Service Operations Manager Jobs in USA with Visa Sponsorship
Service Operations Managers are strong candidates for H-1B visa and E-3 visa sponsorship when the role requires a business, operations, or engineering degree. Employers in logistics, tech, and healthcare regularly sponsor this title, and the position generally qualifies as a specialty occupation under USCIS guidelines. For detailed occupation requirements, see the O*NET profile.
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As a CBRE D&T Operations Consultant, you will provide technical expertise and guidance to support the daily operations of complex technology systems. This role is part of the D&T Support job function, responsible for providing technical support and solutions to internal users.
What You’ll Do:
- Collaborate with IT teams to identify and resolve technical issues affecting business operations
- Develop and implement process improvements to enhance efficiency and productivity
- Analyze and optimize system configurations to ensure optimal performance and availability
- Conduct technical assessments and provide recommendations for system upgrades and migrations
- Collaborate with stakeholders to develop and implement technology strategies and roadmaps
- Provide training and guidance to end-users on new technologies and system updates
- Develop and maintain technical documentation, including user guides and technical notes
- Identify and mitigate technical risks to ensure business continuity and disaster recovery efforts
- Collaborate with vendors to negotiate and manage service level agreements and contracts
- Conduct technical audits to ensure compliance with security and regulatory requirements
- Develop and implement technical solutions to improve organizational effectiveness and efficiency
- Stay up-to-date with emerging technologies and trends, and apply knowledge to drive business value
- Collaborate with cross-functional teams to drive process automation and improve organizational effectiveness and efficiency
- Identify and solve technical and operational problems of complexity
- Develop and maintain professional and technical knowledge through continued education and training
What You’ll Need:
- Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
- In-depth knowledge of Microsoft Office products and technical skills in areas such as cloud computing, data analytics, and cybersecurity.
- Extensive organizational skills and an advanced inquisitive mindset.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $130K per year and the maximum salary for the position is or $150K per year. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
About the Role:
As a CBRE D&T Operations Consultant, you will provide technical expertise and guidance to support the daily operations of complex technology systems. This role is part of the D&T Support job function, responsible for providing technical support and solutions to internal users.
What You’ll Do:
- Collaborate with IT teams to identify and resolve technical issues affecting business operations
- Develop and implement process improvements to enhance efficiency and productivity
- Analyze and optimize system configurations to ensure optimal performance and availability
- Conduct technical assessments and provide recommendations for system upgrades and migrations
- Collaborate with stakeholders to develop and implement technology strategies and roadmaps
- Provide training and guidance to end-users on new technologies and system updates
- Develop and maintain technical documentation, including user guides and technical notes
- Identify and mitigate technical risks to ensure business continuity and disaster recovery efforts
- Collaborate with vendors to negotiate and manage service level agreements and contracts
- Conduct technical audits to ensure compliance with security and regulatory requirements
- Develop and implement technical solutions to improve organizational effectiveness and efficiency
- Stay up-to-date with emerging technologies and trends, and apply knowledge to drive business value
- Collaborate with cross-functional teams to drive process automation and improve organizational effectiveness and efficiency
- Identify and solve technical and operational problems of complexity
- Develop and maintain professional and technical knowledge through continued education and training
What You’ll Need:
- Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
- In-depth knowledge of Microsoft Office products and technical skills in areas such as cloud computing, data analytics, and cybersecurity.
- Extensive organizational skills and an advanced inquisitive mindset.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $130K per year and the maximum salary for the position is or $150K per year. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
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Get Access To All JobsTips for Finding Visa Sponsorship as a Service Operations Manager
Confirm the role requires a specific degree
USCIS requires that a specialty occupation demand a bachelor's degree in a specific field, not just any degree. Make sure your employer's job description specifies operations management, business administration, engineering, or a closely related discipline as a requirement.
Align your degree to the job description
Your degree field must logically connect to service operations management. Degrees in industrial engineering, supply chain management, or business administration are the strongest matches. A mismatch between your credentials and the job description is a common H-1B denial trigger.
Target employers with an H-1B filing history
Large operations-heavy employers in healthcare, logistics, and technology sponsor this role most frequently. Prioritize companies with a documented history of H-1B filings, as they have established legal processes and are less likely to withdraw sponsorship mid-application.
Get the LCA filed before your start date
Your employer must obtain a certified Labor Condition Application from the Department of Labor before USCIS can approve your H-1B petition. The LCA process takes one to seven business days and must be completed in the correct sequence before petition filing.
Australian citizens should consider the E-3 visa
The E-3 visa is available exclusively to Australian nationals and has a 10,500 annual cap that has never been exhausted. It avoids the H-1B lottery entirely, renews in two-year increments indefinitely, and can typically be obtained through a consular interview in Australia.
Document your management scope thoroughly
USCIS scrutinizes operations roles where duties could be performed without a specific degree. Your offer letter and support documentation should detail the complexity of your responsibilities, the analytical frameworks you apply, and why a bachelor's degree in a specific field is genuinely required.
Frequently Asked Questions
Does a Service Operations Manager role qualify for H-1B sponsorship?
It can qualify, but it requires careful documentation. USCIS evaluates whether the role genuinely requires a bachelor's degree in a specific field rather than general experience. Service Operations Manager positions at companies with complex operational frameworks, process optimization responsibilities, or cross-functional coordination typically qualify as specialty occupations. Roles where any degree satisfies the requirement face higher denial risk.
What degree do I need for a sponsored Service Operations Manager position?
The strongest degree matches are business administration, operations management, industrial engineering, and supply chain management. Your degree doesn't have to be an exact title match, but USCIS expects a logical, direct connection between your field of study and your job duties. If your degree is unrelated, three years of relevant professional experience can substitute for each missing year of education under H-1B visa rules.
How competitive is H-1B sponsorship for operations roles compared to tech jobs?
Operations roles face the same H-1B lottery odds as any cap-subject position, with a selection rate of roughly 25% in recent years. However, some employers hire for Service Operations Manager roles at cap-exempt institutions such as universities or nonprofit research organizations, which bypass the lottery entirely. Australian nationals can avoid the lottery altogether through the E-3 visa, which has no random selection process.
Which industries sponsor Service Operations Managers most frequently?
Healthcare systems, logistics and supply chain companies, financial services firms, and enterprise technology companies are the most active sponsors for this role. These industries employ large operations teams, have established immigration legal support, and regularly file H-1B and E-3 petitions. You can browse currently open sponsored Service Operations Manager positions on Migrate Mate, which filters specifically for visa-sponsoring employers.
Can I switch employers on an H-1B as a Service Operations Manager?
Yes. H-1B portability allows you to start working for a new employer as soon as your new H-1B transfer petition is filed, without waiting for approval, provided you are maintaining valid status. Your new employer must file a fresh H-1B petition with a new Labor Condition Application. The petition must accurately reflect your updated duties and compensation at the new company.
What is the prevailing wage requirement for sponsored Service Operations Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.