, MachineMaze United States

Compensation & Benefits

• Base salary starting at approximately $70,000 per annum, commensurate with experience.
• Performance-linked annual bonus/incentive structure.
• U.S. healthcare benefits.
• Paid time off and standard employee benefits.
• Business travel reimbursement.
• Opportunity for increasing compensation and responsibility based on performance and growth of the North American business.
• Flexible working arrangement, initially operating primarily from a home office.

Why Join MachineMaze?

This is an opportunity to join a company at an important inflection point in its international growth.

MachineMaze has already established significant customer traction in the United States. The next phase is about building a stronger local presence, deepening existing customer relationships, and aggressively expanding the North American business.

You will have the resources of a substantial engineering, manufacturing, quality, and operations organization in India behind you — while having the autonomy and visibility of being part of a relatively small U.S. team.

If you want to be part of building a global manufacturing company rather than simply managing a sales territory, this role is for you.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid time off
• Work from home

Education:

• Bachelor's (Preferred)

Work Location: Remote