Customer Engineer Jobs in USA with Visa Sponsorship
Customer engineers bridge technical expertise with client relationships, making this role highly sought-after for H-1B visa and other work visa sponsorships. The position typically requires an engineering or computer science degree, with employers valuing the specialized technical knowledge needed to support enterprise clients and solve complex implementation challenges. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsAbout NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Title: Customer Engineer
Location:
Position Summary & Key Areas of Responsibility
Are you a Field Technician? Field Engineer? Service Technician? Or do you want to become a member of this field? Are you tech savvy with mechanical aptitude who feels their skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retailers and banks in the industry? NCR Atleos is looking for Field Service Technicians.
NCR Atleos’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Atleos) will allow you to provide customers what they need when they need it.
Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Atleos is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors and coaches who work across territories to share their knowledge to enhance each other’s growth.
NCR Atleos is dedicated to building a diverse community, one where employees feel a sense of belonging and teamwork, are valued for their contributions and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Atleos Brand.
You can expect a salary in the range of $40,800.00 to $59,200.00 on the lower end for less experienced and more for well directly experienced professionals. Utilize your skills to:
- Perform customer installation, maintenance, and service calls promptly and effectively
- Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
- Perform maintenance repair and system overhauls
- Manage everything from network faults and traffic, to configuration, security, and remote system access
Basic Qualifications:
- Local candidate to specific geographic area
- Authorized to work in the US
- At least 19 years of age
- Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
- PC skills, basic electronic skills, and operating system familiarity
- Ability to perform essential functions of the job with or without a reasonable accommodation
- Prolonged travel with driving several hours per day
- Rotating and weekend shifts
- Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Preferred Qualifications to qualify (not required, but nice to have):
- Familiarity with large servers, mainframe computers, and imaging software
- A+ Certification, CompTIA, N+ Certification
- One or more years of related experience
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Title: Customer Engineer
Location:
Position Summary & Key Areas of Responsibility
Are you a Field Technician? Field Engineer? Service Technician? Or do you want to become a member of this field? Are you tech savvy with mechanical aptitude who feels their skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retailers and banks in the industry? NCR Atleos is looking for Field Service Technicians.
NCR Atleos’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Atleos) will allow you to provide customers what they need when they need it.
Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Atleos is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors and coaches who work across territories to share their knowledge to enhance each other’s growth.
NCR Atleos is dedicated to building a diverse community, one where employees feel a sense of belonging and teamwork, are valued for their contributions and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Atleos Brand.
You can expect a salary in the range of $40,800.00 to $59,200.00 on the lower end for less experienced and more for well directly experienced professionals. Utilize your skills to:
- Perform customer installation, maintenance, and service calls promptly and effectively
- Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
- Perform maintenance repair and system overhauls
- Manage everything from network faults and traffic, to configuration, security, and remote system access
Basic Qualifications:
- Local candidate to specific geographic area
- Authorized to work in the US
- At least 19 years of age
- Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
- PC skills, basic electronic skills, and operating system familiarity
- Ability to perform essential functions of the job with or without a reasonable accommodation
- Prolonged travel with driving several hours per day
- Rotating and weekend shifts
- Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Preferred Qualifications to qualify (not required, but nice to have):
- Familiarity with large servers, mainframe computers, and imaging software
- A+ Certification, CompTIA, N+ Certification
- One or more years of related experience
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
See all 3,604+ Customer Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Engineer roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Engineer
Emphasize client-facing technical expertise
Highlight experience solving complex technical problems for enterprise clients. Sponsors value customer engineers who can translate technical concepts into business solutions, demonstrating the specialized knowledge required for H-1B approval.
Target enterprise software companies
Focus on SaaS platforms, cloud infrastructure providers, and enterprise software vendors. These companies frequently sponsor customer engineers because the role requires deep product knowledge that's difficult to fill domestically.
Showcase implementation and integration skills
Document experience with API integrations, system implementations, and technical onboarding processes. These specialized skills strengthen your H-1B case by demonstrating knowledge that requires specific technical education and experience.
Highlight pre-sales technical support experience
Experience supporting sales teams with technical demos, proof-of-concepts, and solution architecture makes you more valuable. This combination of technical and business skills is exactly what sponsors need.
Focus on post-deployment customer success
Emphasize experience with customer onboarding, training, and ongoing technical support. Companies struggle to find candidates who can both implement solutions and maintain long-term client relationships effectively.
Consider consulting firms and system integrators
Consulting companies often sponsor customer engineers because they deploy professionals to multiple client sites. Your technical expertise becomes billable hours, making sponsorship costs easier to justify from a business perspective.
Frequently Asked Questions
Do customer engineers qualify for H-1B specialty occupation requirements?
Yes, customer engineer positions typically qualify when they require an engineering, computer science, or related technical degree. The role's combination of technical implementation, system integration, and client consultation meets USCIS specialty occupation standards. Ensure the job description emphasizes degree-level technical knowledge requirements rather than just sales or customer service aspects.
What degree fields work best for customer engineer H-1B applications?
Computer science, software engineering, electrical engineering, and information systems degrees align well with customer engineer roles. The key is demonstrating how your degree directly relates to the technical aspects of the position. If your degree doesn't directly match, emphasize relevant coursework, certifications, and technical experience that bridges any gaps.
How to find Customer Engineer jobs with visa sponsorship?
To find Customer Engineer jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus on tech companies, SaaS providers, and cloud infrastructure firms that commonly sponsor H-1B visa, L-1 visa, and other work visas for Customer Engineer roles. These positions are in high demand at companies requiring technical customer support and solution implementation expertise.
How competitive are customer engineer positions for visa sponsorship?
Competition varies significantly by company type and specialization. Enterprise software companies and cloud platforms frequently sponsor because they need product-specific expertise that's hard to find locally. Generalist customer support roles face more competition, while specialized technical implementation positions have better sponsorship odds due to the specific skill requirements.
Can customer engineers transfer to other visa categories?
Customer engineers often have strong paths to EB-2 green cards, especially those with advanced degrees or exceptional technical skills in emerging technologies. The role's client-facing nature also provides evidence of leadership and impact for EB-1B applications. L-1 transfers are possible if you work for a multinational company with customer engineer roles across offices.
What if my customer engineer role includes non-technical responsibilities?
Focus on the technical components when describing your role for visa applications. Emphasize system configuration, API integration, technical troubleshooting, and solution architecture aspects. While relationship management is valuable, USCIS approval depends on demonstrating that the position requires specialized technical knowledge that aligns with your educational background.
What is the prevailing wage requirement for sponsored Customer Engineer jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.