Professional Services Consultant Jobs in USA with Visa Sponsorship
Professional Services Consultants are strong H-1B visa and TN visa candidates when the role requires a specific bachelor's degree in business, engineering, or a related field. Many consulting firms sponsor visas directly, though specialty occupation approval depends heavily on how the position is defined in the petition. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsThe Team + The Role
Pendo's Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services.
As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations for long-term success. You will serve as a trusted advisor across implementation, enablement, custom consulting, and Center of Excellence engagements.
This is a remote role based in the United States.
What this looks like day-to-day
- Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful business outcomes with Pendo.
- Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that connect Pendo capabilities to desired outcomes.
- Product enablement and best practices: Enable customers on the full range of Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably.
- Custom services delivery: Lead custom consulting engagements that may include hands-on configuration, optimization, governance, product operations, and Center of Excellence development. Help customers solve current challenges while establishing scalable practices that support long-term adoption and value realization.
- Project ownership and delivery management: Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and delivery timelines. Proactively communicate project status, identify risks, manage scope, and escalate issues when appropriate.
- Customer relationship management: Build trusted relationships across customer stakeholders, from day-to-day practitioners to executive sponsors. Act as a strategic advisor who helps customers navigate challenges, make informed decisions, and achieve their desired outcomes.
- Customer outcomes: Drive measurable business results tied to the goals established at the start of each engagement. Keep customers focused on meaningful progress toward value realization throughout delivery.
- Delivery excellence: Deliver projects on time, within scope, and with high customer satisfaction. Balance speed, quality, and customer confidence while helping customers move from onboarding to activation.
- Practice impact: Contribute beyond individual projects by improving playbooks, sharing expertise, mentoring teammates, and bringing customer insights back into the business. Strengthen both customer outcomes and the overall Professional Services practice.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 3+ years of experience in consulting, implementation, customer success, professional services, or a customer-facing SaaS role.
- Experience leading customer engagements, managing multiple projects simultaneously, and maintaining quality, customer satisfaction, scope, and delivery timelines.
- Strong communication, facilitation, and stakeholder management skills, with the ability to build trust across practitioners, leaders, and executive sponsors.
- Ability to translate customer goals, challenges, and success metrics into practical implementation approaches that drive measurable outcomes.
- Foundational to intermediate proficiency in CSS and HTML, with the ability to contribute to technical solutions such as in-app tagging, Pendo installation, and guide building.
- Proficiency in JavaScript, Python, or Node.js, with the ability to write production-quality backend code.
- Experience with REST APIs, webhooks, and event-driven architectures.
- Deep curiosity and strong problem-solving ability in ambiguous customer and delivery environments.
- Ability to travel up to 25%.
Nice-to-haves
- Experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling.
- SQL proficiency and data modeling expertise.
- Experience with digital adoption, product analytics, customer experience, or product operations.
- Experience presenting to and influencing stakeholders across multiple organizational levels.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected salary range for this role to be performed in the United States is USD 112,800 - 135,000
Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
The Team + The Role
Pendo's Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services.
As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations for long-term success. You will serve as a trusted advisor across implementation, enablement, custom consulting, and Center of Excellence engagements.
This is a remote role based in the United States.
What this looks like day-to-day
- Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful business outcomes with Pendo.
- Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that connect Pendo capabilities to desired outcomes.
- Product enablement and best practices: Enable customers on the full range of Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably.
- Custom services delivery: Lead custom consulting engagements that may include hands-on configuration, optimization, governance, product operations, and Center of Excellence development. Help customers solve current challenges while establishing scalable practices that support long-term adoption and value realization.
- Project ownership and delivery management: Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and delivery timelines. Proactively communicate project status, identify risks, manage scope, and escalate issues when appropriate.
- Customer relationship management: Build trusted relationships across customer stakeholders, from day-to-day practitioners to executive sponsors. Act as a strategic advisor who helps customers navigate challenges, make informed decisions, and achieve their desired outcomes.
- Customer outcomes: Drive measurable business results tied to the goals established at the start of each engagement. Keep customers focused on meaningful progress toward value realization throughout delivery.
- Delivery excellence: Deliver projects on time, within scope, and with high customer satisfaction. Balance speed, quality, and customer confidence while helping customers move from onboarding to activation.
- Practice impact: Contribute beyond individual projects by improving playbooks, sharing expertise, mentoring teammates, and bringing customer insights back into the business. Strengthen both customer outcomes and the overall Professional Services practice.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 3+ years of experience in consulting, implementation, customer success, professional services, or a customer-facing SaaS role.
- Experience leading customer engagements, managing multiple projects simultaneously, and maintaining quality, customer satisfaction, scope, and delivery timelines.
- Strong communication, facilitation, and stakeholder management skills, with the ability to build trust across practitioners, leaders, and executive sponsors.
- Ability to translate customer goals, challenges, and success metrics into practical implementation approaches that drive measurable outcomes.
- Foundational to intermediate proficiency in CSS and HTML, with the ability to contribute to technical solutions such as in-app tagging, Pendo installation, and guide building.
- Proficiency in JavaScript, Python, or Node.js, with the ability to write production-quality backend code.
- Experience with REST APIs, webhooks, and event-driven architectures.
- Deep curiosity and strong problem-solving ability in ambiguous customer and delivery environments.
- Ability to travel up to 25%.
Nice-to-haves
- Experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling.
- SQL proficiency and data modeling expertise.
- Experience with digital adoption, product analytics, customer experience, or product operations.
- Experience presenting to and influencing stakeholders across multiple organizational levels.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected salary range for this role to be performed in the United States is USD 112,800 - 135,000
Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
See all 20,458+ Professional Services Consultant Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Professional Services Consultant roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Professional Services Consultant
Confirm the role qualifies as a specialty occupation
Not all consulting titles clear the H-1B specialty occupation bar. The job description must require a specific bachelor's degree, not just any degree. Ask the employer how they've defined the role in past LCA filings before accepting an offer.
Target firms with established sponsorship programs
Large consulting firms, systems integrators, and professional services companies file H-1B petitions regularly and have internal immigration teams. These employers understand the process and are less likely to withdraw sponsorship when complications arise.
Know which visa fits your situation
Australian citizens should evaluate the E-3 visa alongside the H-1B. TN status applies to Canadians and Mexicans in qualifying management consulting roles. Understanding your options before applying helps you target employers who sponsor the right visa type.
Align your degree directly to the role
USCIS scrutinizes consulting petitions closely. A business administration, management, or engineering degree that maps clearly to the engagement type strengthens your petition. Mismatched credentials are one of the most common reasons consulting H-1Bs receive Requests for Evidence.
Ask about LCA wage levels during the offer stage
Your employer files a Labor Condition Application that sets your wage level before the visa petition. Understanding which wage level they intend to file at matters for both compliance and your negotiation. Level I and II filings draw more USCIS scrutiny for senior consulting roles.
Use Migrate Mate to find sponsoring employers
Migrate Mate filters consulting jobs by visa sponsorship availability, saving you the time of screening companies that won't sponsor. Browse roles, identify firms with active sponsorship histories, and focus your applications where you actually have a path to authorization.
Frequently Asked Questions
Can a Professional Services Consultant role qualify for H-1B sponsorship?
Yes, but approval depends on how the role is defined. USCIS requires that the position normally requires a specific bachelor's degree in a directly related field. Generic consulting titles that accept any degree often face Requests for Evidence or denial. Employers who clearly tie the role to a specialized practice area, such as technology implementation, financial consulting, or healthcare operations, have stronger approval outcomes.
What degree do I need for a Professional Services Consultant visa petition?
USCIS looks for a direct relationship between your degree field and the consulting work you'll perform. Business administration, management information systems, engineering, finance, and computer science are common qualifying fields depending on the engagement type. A general management degree supporting a highly technical role may not satisfy the specialty occupation requirement without additional evidence, such as industry certifications or a detailed employer letter explaining the degree-to-job connection.
Do large consulting firms sponsor work visas more reliably than smaller ones?
Generally yes. Large professional services firms, including those in technology, management, and financial consulting, file high volumes of H-1B visa and E-3 visa petitions annually and have dedicated immigration support. Smaller boutique firms may sponsor but often lack in-house expertise, which can slow the process or introduce errors. Searching Migrate Mate lets you focus specifically on employers with active sponsorship histories so you're not discovering this late in the interview process.
Is the TN visa an option for Professional Services Consultants?
It can be, for Canadian and Mexican citizens. The TN visa includes a Management Consultant category, but it requires a specific qualifying degree, a letter from the employer explaining the consulting engagement, and that you're not filling a permanent position. USCIS and CBP both scrutinize TN applications for consulting roles carefully. The role must involve advisory work, not ongoing operational or staff-level tasks, to fit the TN definition.
What's the H-1B approval rate for consulting roles specifically?
USCIS doesn't publish approval rates broken down by job title, but consulting occupations as a category have historically faced above-average Request for Evidence rates due to questions about specialty occupation status. Approval outcomes improve significantly when the employer provides detailed documentation showing the role requires a specific degree, the work is complex and specialized, and industry standards support the degree requirement. Working with an experienced immigration attorney on the petition is especially important for consulting titles.
What is the prevailing wage requirement for sponsored Professional Services Consultant jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.