Sales Support Specialist Jobs in USA with Visa Sponsorship
Sales Support Specialists can qualify for H-1B visa, E-3 visa, and TN visa sponsorship when the role requires specialized knowledge in CRM systems, data analysis, or sales operations. Most positions require a bachelor's degree in business, marketing, or related field, making them eligible for specialty occupation classification. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsAbout Our Company
LG CNS has been leading the development of the IT industry, providing innovative IT services and solutions. Our teams specialize in digital transformation and challenges IT conventions to fast-forward the technologies of tomorrow into reality today. We are relentless in our commitment to strategic evolution and sustainable growth of our clients’ business models by leveraging over 30 years of IT industry expertise and innovation over cloud computing, AI, big data, cybersecurity, and smart factory solutions. Join us if you are passionate about shaping the future of technology!
Role Overview
We are looking for a detail-oriented Operations & Sales Support Specialist for LG Electronics Home Appliance division. In this role, you’ll do more than just manage paperwork; you’ll be the strategic link between our sales efforts and project execution. From diving into architectural plans, and managing complex financial draws, you will ensure every project is onboarded seamlessly and closed with professional excellence.
Key Responsibilities:
Claims Management:
- Handle ad-hoc claims including billing errors, product returns, freight charges, and shipping support.
- Submit claims for price discrepancies, damage allowances, trade terms, and sell-out MDF requests.
- Collaborate with AR to resolve tax issues and provide credit note documentation.
Sales Support:
- Manage special pricing requests.
- Create and revise opportunities to generate quotes and coordinate with internal teams for processing.
- Submit project revisions and manage account team mapping and ownership changes.
- Review and update project opportunities to align with current purchase orders, and conduct outreach to quoted deals for status updates.
- Collaborate daily with DSMs to ensure pipeline accuracy and visibility.
- Submit requests for special pricing, model substitutions, new accounts, promotions, and orders not auto-loaded.
Internal Systems:
- Serve as the single point of contact for system training and support.
- Guide accounts through login setup and system navigation, providing training materials and ongoing assistance.
Sample Order Processing:
- Assist with non-returnable sample order entry in the portal.
- Coordinate with supply chain management for stock status and logistics for shipping.
Account Support:
- Aggregate internal pricing into account-specific formats.
- Manage PO error submissions, quarterly spiff updates, sample order requests, and claim submissions.
Cross-Functional Issue Management:
- Collaborate across departments to resolve customer issues related to orders, pricing, claims, and accounts.
- Ensure standardized and efficient problem resolution processes.
Qualifications
- Associate’s or Bachelor’s degree in Business, Sales, or a related field preferred.
- 2+ years of experience in customer service, sales support, or a related field.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organizational and time management skills with the ability to multitask effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and Salesforce.
- Experience with CRM or ERP systems is a plus.
- Ability to work independently and as part of a team.
- Positive attitude and a strong work ethic.
About the Benefits
-
Pay: The pay range for this position is $50,000 to $60,000.
-
A wide range of factors are utilized in compensation decisions, including but not limited to, experience, skill sets, job-related knowledge, geographic market, and other key qualifications based on business needs.
-
Additional Perks: complimentary lunch on-site, LG product discounts.
-
Job Type: Full-time.
-
Work Location: In person.
About Our Company
LG CNS has been leading the development of the IT industry, providing innovative IT services and solutions. Our teams specialize in digital transformation and challenges IT conventions to fast-forward the technologies of tomorrow into reality today. We are relentless in our commitment to strategic evolution and sustainable growth of our clients’ business models by leveraging over 30 years of IT industry expertise and innovation over cloud computing, AI, big data, cybersecurity, and smart factory solutions. Join us if you are passionate about shaping the future of technology!
Role Overview
We are looking for a detail-oriented Operations & Sales Support Specialist for LG Electronics Home Appliance division. In this role, you’ll do more than just manage paperwork; you’ll be the strategic link between our sales efforts and project execution. From diving into architectural plans, and managing complex financial draws, you will ensure every project is onboarded seamlessly and closed with professional excellence.
Key Responsibilities:
Claims Management:
- Handle ad-hoc claims including billing errors, product returns, freight charges, and shipping support.
- Submit claims for price discrepancies, damage allowances, trade terms, and sell-out MDF requests.
- Collaborate with AR to resolve tax issues and provide credit note documentation.
Sales Support:
- Manage special pricing requests.
- Create and revise opportunities to generate quotes and coordinate with internal teams for processing.
- Submit project revisions and manage account team mapping and ownership changes.
- Review and update project opportunities to align with current purchase orders, and conduct outreach to quoted deals for status updates.
- Collaborate daily with DSMs to ensure pipeline accuracy and visibility.
- Submit requests for special pricing, model substitutions, new accounts, promotions, and orders not auto-loaded.
Internal Systems:
- Serve as the single point of contact for system training and support.
- Guide accounts through login setup and system navigation, providing training materials and ongoing assistance.
Sample Order Processing:
- Assist with non-returnable sample order entry in the portal.
- Coordinate with supply chain management for stock status and logistics for shipping.
Account Support:
- Aggregate internal pricing into account-specific formats.
- Manage PO error submissions, quarterly spiff updates, sample order requests, and claim submissions.
Cross-Functional Issue Management:
- Collaborate across departments to resolve customer issues related to orders, pricing, claims, and accounts.
- Ensure standardized and efficient problem resolution processes.
Qualifications
- Associate’s or Bachelor’s degree in Business, Sales, or a related field preferred.
- 2+ years of experience in customer service, sales support, or a related field.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organizational and time management skills with the ability to multitask effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and Salesforce.
- Experience with CRM or ERP systems is a plus.
- Ability to work independently and as part of a team.
- Positive attitude and a strong work ethic.
About the Benefits
-
Pay: The pay range for this position is $50,000 to $60,000.
-
A wide range of factors are utilized in compensation decisions, including but not limited to, experience, skill sets, job-related knowledge, geographic market, and other key qualifications based on business needs.
-
Additional Perks: complimentary lunch on-site, LG product discounts.
-
Job Type: Full-time.
-
Work Location: In person.
See all 5,975+ Sales Support Specialist Jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as a Sales Support Specialist
Emphasize technical CRM expertise
Highlight proficiency in Salesforce, HubSpot, or other enterprise CRM platforms. Technical sales support roles requiring specialized software knowledge strengthen your specialty occupation case for H-1B sponsorship.
Target companies with existing visa programs
Focus on mid-to-large companies that already sponsor visas for similar roles. Check DOL disclosure data to identify employers who've sponsored sales support or business analyst positions recently.
Showcase data analysis skills
Sales support roles involving reporting, forecasting, and performance analytics are more likely to meet specialty occupation requirements. Emphasize SQL, Tableau, or Excel expertise in applications.
Consider TN visa if Canadian or Mexican
Sales Support Specialist may qualify under TN's "Management Consultant" category if the role involves process improvement or sales strategy development requiring a business degree.
Document degree relevance carefully
Ensure your job description clearly connects degree requirements to specific sales support functions. Generic support roles may face scrutiny without clear specialty occupation justification during visa processing.
Apply to software and tech companies
Technology companies are more familiar with visa sponsorship processes and often have sales support roles requiring specialized knowledge of complex products or technical sales processes.
Frequently Asked Questions
Do Sales Support Specialist roles qualify for H-1B visa sponsorship?
Sales Support Specialists can qualify for H-1B visa sponsorship when the position requires specialized knowledge and a bachelor's degree in a specific field. Roles involving CRM administration, sales analytics, or technical product support have stronger cases than general administrative support positions.
What degree do I need for visa sponsorship as a Sales Support Specialist?
Most sponsored Sales Support Specialist positions require a bachelor's degree in business administration, marketing, economics, or a related field. Some technical sales support roles may accept degrees in the relevant industry, such as engineering for technical product support.
Can Australians get E-3 visas for Sales Support Specialist jobs?
Yes, Sales Support Specialists can qualify for E-3 visas if the role meets specialty occupation requirements. The position must require a bachelor's degree and involve specialized duties like CRM management, sales forecasting, or technical customer support rather than basic administrative tasks.
What's the approval rate for Sales Support Specialist visa petitions?
Approval rates vary based on job description specificity and employer documentation. Technical sales support roles with clear degree requirements typically see higher approval rates than general support positions. USCIS scrutinizes whether the role truly requires specialized knowledge versus general business skills.
How to find Sales Support Specialist jobs with visa sponsorship?
Use Migrate Mate to search specifically for Sales Support Specialist positions offering visa sponsorship. Focus on technology companies, SaaS businesses, and e-commerce firms that frequently sponsor H-1B and other work visas for these roles. Filter results by companies with established sponsorship programs and look for positions in major business hubs where Sales Support Specialists are in high demand.
Can Sales Support Specialists qualify for TN visas?
Canadian and Mexican citizens may qualify under TN visa's "Management Consultant" category if the sales support role involves analyzing sales processes, developing strategies, or implementing improvements. The position must require a bachelor's degree and focus on consulting rather than routine support tasks.
What is the prevailing wage requirement for sponsored Sales Support Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.