Customer Operations Manager Jobs in USA with Visa Sponsorship
Customer Operations Managers oversee service delivery, team performance, and client satisfaction, roles that qualify for H-1B visa and E-3 visa sponsorship when the position requires a bachelor's degree in business, operations, or a related field. Employers in tech, logistics, and financial services sponsor regularly. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsAbout the Role:
As a CBRE D&T Operations Consultant, you will provide technical expertise and guidance to support the daily operations of complex technology systems. This role is part of the D&T Support job function, responsible for providing technical support and solutions to internal users.
What You’ll Do:
- Collaborate with IT teams to identify and resolve technical issues affecting business operations
- Develop and implement process improvements to enhance efficiency and productivity
- Analyze and optimize system configurations to ensure optimal performance and availability
- Conduct technical assessments and provide recommendations for system upgrades and migrations
- Collaborate with stakeholders to develop and implement technology strategies and roadmaps
- Provide training and guidance to end-users on new technologies and system updates
- Develop and maintain technical documentation, including user guides and technical notes
- Identify and mitigate technical risks to ensure business continuity and disaster recovery efforts
- Collaborate with vendors to negotiate and manage service level agreements and contracts
- Conduct technical audits to ensure compliance with security and regulatory requirements
- Develop and implement technical solutions to improve organizational effectiveness and efficiency
- Stay up-to-date with emerging technologies and trends, and apply knowledge to drive business value
- Collaborate with cross-functional teams to drive process automation and improve organizational effectiveness and efficiency
- Identify and solve technical and operational problems of complexity
- Develop and maintain professional and technical knowledge through continued education and training
What You’ll Need:
- Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
- In-depth knowledge of Microsoft Office products and technical skills in areas such as cloud computing, data analytics, and cybersecurity.
- Extensive organizational skills and an advanced inquisitive mindset.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $130K per year and the maximum salary for the position is or $150K per year. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
About the Role:
As a CBRE D&T Operations Consultant, you will provide technical expertise and guidance to support the daily operations of complex technology systems. This role is part of the D&T Support job function, responsible for providing technical support and solutions to internal users.
What You’ll Do:
- Collaborate with IT teams to identify and resolve technical issues affecting business operations
- Develop and implement process improvements to enhance efficiency and productivity
- Analyze and optimize system configurations to ensure optimal performance and availability
- Conduct technical assessments and provide recommendations for system upgrades and migrations
- Collaborate with stakeholders to develop and implement technology strategies and roadmaps
- Provide training and guidance to end-users on new technologies and system updates
- Develop and maintain technical documentation, including user guides and technical notes
- Identify and mitigate technical risks to ensure business continuity and disaster recovery efforts
- Collaborate with vendors to negotiate and manage service level agreements and contracts
- Conduct technical audits to ensure compliance with security and regulatory requirements
- Develop and implement technical solutions to improve organizational effectiveness and efficiency
- Stay up-to-date with emerging technologies and trends, and apply knowledge to drive business value
- Collaborate with cross-functional teams to drive process automation and improve organizational effectiveness and efficiency
- Identify and solve technical and operational problems of complexity
- Develop and maintain professional and technical knowledge through continued education and training
What You’ll Need:
- Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
- In-depth knowledge of Microsoft Office products and technical skills in areas such as cloud computing, data analytics, and cybersecurity.
- Extensive organizational skills and an advanced inquisitive mindset.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $130K per year and the maximum salary for the position is or $150K per year. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
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Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Operations Manager
Confirm the degree requirement is explicit
H-1B sponsorship requires the role to qualify as a specialty occupation, meaning a specific bachelor's degree must be required, not preferred. Review the job posting carefully. 'Preferred' language can disqualify the position at USCIS review.
Target industries with consistent sponsorship history
Tech companies, SaaS platforms, financial services firms, and large logistics operators sponsor Customer Operations Managers most frequently. These employers have established immigration infrastructure and are familiar with the H-1B and E-3 petition process.
Raise sponsorship early in the process
Bring up your visa status after initial recruiter interest, not in the first message. Once an employer signals genuine interest in your background, ask directly whether the company sponsors H-1B or E-3 visas for this role.
Emphasize cross-functional scope in your application
Sponsoring employers look for complexity that justifies a specialty occupation classification. Highlight responsibilities spanning data analysis, process design, or systems management, not just team supervision. Broader scope strengthens the specialty occupation argument.
Australian citizens should prioritize the E-3 pathway
The E-3 visa has no lottery, no annual cap pressure, and faster processing than the H-1B. Customer Operations Manager roles that meet specialty occupation standards qualify. This is the most reliable sponsorship path for Australian nationals.
Prepare documentation that connects your degree to the role
USCIS scrutinizes operations management roles. A clear written explanation of how your degree field directly relates to your job duties, supported by your employer's offer letter and job description, strengthens the petition significantly.
Frequently Asked Questions
Does a Customer Operations Manager role qualify for H-1B sponsorship?
It can, but it's not automatic. The role must meet USCIS's specialty occupation standard, requiring a bachelor's degree in a specific field like business administration, operations management, or a related discipline. Generalist management roles with no specific degree requirement are sometimes challenged. Employers should document why the position requires specialized theoretical knowledge, not just general management experience.
Which visa types apply to Customer Operations Manager roles?
H-1B visa is the most common pathway for non-Australian nationals. Australian citizens can apply for the E-3 visa, which offers significant advantages: no lottery, no annual cap pressure, and two-year renewable periods. L-1A is an option for managers transferring from a foreign affiliate or subsidiary of a U.S. company. O-1 visa is rarely applicable unless the candidate has documented extraordinary achievement.
What degree do I need for an employer to sponsor me in this role?
A bachelor's degree in business administration, operations management, supply chain, or a closely related field is the standard. Some employers also accept degrees in industrial engineering or information systems if the role involves process optimization or systems oversight. The key is that your degree field must logically connect to the specific duties listed in the job description, USCIS will evaluate that relationship directly.
How do I find Customer Operations Manager jobs that offer visa sponsorship?
Migrate Mate lists Customer Operations Manager roles from employers who sponsor H-1B and E-3 visas, so you're not filtering through hundreds of postings that won't work for your situation. Beyond that, target mid-to-large companies in tech, fintech, and logistics, these sectors have the legal infrastructure and budget to manage sponsorship petitions without treating it as an unusual request.
Are Customer Operations Manager H-1B petitions likely to be approved?
Approval rates vary by how the role is documented. Petitions that clearly establish a specialty occupation requirement, with a detailed job description, organizational chart, and explanation of the degree's relevance, perform significantly better. USCIS has historically issued Requests for Evidence on operations management titles, so petition quality matters more than for more clear-cut technical roles. Working with an experienced immigration attorney is advisable.
What is the prevailing wage requirement for sponsored Customer Operations Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.