IT Support Technician Jobs in USA with Visa Sponsorship
IT Support Technician roles qualify for H-1B visa sponsorship when they require specialized technical knowledge and a bachelor's degree in computer science, information technology, or related field. Many positions involve network administration, cybersecurity, and enterprise software management that meet specialty occupation requirements. For detailed occupation requirements, see the O*NET profile.
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This position will provide remote IT services for Patients and Staff. About 19 hours per week.
Current University Of Utah Students preferred for this role.
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position assists with the development and maintenance of activities in one or more of the following IT areas: network communications, systems administration or systems development. The incumbent uses knowledge of LAN/WAN, operating systems, database or application development languages to help design, deploy and maintain IT systems. This position works under the guidance of senior engineers. This position is not responsible for providing care to patient.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
- Handles user problems via the phone or web tickets.
- Does basic troubleshooting for customer using provided tools.
- Identifies, researches, and resolves technical problems.
- Documents, tracks and monitors problems to ensure a timely resolution.
- Responds to telephone calls, email and personnel requests for technical support.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Attends team meetings and communicates issues that arise appropriately.
- Works under immediate supervision.
- Other duties as assigned by the help desk manager.
Knowledge / Skills / Abilities
- Ability to troubleshoot issues remotely.
- Flexible, with an excellent work ethic.
- Excellent customer service and communication skills, including written, verbal and telephone skills.
- Ability to follow directions from supervisors appropriately.
- Ability to work well in a team environment.
- Ability to work with Hospital Staff and Patients.
Qualifications
Required
Currently enrolled in applicable, accredited program.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving objects. The worker is required to function in narrow aisles or passageways. The worker is subject to hazards such as climbing a ladder.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at eoe.utah.edu/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 82754
Reg/Temp Regular
Employment Type Part-Time
Shift Day
Work Schedule 8-5
Clinical/Non-Clinical Status Non-Clinical
Location Name Information Technology Services
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department COR ISC 17A ITS SRVC MGMT
Category Information Technology
Workplace Set Up On-site
Overview
This position will provide remote IT services for Patients and Staff. About 19 hours per week.
Current University Of Utah Students preferred for this role.
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position assists with the development and maintenance of activities in one or more of the following IT areas: network communications, systems administration or systems development. The incumbent uses knowledge of LAN/WAN, operating systems, database or application development languages to help design, deploy and maintain IT systems. This position works under the guidance of senior engineers. This position is not responsible for providing care to patient.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
- Handles user problems via the phone or web tickets.
- Does basic troubleshooting for customer using provided tools.
- Identifies, researches, and resolves technical problems.
- Documents, tracks and monitors problems to ensure a timely resolution.
- Responds to telephone calls, email and personnel requests for technical support.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Attends team meetings and communicates issues that arise appropriately.
- Works under immediate supervision.
- Other duties as assigned by the help desk manager.
Knowledge / Skills / Abilities
- Ability to troubleshoot issues remotely.
- Flexible, with an excellent work ethic.
- Excellent customer service and communication skills, including written, verbal and telephone skills.
- Ability to follow directions from supervisors appropriately.
- Ability to work well in a team environment.
- Ability to work with Hospital Staff and Patients.
Qualifications
Required
Currently enrolled in applicable, accredited program.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving objects. The worker is required to function in narrow aisles or passageways. The worker is subject to hazards such as climbing a ladder.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at eoe.utah.edu/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 82754
Reg/Temp Regular
Employment Type Part-Time
Shift Day
Work Schedule 8-5
Clinical/Non-Clinical Status Non-Clinical
Location Name Information Technology Services
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department COR ISC 17A ITS SRVC MGMT
Category Information Technology
Workplace Set Up On-site
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Get Access To All JobsTips for Finding Visa Sponsorship as an IT Support Technician
Target enterprise-level positions
Focus on IT support roles at large corporations requiring specialized systems knowledge. Enterprise environments with complex networks, security protocols, and custom software are more likely to qualify for H-1B sponsorship than basic help desk positions.
Highlight specialized technical skills
Emphasize expertise in specific technologies like VMware, Cisco networking, cybersecurity tools, or enterprise software. Specialized technical knowledge helps distinguish your role from general computer support that may not qualify for visa sponsorship.
Get relevant certifications
Obtain industry certifications like CompTIA Security+, Cisco CCNA, Microsoft certifications, or vendor-specific credentials. These demonstrate specialized knowledge and can strengthen your case for meeting H-1B specialty occupation requirements.
Focus on system administration duties
Seek roles involving server management, network configuration, database administration, or cloud infrastructure. These responsibilities require specialized knowledge and are more likely to qualify for H-1B sponsorship than basic troubleshooting tasks.
Target government contractors
Many government contractors and defense companies regularly sponsor H-1B visas for IT positions requiring security clearances or specialized government systems knowledge. These roles often have clear specialty occupation requirements.
Consider healthcare IT positions
Hospital systems and healthcare organizations often sponsor IT support roles involving HIPAA compliance, medical software systems, and healthcare databases. These positions require specialized knowledge of healthcare technology regulations and systems.
IT Support Technician jobs are hiring across the US. Find yours.
Find IT Support Technician JobsFrequently Asked Questions
Do IT Support Technician roles qualify for H-1B sponsorship?
Yes, but only when the position requires specialized technical knowledge and a bachelor's degree in a specific field. The role must involve complex systems, enterprise software, cybersecurity, or network administration rather than basic help desk support. USCIS scrutinizes IT support positions closely to ensure they meet specialty occupation requirements.
What degree do I need for H-1B sponsorship as an IT Support Technician?
You need a bachelor's degree in computer science, information technology, computer engineering, or a closely related technical field. Some positions may accept degrees in electrical engineering or mathematics with relevant coursework. The degree must directly relate to the technical requirements of the specific IT support role.
What makes an IT Support role qualify as a specialty occupation?
The position must require specialized knowledge of complex systems, enterprise software, network security protocols, or database administration. Basic computer troubleshooting and help desk functions typically don't qualify. The job description must detail specific technical requirements that need a bachelor's degree to perform effectively.
Can I use work experience instead of a degree for IT Support H-1B positions?
Yes, through the three-for-one rule where three years of specialized work experience substitutes for one year of education. For a bachelor's degree equivalent, you'd need 12 years of progressive IT experience with increasing responsibilities and specialized technical knowledge in enterprise systems or advanced technologies.
How to find IT Support Technician jobs with visa sponsorship?
To find IT Support Technician jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus on technology companies, healthcare systems, financial services, and government contractors that frequently sponsor H-1B, TN, and other work visas for technical support roles. These employers actively seek skilled IT professionals to maintain their infrastructure and support end users.
Which industries sponsor H-1B visas for IT Support Technicians most often?
Healthcare systems, financial services, government contractors, and large technology companies sponsor most IT support H-1B positions. These industries have complex regulatory requirements, specialized software systems, and enterprise infrastructure that require advanced technical knowledge beyond basic computer support skills.
What is the prevailing wage requirement for sponsored IT Support Technician jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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