Operations Specialist Jobs in USA with Visa Sponsorship
Operations Specialist roles consistently qualify for H-1B visa and other work visas due to their requirement for specialized knowledge in process optimization, data analysis, and cross-functional coordination. Many tech companies, consulting firms, and healthcare organizations actively sponsor operations specialists who demonstrate expertise in improving business efficiency. For detailed occupation requirements, see the O*NET profile.
Find Operations Specialist JobsOverview
Showing 5 of 20,865+ Operations Specialist jobs
See all 20,865+ Operations Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Operations Specialist roles.
Get Access To All JobsContract Operations Specialist - ESS CS Team
Location: Irvine, CA - on-site 5 days a week
Company Overview
LG Energy Solution Vertech, Inc. (LGES Vertech) is a leading provider of grid-scale integrated energy storage systems, delivering safe, reliable, and high‑performance solutions to customers worldwide. Powered by our proprietary AEROS® energy operating system, we use advanced monitoring and controls to help customers optimize system performance and maximize the value of their energy storage assets.
At LGES Vertech, you’ll be part of a collaborative, team-oriented organization that aspires to be humble, hungry, and smart, working together to transform the energy landscape and create a more sustainable future. We value innovation, accountability, and growth.
Position Overview
The ESS Residential CS Operations Specialist is a position created by LG Energy Solution’s rapid growth within the North American ESS battery market. Reporting to the Sr. Operation Specialist, this role will be responsible for customer account management and other CS tasks as designated by the Team / Part Leader. These activities include but are not limited to:
Primary Responsibilities
Accounting Operations
- Serve as the main point of contact for TRR (Truck Roll Reimbursement), Compensation, and Downtime Compensation payment-related matters.
- Communicate effectively between ASC, 3rd parties, and installers to resolve payment issues.
- Verify and process invoices in alignment with the RMA policy, ensuring all required documentation and conditions are met.
- Update and manage invoice data and case statuses in HubSpot CRM.
- Collaborate with management and external teams to approve payments and resolve pending invoice issues.
- Maintain master files for TRR, Compensation, and Downtime Compensation to ensure organized record-keeping.
- Process and verify invoices related to warehouse operations, inventory movements, and retrievals, ensuring compliance with internal policies and supporting documentation.
- Liaise with logistics partners, warehouse staff, and customers to resolve discrepancies in inventory-related invoicing.
RMA Management
- Serve as the dedicated account manager for TRR for B2B customers, provide necessary report to the customer periodically ensuring their needs are met efficiently and building strong professional relationships.
- Act as the main communication channel for TRR, Compensation, and Downtime Compensation payments, addressing customer concerns, and resolving issues proactively.
- Understand and oversee the RMA process, including approvals at Tier 3 level in the ECS/ERP system.
- Conduct detailed reviews of RMA submissions, including verifying battery serial numbers, error codes, and supporting documents.
- Coordinate with technical teams, CIC (Customer Interaction Center), and logistics to ensure proper handling and shipping of replacement units.
- Provide updates and support to the CIC team as needed.
Warehouse and Inventory Operations
- Monitor and manage inventory levels at third-party (3PL) warehouses, ensuring accuracy between WMS (Warehouse Management System) records and physical stock.
- Coordinate with 3PL warehouse partners to resolve discrepancies between system data and on-site inventory.
- Oversee the retrieval of unreturned batteries from customers, installers, and third-party sites, ensuring timely return and proper record-keeping.
- Arrange and track the shipment of new RMA replacement units to grid sites, and the return of defective (failed) units from customer sites to the warehouse.
Other Duties
- Manage recall data for labor reimbursements.
- Process and track FedEx invoices and maintain related master files for reporting.
- Provide support for B2B account-related reports and activities, leveraging prior account-specific knowledge.
Key Knowledge, Skills and Abilities
- High degree of tact and professionalism in interpersonal communications and teamwork with internal and/or external customers.
- Clearly and concisely communicate to customers both in-person and remotely via phone, email, etc.
- Excellent customer service and follow-through skills.
- High level of work ethic, productivity, efficiency, and attendance.
- Adhere to all Company policies/procedures, safety regulations, local/state/federal employment laws.
- High level of organization and attention to detail.
- Ability to work with colleagues from several different nationalities and native languages.
- Multi-task in a fast-paced, deadline driven and constantly changing environment.
- Prioritize workload, meet deadlines, and understand when to escalate potential issues.
- Analytical abilities to help solve often complex technical challenges.
- Self-motivated with ability to use own initiative.
Education and Experience
- Korean-English bilingual preferred
- A Bachelor’s Degree, or equivalent
- 1+ years work experience in customer service; or 1+ years work experience in logistics
Travel
- 20% of travel may be required
Contract Operations Specialist - ESS CS Team
Location: Irvine, CA - on-site 5 days a week
Company Overview
LG Energy Solution Vertech, Inc. (LGES Vertech) is a leading provider of grid-scale integrated energy storage systems, delivering safe, reliable, and high‑performance solutions to customers worldwide. Powered by our proprietary AEROS® energy operating system, we use advanced monitoring and controls to help customers optimize system performance and maximize the value of their energy storage assets.
At LGES Vertech, you’ll be part of a collaborative, team-oriented organization that aspires to be humble, hungry, and smart, working together to transform the energy landscape and create a more sustainable future. We value innovation, accountability, and growth.
Position Overview
The ESS Residential CS Operations Specialist is a position created by LG Energy Solution’s rapid growth within the North American ESS battery market. Reporting to the Sr. Operation Specialist, this role will be responsible for customer account management and other CS tasks as designated by the Team / Part Leader. These activities include but are not limited to:
Primary Responsibilities
Accounting Operations
- Serve as the main point of contact for TRR (Truck Roll Reimbursement), Compensation, and Downtime Compensation payment-related matters.
- Communicate effectively between ASC, 3rd parties, and installers to resolve payment issues.
- Verify and process invoices in alignment with the RMA policy, ensuring all required documentation and conditions are met.
- Update and manage invoice data and case statuses in HubSpot CRM.
- Collaborate with management and external teams to approve payments and resolve pending invoice issues.
- Maintain master files for TRR, Compensation, and Downtime Compensation to ensure organized record-keeping.
- Process and verify invoices related to warehouse operations, inventory movements, and retrievals, ensuring compliance with internal policies and supporting documentation.
- Liaise with logistics partners, warehouse staff, and customers to resolve discrepancies in inventory-related invoicing.
RMA Management
- Serve as the dedicated account manager for TRR for B2B customers, provide necessary report to the customer periodically ensuring their needs are met efficiently and building strong professional relationships.
- Act as the main communication channel for TRR, Compensation, and Downtime Compensation payments, addressing customer concerns, and resolving issues proactively.
- Understand and oversee the RMA process, including approvals at Tier 3 level in the ECS/ERP system.
- Conduct detailed reviews of RMA submissions, including verifying battery serial numbers, error codes, and supporting documents.
- Coordinate with technical teams, CIC (Customer Interaction Center), and logistics to ensure proper handling and shipping of replacement units.
- Provide updates and support to the CIC team as needed.
Warehouse and Inventory Operations
- Monitor and manage inventory levels at third-party (3PL) warehouses, ensuring accuracy between WMS (Warehouse Management System) records and physical stock.
- Coordinate with 3PL warehouse partners to resolve discrepancies between system data and on-site inventory.
- Oversee the retrieval of unreturned batteries from customers, installers, and third-party sites, ensuring timely return and proper record-keeping.
- Arrange and track the shipment of new RMA replacement units to grid sites, and the return of defective (failed) units from customer sites to the warehouse.
Other Duties
- Manage recall data for labor reimbursements.
- Process and track FedEx invoices and maintain related master files for reporting.
- Provide support for B2B account-related reports and activities, leveraging prior account-specific knowledge.
Key Knowledge, Skills and Abilities
- High degree of tact and professionalism in interpersonal communications and teamwork with internal and/or external customers.
- Clearly and concisely communicate to customers both in-person and remotely via phone, email, etc.
- Excellent customer service and follow-through skills.
- High level of work ethic, productivity, efficiency, and attendance.
- Adhere to all Company policies/procedures, safety regulations, local/state/federal employment laws.
- High level of organization and attention to detail.
- Ability to work with colleagues from several different nationalities and native languages.
- Multi-task in a fast-paced, deadline driven and constantly changing environment.
- Prioritize workload, meet deadlines, and understand when to escalate potential issues.
- Analytical abilities to help solve often complex technical challenges.
- Self-motivated with ability to use own initiative.
Education and Experience
- Korean-English bilingual preferred
- A Bachelor’s Degree, or equivalent
- 1+ years work experience in customer service; or 1+ years work experience in logistics
Travel
- 20% of travel may be required
See all 20,865+ Operations Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Operations Specialist roles.
Get Access To All JobsTips for Finding Visa Sponsorship as an Operations Specialist
Target companies with established operations teams
Large tech companies, consulting firms, and healthcare organizations regularly sponsor operations specialists. These employers understand the specialized knowledge required for process optimization and business analysis work.
Emphasize your analytical and process improvement skills
Highlight experience with data analysis, workflow optimization, and cross-functional project management. Operations roles require specialized knowledge that clearly supports H-1B specialty occupation requirements.
Include relevant certifications and technical proficiencies
Six Sigma, Lean, PMP certifications strengthen your profile. Proficiency with analytics tools like Tableau, SQL, or process mapping software demonstrates the specialized skills employers value.
Focus on business administration or related degree fields
Business administration, industrial engineering, or operations management degrees align well with operations specialist requirements. Engineering backgrounds also work for process-focused operational roles.
Apply during peak hiring periods for operations roles
Many companies hire operations specialists during Q4 planning cycles and Q1 implementation phases. Target applications between October and February for better sponsorship opportunities.
Highlight cross-functional collaboration experience
Operations specialists work across departments to optimize processes. Demonstrate experience managing stakeholder relationships, implementing system changes, and driving organizational efficiency improvements to stand out.
Frequently Asked Questions
What degree do I need for operations specialist H-1B sponsorship?
Business administration, industrial engineering, operations management, or related fields typically qualify. Some employers accept economics, mathematics, or engineering degrees if combined with relevant operations experience. The degree must relate to the specific operational functions you'll perform, such as process optimization or data analysis.
Do operations specialist roles qualify for H-1B specialty occupation requirements?
Yes, operations specialist positions regularly qualify when they require specialized knowledge in process optimization, data analysis, or business systems management. The role must involve complex analytical work beyond basic administrative tasks. Companies successfully sponsor operations specialists who demonstrate expertise in improving business efficiency and cross-functional coordination.
Which industries sponsor operations specialists most frequently?
Technology companies, consulting firms, healthcare organizations, and financial services lead in sponsoring operations specialists. Manufacturing companies also sponsor for supply chain and process improvement roles. These industries value specialized operational expertise and have established sponsorship programs for business operations positions.
What's the H-1B approval rate for operations specialist positions?
Operations specialist H-1B visa petitions have strong approval rates when the role demonstrates specialty occupation requirements through complex analytical duties and process improvement responsibilities. Success depends on clearly documenting how the position requires specialized knowledge in business operations, data analysis, or system optimization beyond routine administrative work.
Can I get sponsored as an operations specialist without prior U.S. work experience?
Yes, many employers sponsor operations specialists based on international experience and relevant education. Strong analytical skills, process improvement experience, and familiarity with business systems can overcome the lack of US-specific experience. Emphasize transferable operational expertise and any multinational company experience in your applications.
How to find Operations Specialist jobs with visa sponsorship?
To find Operations Specialist jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus your search on multinational corporations, logistics companies, financial services firms, and tech companies that commonly hire Operations Specialists and sponsor H-1B, L-1 visa, or other work visas for qualified international professionals.
What is the prevailing wage requirement for sponsored Operations Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.